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Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Property entrance
Exterior
Indoor pool
Point of interest
1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View in a map
131 Buell Ave, Buffalo, NY, 14225
  • Place, Walden Galleria Mall
    ‪5 min drive‬
  • Place, University At Buffalo - North Campus
    ‪9 min drive‬
  • Place, University at Buffalo - South Campus
    ‪14 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG

Hotel in Buffalo with free breakfast and free airport shuttle
An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers 110 accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium digital channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG. During your stay, you'll be close to Walden Galleria Mall. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Walden Galleria Mall and 9 minutes from University At Buffalo - North Campus
  • Free airport shuttle service
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG also features a vending machine, coffee/tea in common area, and express check-out.

This Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 4:00 AM to 4:00 PM on request
  • Uncovered extended parking on site (USD 65 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 26 May 2025 to 31 October 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 65 per week
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Hotel Holiday Inn Express Hotel & Suites Buffalo-Airport
Holiday Inn Express Hotel Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Buffalo-Airport
Holiday Inn Express Buffalo-Airport Cheektowaga
Holiday Inn Express Buffalo-Airport
Holiday Inn Express Hotel & Suites Buffalo-Airport Cheektowaga
Holiday Inn Express Hotel Suites Buffalo Airport
Express & Suites Buffalo
Holiday Inn Express Hotel Suites Buffalo Airport
Holiday Inn Express Hotel Suites Buffalo Airport by IHG
Holiday Inn Express Hotel Suites Buffalo Airport an IHG Hotel
Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Hotel

Reviews

Holiday Inn Express Hotel & Suites Buffalo-Airport by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Joseph

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Construction, dirty, dangerous walking conditions, limited eating conditions, limited food availability due to the construction
Stayed 10 nights in Jul 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Renovations

It would have been good to know that the hotel was going through a major renovation before or after we booked our stay there.
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is heavily under construction. I had no idea I was walking into a full construction site when I booked my room. I couldn’t believe they still are charging people full price. If I had known, I wouldn’t have booked there. Last year I stayed there and it was so lovely and this year it was an expensive mess. The breakfast was served in a temporary dark room shoved to the side with construction dust in the air so I skipped it. The AC was pretty much ineffective and my throat was irritated by all the dust. I’m frustrated I wasn’t warned beforehand and I was still charged full price.
Stayed 1 night in Aug 2025

8/10 Good

Marianna

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a good hotel for staying the night before an early flight. The hotel transportation to the airport starts at 4am, our flight left at 4 so we were unable to use that. I’m sure the hotel would have been nicer but it was completely under construction. I wish we could’ve received a discount as the pool and lobby and snack services were unavailable. Room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jul 2025

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff bent over backwards to help us! Very friendly and caring.
Stayed 1 night in Jul 2025

8/10 Good

Len

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good with one exception - no coffee in the room
Stayed 2 nights in Jul 2025

4/10 Poor

shawnna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is under going renovations which made it dusty everywhere. The pool was not working We were not informed.
Stayed 1 night in Jul 2025

2/10 Terrible

Vera

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place shouldnt even be open. No water for coffee, no working kitchen. Construction all over, toilets not working correctly. No amenities in the room. Manager keeps avoiding responsibility
Stayed 1 night in Jul 2025

4/10 Poor

Jaimie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had no idea the pool was not open which was why we booked that hotel in the first place. I feel the property should have communicated that. The rooms were nice and customer service and breakfast were all great, but our family was really looking forward to going swimming.
Stayed 1 night in Jul 2025

6/10 Okay

Bradford

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was under construction. Pool wasn’t open
Stayed 1 night in Jul 2025

10/10 Excellent

Caline

Stayed 2 nights in Jul 2025

6/10 Okay

JAMES

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This facility was undergoing a complete renovation, pool was closed, breakfast area was broken up into two areas. They did the best they could do under the circumstances but I likely would have stayed someplace else if I had known they were doing a renovation!
Stayed 2 nights in Jul 2025

2/10 Terrible

Duane

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under renovation and know one let us know this. Went to check in at 4:00pm and room was not ready. Came back at 6:00 and room was not ready. The clerk at the desk informed us she didn’t know what was going on.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Carlos Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room super nice, recently renovated. Unfortunately major renovations in the lobby area and pool not available.
Stayed 1 night in Jul 2025

4/10 Poor

Allan, Waterloo

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I can think of nothing that I liked. We had two rooms. The bathroom door did not close on one room. The main door on the second room was very hard to open or close. We asked for a wakeup call for 4:30 AM. It never happened. There was no coffee available in the room. I always tend to get that a Holiday Inn. The pool was out of service. It sure would have been nice to know that ahead of time. Two receptionists were disinterested.
Stayed 1 night in Jul 2025

4/10 Poor

Kirk

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is under major construction and has dust everywhere on the first floor. We were not warned about this. The lobby area is a joke, cramped and a total mess. The breakfast area is crowded and poorly arranged with some of the foods not available for 15 minutes (or not at all). Several staff members were surly and very poor communicators. No one was at the check-in desk when we arrived. We waited and waited until finally someone showed up. Two staff members were excellent (Lulu and Sam), but despite their kindness we will never stay at this property again. For the hefty price we paid, it was awful.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela, Fishers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked that we were in a newly remodeled room. New bedding was quite comfortable. Beware you are super close to the airport if that might be too noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel near the airport
Stayed 2 nights in Mar 2025

2/10 Terrible

Khalid

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They have construction going on due to that it was so Noisy and breakfast area was not clean and food was cold too. Fitness facility and pool were closed as well. Room and staff were good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Imani

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jun 2025

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