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Hilton Vancouver Metrotown

4.0 star property

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Lobby
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Metropolis at Metrotown
    ‪3 min walk‬
  • BC Place Stadium
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Executive Room, 1 King Bed, Club lounge access | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Mobility Accessible W/ Roll in Shower

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club lounge access

Executive Room, 2 Queen Beds, Club lounge access | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds, Club lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Element Vancouver Metrotown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,014 reviews
The price is €190
includes taxes & fees
5 Oct - 6 Oct
Element Vancouver Metrotown

About this property

Hilton Vancouver Metrotown

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Hilton Vancouver Metrotown offers 283 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 55-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hilton Vancouver Metrotown. During your stay, you're just a quick walk from Metropolis at Metrotown. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Time and Place
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 4-minute walk from Metropolis at Metrotown and 14 minutes by car from Simon Fraser University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Vancouver Metrotown offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:00 AM.
Time and Place – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (15,419 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 33 for adults and from CAD 22 for children
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Covered self-parking fee: CAD 22.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rahiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service and the room is clean
Stayed 5 nights in May 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was cool
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean quite rooms
Stayed 3 nights in May 2025

10/10 Excellent

Margaret, Sidney

Travelled with family
Liked: Amenities
Everything was as it was on the website. Nice to have room service that didn’t come in a paper bag and take out containers. And large TV’s. So great. Beds were super comfortable as well
Stayed 2 nights in May 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

8/10 Good

Jeoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all stores and restaurants. doesn’t smell smoke or old. Except cups for coffee were not supplied and beddings and towels were not sure they were new or changed. Although it was tidy when we entered into the room but when we started using them the beddings didn’t smell fresh but used. Too late to asked for change. Probably the cleaner forgot to scout the corners of every inch of the place because there was a c$5 tip left prior to us. That’s why I doubted if the room was really cleaned and beddings and linens were changed or new!
Stayed 1 night in May 2025

10/10 Excellent

Rosalinda Magadia

Stayed 4 nights in May 2025

10/10 Excellent

Tammy, Indian Trail

Liked: Cleanliness, amenities, property conditions & facilities
After we got here we were concerned we were a bit far from downtown. However this area is a great little city of its own. A lot of great restaurants nearby and within waking distance. A grocery was near by as well. The SkyTrain was within a few blocks and it was very convenient to get downtown and to the waterfront.
Stayed 1 night in May 2025

8/10 Good

Luis, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Debra

Stayed 2 nights in Apr 2025

8/10 Good

Queenie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Might try another spot next trip

Was disappointed that the hottubs were closed .breakfast is too expensive .
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking was a bit tight with an suv but once there no need for a vehicle
Stayed 2 nights in May 2025

10/10 Excellent

Benjamin

Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the middle of Metrotown. Close to Central Park. Parking i
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super clean and the beds were very comfortable. Will definitely be going back again.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
qreat we got an early check in and an upgrade which was appreciated as it was a medical trip
Stayed 2 nights in May 2025

6/10 Okay

Wellington, Hoboken

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

8/10 Good

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Joel, WINNIPEG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Convenient location. Friendly staff and good service.
Stayed 2 nights in Apr 2025

10/10 Excellent

George, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased!!
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Very clean and comfortable. Would stay again.
Stayed 1 night in May 2025

6/10 Okay

Ruel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t like the fact that booking through Expedia puts us to another tier of class, lower class. We were told during check in that we will not be offered any sort of upgrade whatsoever because we booked through Expedia.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hlazo, Kamloops

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, featuring a very comfortable bed and a good bathtub. Would suggest better coffee options for in room. The gym had nice equipment, though the weight area felt a bit cramped. I was disappointed that the pool and hot tub said on the website it was closed but it was open! I should've planned better. However, the staff were exceptionally friendly, and the concierge offered helpful local food recommendations. Overall, a pleasant stay with comfortable accommodations and excellent service.
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel, lots of restaurants within walking distance. Amenities were decent.
Stayed 2 nights in Apr 2025