Portland Hotel

3.0 star property

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Photo gallery for Portland Hotel

Four Poster Room | Desk, laptop workspace, iron/ironing board, free WiFi
Sleigh Bed Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Free daily full breakfast
Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
32 St John's Rd, Buxton, England, SK17 6XQ
  • Place, Pavilion Gardens
    ‪2 min walk‬
  • Place, Buxton Opera House
    ‪4 min walk‬
  • Place, The Crescent
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪40 min drive‬

Room options

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Large Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Large Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Sleigh Bed Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Four Poster Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

Similar properties

About this property

Portland Hotel

Along with a meeting room, this smoke-free hotel has free breakfast and free self-parking. WiFi in public areas is free.
Portland Hotel offers 22 accommodations with free toiletries. This accommodation offers separate sitting areas and includes desks. LCD televisions are featured in guestrooms.

Bathrooms include a shower. This Buxton hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Portland Hotel, you're just a quick walk from Pavilion Gardens. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room
  • Steps from Pavilion Gardens and 5 minutes on foot from Buxton Opera House
  • Dogs welcome free of charge
Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available.

This 3-star Buxton hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Portland Hotel Hotel
Portland Hotel Buxton
Portland Hotel Hotel Buxton

Portland Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 36 reviews
Rating 8 - Good. 15 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, excellent location for theatre

Good value for money. Staff absolutely lovely. Rooms tired, a couple of broken things but clean. Great breakfast. No hairdryer
Stayed 1 night in May 2022

10/10 Excellent

LESLIE

Stayed 1 night in Feb 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice place, nice host - but our room was older I assume (room 18) dated, and the best was the least comfortable we’ve ever slept it - mattress about 1” thick. However the other rooms look nicer. Breakfast was very nice.
Stayed 1 night in Oct 2021

8/10 Good

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, will stay there again I hope

Bed very comfortable, liked everything except ensuite - shower excellent but nowhere to put damp towels. Hot tap in basin dripping (not noisy but a waste of hotel's money!)
Stayed 1 night in Oct 2021

6/10 Okay

Amanda

Liked: Staff & service

Overnight stay

The staff are very helpful and polite, unfortnuately the traffic noise kept us awake during the night, the tea cups in the room hadn't been cleaned properly (ring stains from previous hot drinks) and the breakfast wasnt exactly what we pre-ordered - these are small things that can easily be corrected,.
Stayed 1 night in Sep 2021

10/10 Excellent

Christine

Stayed 2 nights in Sep 2021

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing

Sadly no where to park when arrived at hotel, I couldn’t even see a designated disabled bay on site. Access from street next to hotel was not suitable for anyone with mobility issues whilst the street is not the fault of the hotel the area that crossed onto their land was rubble and the path narrow this when having mobility issues is not good. The room was ok although we were right next to a pedestrian crossing so could hear that going off during evening/night. No lift stairs only. Mould in bathroom, for shower you have to clamber over a high bath especially difficult when have mobility issues (and yes this was mentioned when booking)
Stayed 1 night in Sep 2021

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portland Hotel, Buxton.

Wonderful weekend away. Dog friendly, great location, breakfasts although pre-arranged were cooked to order. Everyone was very helpful, old fashioned style comfort, would recommend.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The location is good, close to the pavilion gardens and a short walk from the town centre and some nice walks. The property itself was a little tired and run down but I understand they're in the process of some renovations. Our room was bright but very simple, no frills. It's a bit of a creaky building so there's a fair bit of noise from other guests moving around and the road outside can be loud when trucks are passing. The mattress wasn't the best and the shower/hot tap water pressure was terrible. The breakfast was included and was ok, nothing special but we never went hungry! However, the saving grace was the staff, they couldn't be more friendly and helpful, nothing was too much trouble - they even dried our clothes for us after we got back from getting caught in the rain and posted my coat to me when I left it behind in their boiler room. A very basic place to stay but with some of the best hotel staff I've encountered.
Stayed 2 nights in Aug 2021

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort

Portland stay

All as expected. Very clean and staff pleasant and helpful.
Stayed 2 nights in Jul 2021

10/10 Excellent

Dilys

Stayed 2 nights in Jul 2021

8/10 Good

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Portland Review

Very good. Kitchen and waitress staff were ever so friendly. One downfall no air con or room fans. So bought a fan. Good location opposite a lively park and close to centre.
Stayed 1 night in Jun 2021

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy with helpful and organised staff.Within easy walking distance to the town centre with pubs and restaurants
Stayed 2 nights in Jun 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location within a couple of mins walk of town centre. Lovely staff, very helpful. Room and breakfast both good. Car park at front of property a little small and awkward, so parking on street to rear of property may be a good option.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great value, family and dog friendly

I would absolutely recommend the Portland Hotel. Great value for money, a terrific breakfast and really friendly staff.
Stayed 2 nights in Oct 2020

2/10 Terrible

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Sarah, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located about a 10 minute walk from the train station, and about 5 mins into the city centre. Location was perfect to see and do all I wanted. Staff were friendly and check in quick. Room for a single person was fine. Bathroom was a good size and bed was comfy. Breakfast was orderly and nice, quick service too. Only drawback was it is on a main road and it was at times during the night very noisy.
Stayed 2 nights in Sep 2020