8/10 Good
Hailin, Kirkland
Travelled with family
9 Jan 2026
Liked: Cleanliness, staff & service
The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret.
One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.
Hailin
Stayed 3 nights in Jan 2026