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Pullman Cairns International

5.0 star property

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Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
Rejuvenated Deluxe Room Twin, Harbour View | View from property
Lobby
Outdoor pool, pool loungers
Executive Suite, 1 King Bed, Harbour View | View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar

Explore the area

Map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Marlin Marina
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Harbour View

Executive Suite, 1 King Bed, Harbour View | View from room

Executive Suite, 1 King Bed, Harbour View

  • Harbour view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Mountain View

Shower, eco-friendly toiletries, hair dryer, towels

Executive Suite, Mountain View

  • Mountain view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room, Harbour View

  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Executive)

Superior Suite (Executive) | Private kitchen | Coffee/tea maker, electric kettle, eco-friendly cleaning products

Superior Suite (Executive)

  • Mountain view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room Twin, Harbour View

  • Harbour view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room Twin, City Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Harbour View

  • Harbour view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Harbour View

  • Harbour view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Harbour View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Harbour View Room Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior City Mountain View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior City Mountain View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior City Mountain View Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Superior City Mountain Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Superior City Mountain Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite City Mountain View King

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite City Mountain View King

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View King Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Harbour View Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Harbour View Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Harbour View Room Queen

Interior

Classic Harbour View Room Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite Harbour View King

Interior

Executive Suite Harbour View King

  • Sleeps 3
  • 1 King Bed

View all photos for Classic City Mountain View Room Twin

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic City Mountain View Room Queen

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic City Mountain View Room Queen

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool, pool loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is €144
for 1 room
includes taxes & fees
13 Jun - 14 Jun
Hilton Cairns

About this property

Pullman Cairns International

Luxury hotel with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Pullman Cairns International offers 321 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of Pullman Cairns International's great location. During your stay, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, hydrotherapy or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Reef Fleet Terminal
Pullman Cairns International offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pullman Cairns International. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered.
Coco's Restaurant – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to August 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 39 per person
  • Covered self-parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1002 reviews
Rating 8 - Good. 312 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service
This was a great place to stay, and we have no complaints! Little known fact, the hotel was named after George Pullman, the railroad mogul. He lived in upstate NY in a town called Albion for years and learned his business skills there.
Stayed 4 nights in Feb 2025

8/10 Good

Dianne

Liked: Staff & service
The hotel is lovely. Unfortuantely I was given a room that had a very strong mould smell. There was black mould on the ceiling. I was moved into a clean renovated room. When I tried to phone in the morning, to extend my stay reception did not pick up, so I decided to check out and moved on to a lovely hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable, the room was quiet with an amazing view. We enjoyed the pool, but pity half of it was closed. It was impossible to order anything from room service while around the pool, we had to walk down to the restaurant to order. But over all an enjoyable stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very well presented and nice. Breakfast was really nice. The pool needs an urgent upgrade. Our room has an interconnecting door and I could hear every conversation from the people next door, taking very loudly until 3am.. No privacy. This is a deal breaker and I would not stay in this hotel again.
Stayed 6 nights in Feb 2025

10/10 Excellent

MARC

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Pauline

It is good
Stayed 3 nights in Jan 2025

10/10 Excellent

kurukulasuriyage Gayani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 4 nights in Jan 2025

10/10 Excellent

Randeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
Loved everything about this property. Room was nicely sized. Bathroom was great. Lots of towels and shampoo, conditioner, lotion, body wash, etc. Plenty of places to lay out your suitcase. Loved the tea in the room. Breakfast buffet was delicious!
Stayed 1 night in Jan 2025

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and thoroughly enjoyed the Pullman. Dylan at the front desk was super helpful and polite. He did all he could to upgrade us to an even better room just because!! The buffet breakfasts were a great start to the day. Jesse at the adventures desk was totally honest and helpful about what excursions we should take. Thanks for a wonderful holiday!!!
Stayed 7 nights in Jan 2025

4/10 Poor

Donna

Travelled with group
Disliked: Staff & service
There was no cold water when we were checking out and when I let the hotel know about it they were not very helpful. I made the first call that was not followed up on and when my second call reached the manager on call he was rude and unapologetic.
Stayed 5 nights in Jan 2025

8/10 Good

Rabieh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rejuvenated rooms with a mountain room was excellent and staff were very nice. Only thing was the pool, half of it was under reconstruction so couldn’t be used.
Stayed 5 nights in Jan 2025

10/10 Excellent

Helene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Theodore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we were looking for…clean, friendly staff and close to shopping/restaurants.
Stayed 2 nights in Jan 2025

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 3 nights in Jan 2025

10/10 Excellent

Jing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Simon Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ben in the public bar was a star.
Stayed 3 nights in Jan 2025

8/10 Good

Kari

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has a grand entrance to drive up to. The rooms are large and well appointed. However, it seems like the front desk staff, at least the ones I dealt with, are not the top team. I'd ask a question and get an off topic response. Then I'd have to repeat myself. While this could be a luxury property, they need to make some cosmetic improvements like: the pool needs to be resurfaced, the roof and siding of the adjacent building needs to pressure washed and painted. It's located in a fantastic area, but many shops and restaurants closed during covid and never reopened. However, there's more than enough to satisfy. The waterfront area is just a few blocks away and is wonderful. There's plenty of shopping and the night market is near. All in all, I did enjoy my stay with some minor hiccups.
Stayed 5 nights in Jan 2025

8/10 Good

James

Stayed 4 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

CARLOS, SHELBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have was that the concierge was never at their station. The staff was friendly and helpful and the rooms were very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

STEVEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very modern, easy walk to city attractions Best steak in years at restaurant
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricken, Detroit

Stayed 2 nights in Jan 2025