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The Benson Hotel

4.0 star property

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Photo gallery for The Benson Hotel

Suite | Premium bedding, pillow-top beds, laptop workspace, free WiFi
Reception
Exterior
Outdoor pool, open 6:00 AM to 9:00 PM, pool loungers
Premium bedding, pillow-top beds, laptop workspace, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
44-56 Grafton Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪5 min walk‬
  • Cairns Marlin Marina
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Superior Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Suite

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, pillow-top beds, laptop workspace, free WiFi

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

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View from room

Rydges Esplanade Resort Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1007)
The price is €137
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Rydges Esplanade Resort Cairns

About this property

The Benson Hotel

Art Deco hotel with 24-hour front desk and outdoor pool
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and a business centre. Change of towels is available on request
The Benson Hotel offers 101 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Benson Hotel's great location. During your stay, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at The Benson Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cairns hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Benson Bar & Restaurant – This brasserie serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (AUD 25 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (62 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 22 for children
  • Covered self-parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 422 reviews
Rating 8 - Good. 137 out of 422 reviews
Rating 6 - Okay. 51 out of 422 reviews
Rating 4 - Poor. 16 out of 422 reviews
Rating 2 - Terrible. 8 out of 422 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Odd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could not provide ice for us
Stayed 6 nights in Feb 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great service, comfy beds, pool is nice and clean, breakfast options are awesome and yummy. Great experience, definitely will be back. Walking distance to the esplanade as well.
Stayed 5 nights in Feb 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On vacation with wife. We enjoyed the nearby walkable attractions (casino, snorkel wharf, convenience store and numerous restaurants). The washer and dryer was convenient to do a load of wash in the middle of our travels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Danusia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benson Hotel

Modern and clean hotel, with a good breakfast. Good central location to get to most amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place to stay if going to events at the Cairns Convention Centre. Only thing I found the pillows to be a little hard.
Stayed 1 night in Feb 2025

8/10 Good

Richardas R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Check-in was quick and easy. The only reason I gave this hotel 4* is because of the breakfast. The food was very good but the pricing could be better. Two of us staying at the hotel, hotel charged 30$ each for a buffet breakfast. I believe guests should be charged half that price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jakob

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Latrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Jan 2025

8/10 Good

Ye

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Hoe J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

Sathesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start up with there is no internet or tv facility we got notification about outage in the last minute, and we can't book for alternative accommodation at the last minute. With kids staying for 4 nights without internet or tv is nightmare and staff don't have any ETA. Breakfast was very ordinary not even have proper juice same breakfast everyday and not worth the cost. we got power outage and surprised to see so called 4 star hotel don't have generator lifts didn't work need to climb top floor, air condition was not working till power came back. we requested late check out which was offered till 11am and after that they mentioned will charge every hour. Rooms are not full, but no compensation given for all the inconvenience caused and we felt we stayed in 2- or 3-star budget hotel not a 4-star luxury hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rosa Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Stayed 1 night in Jan 2025

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People yelling and fighting from 11pm to 3am, room phone did not work to call reception. Finally got a hold of someone spoke to the other people but the bad behaviour kept myself and room next door up.
Stayed 1 night in Dec 2024

8/10 Good

Zakir, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good staff. One elevator was not working, caused unpredictable wait times.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alessandro, Pesaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and pretty renovated. Breakfast was delicious. Thumb up for The Benson
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, friendly and helpful
Stayed 1 night in Dec 2024