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Viaje Hotel Downtown Cairo

4.5 star property

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Photo gallery for Viaje Hotel Downtown Cairo

Front of property – evening/night
Free daily buffet breakfast
Hot stone massages, deep-tissue massages, sports massages
Egyptian cotton sheets, premium bedding, down duvets
Hydromassage showerhead, designer toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Adly,Downtown, 26, Cairo, Cairo Governorate
  • Place, Talaat Harb Street
    ‪2 min walk‬
  • Place, Egyptian Museum
    ‪12 min walk‬
  • Place, Tahrir Square
    ‪12 min walk‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Single Room, Ensuite, City View

Egyptian cotton sheets, premium bedding, down duvets

Superior Single Room, Ensuite, City View

10.0 out of 10
Exceptional
(79 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Superior Double Room, Balcony

10.0 out of 10
Exceptional
(24 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double or Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room, Ensuite

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Ensuite, City View

Egyptian cotton sheets, premium bedding, down duvets

Superior Triple Room, Ensuite, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Quadruple Room, Multiple Beds, Ensuite, City View

Egyptian cotton sheets, premium bedding, down duvets

Junior Quadruple Room, Multiple Beds, Ensuite, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Luxury Suite, Ensuite, City View

Egyptian cotton sheets, premium bedding, down duvets

Luxury Suite, Ensuite, City View

  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 3 Single Beds and 2 King Beds

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About this property

Viaje Hotel Downtown Cairo

Luxury hotel connected to the convention centre in Cairo with a restaurant
Along with a restaurant, this hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a microwave in a common area and concierge services are on-site.
Viaje Hotel Downtown Cairo offers 400 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas and includes single sofa beds and day beds. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

This Cairo hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include offices and desks, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and free newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
With your stay at Viaje Hotel Downtown Cairo, you're connected to the convention centre and just a quick walk from Talaat Harb Street. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Tahrir Square and a few minutes from Egyptian Museum
  • Airport, railway station and casino shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours), a casino shuttle and a train station drop-off service are available for a fee. Spa services, a library, and a vending machine are also featured at the luxury Viaje Hotel Downtown Cairo. The hotel can provide concierge services, limo/town car service, and wedding services.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Viaje Hotel Downtown Cairo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Cooking classes
  • Library
  • Shopping centre
  • Table tennis
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Outdoor shower
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Chef service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Viaje Hotel Downtown Cairo offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Viaje Hotel Downtown Cairo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 213 out of 246 reviews
Rating 8 - Good. 7 out of 246 reviews
Rating 6 - Okay. 6 out of 246 reviews
Rating 4 - Poor. 6 out of 246 reviews
Rating 2 - Terrible. 14 out of 246 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nauman, Solihull

Liked: Cleanliness, amenities
Staff at time of my check in was very friendly and co-operative. Room is nice and clean, we have electric kettle in room but no tea, milk or coffee so please get your own tea bags or coffee sachet with you otherwise there is plenty available around there. Location is brilliant and very close to many city attractions, plenty of shopping around and metro station in nearby. Lot of local street food is there in that area. Breakfast is very basic but served the purpose. Overall, good experience, clean, nice room and it is definitely worth staying there in medium budget.
Stayed 3 nights in Jan 2026

2/10 Terrible

Patrick, Renton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not suitable for most western guest, very loud and below average in every way. We also were never able to check in as it was over booked and they tried to move us to a lower star hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Ursula

Liked: Cleanliness, property conditions & facilities
Friendly welcome, while basic, the place is spotless and offers all the necessary conveniences
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Entrance on ground floor of a large block with tiny poor lift to hotel on 5th floor. Room and upstairs reception spotlessly clean, staff very pleasant, breakfasts simple but adequate. Room very simple with little usable storage, no hanging space, no chairs. Beds very firm. Shower superb but water flows over all floor. Room was adjacent to main road so very noisy.earplugs required. Location quite convenient to access old Cairo and old museum. Few decent places to eat close by..mainly fast food.
Stayed 3 nights in Jan 2026

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For he price, this room is not worth it. It was clean and had two twin beds. However, there was little space to move around the beds and the room was COLD with no way to turn up the heat. There was only a fitted sheet and a very thin quilt on the bed. I actually wore my winter vest to bed. Do yourself a favor and choose a different place.
Stayed 1 night in Jan 2026

10/10 Excellent

Vanesa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything felt well managed from the moment we arrived. The entrance was welcoming, the elevator was reliable, and cleanliness was clearly a top priority. The bathroom was very clean, the air conditioning was strong and quiet, and the reception staff were polite and helpful at all times.
Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was smooth and comfortable. The room was spotless, the common areas were clean, and the photos on Expedia perfectly matched reality. This level of transparency makes it more reliable than many other accommodations.
Stayed 1 night in Jan 2026

10/10 Excellent

Thayer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides a very comfortable and relaxing experience. The cleanliness of the rooms and common areas was impressive, and housekeeping was consistent every day. The staff were polite, professional, and always ready to help. The entrance and lobby were well organized, and the elevators worked smoothly. A great option for anyone looking for quality service at a reasonable price.
Stayed 1 night in Jan 2026

10/10 Excellent

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very satisfying. The hotel maintains high standards of cleanliness and safety. The staff were cooperative and respectful, and the rooms were comfortable and quiet. Everything was well organized, making the experience stress-free. A solid choice for travelers.
Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay here. Everything was well maintained, the entrance and elevators were clean, and the service was efficient. Good value for money.
Stayed 1 night in Jan 2026

10/10 Excellent

Kseniia

Liked: Cleanliness, staff & service, amenities
Very good experience. The room was clean and quiet, the location is convenient, and the staff were polite and professional throughout my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well-managed hotel with attention to detail. The entrance is neat, secure, and welcoming, creating a positive first impression. The staff were friendly and professional, always willing to help with recommendations and organized trips. Cleanliness and comfort were maintained throughout our stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Violeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful and secure place to stay. The security presence is noticeable, and access to the building is well controlled. The rooms and facilities were kept clean at all times. The price is competitive compared to nearby hotels with similar services.
Stayed 1 night in Jan 2026

2/10 Terrible

Qais

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience hotel was old and the photos don’t show the bad state of the building. We were then moved to another hotel property. A little better but not a good hotel and lack the basic characteristics and necessities for guests. They are actually doing renovation and was dirty with building materials and workers up and down the stairs. Not a good experience
Stayed 1 night in Jan 2026

2/10 Terrible

Aref

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience hotel was old and the photos don’t show the bad state of the building. We were then moved to another hotel property. A little better but not a good hotel and lack the basic characteristics and necessities for guests. They are actually doing renovation and was dirty with building materials and workers up and down the stairs. Not a good experience
Stayed 2 nights in Jan 2026

8/10 Good

Muhammad, Whitby

Travelled with family
Staff were good
Stayed 3 nights in Jan 2026

4/10 Poor

Luciana

Disliked: Cleanliness, amenities, property conditions & facilities
The building is frightening. The stairs of filthy, full of debris, unlit, graffiti, broken down doors . . . Yes, there's a small elevator to the 5th floor where the rooms are located but beware. The rooms were excessively loud. The breakfast was unsatisfactory and coffee was near impossible to get. I get this isn't the staff's fault. Having said that, I left two nights early because of the building and other issues. I was told I would get a refund but they never followed through, unfortunately. Orbitz indicated that they wouldn't answer their phone when they tried to work with them to follow-up on my refund. The conclusion? Orbitz said that "because they wouldn't answer their phone" they could not issue a refund. That seems illogical - wouldn't it be the other way around? If the establishment wouldn't answer their phone, shouldn't that be a red flag. Book elsewhere and be safe.
Stayed 4 nights in Jan 2026

4/10 Poor

Jamal, Atlanta

Liked: Cleanliness
Mostly the staff communications. I stayed there 5 days and 4 nites out of which the water to the room was messed up for the first 3 days both in terms of temperature as well as the flow. As a result me and my wife could not shower for the first 3 days. Could not get the story straight from the staff whether the problem was with their facilities or was it an outside problem with the municipality. I will say that once the water got turned back on the shower was excellent. Also the room was very small. Other than that the Hotel was was good in terms of location and cleanliness
Stayed 4 nights in Jan 2026

4/10 Poor

Juan Gabriel

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean, the building entrance looks like warzone and smells horrible, beds too hard, horrible Pillows, hot water only half the time, shower splashes water around the complete bathroom, failure in wifi… There is no restaurant, tv not working, not enough space to place luggage or personal Toiletries… I would no recommend this place
Stayed 7 nights in Jan 2026

10/10 Excellent

Johanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the hotel was positive and well balanced. The arrival process was smooth, and the front desk team demonstrated professionalism and genuine hospitality from the first interaction. Their approach created a comfortable and welcoming atmosphere. The room was spacious, clean, and carefully prepared. Daily housekeeping maintained a high standard of cleanliness, and the sleeping experience was comfortable. The room environment was calm, making it suitable for rest after a long day. Hotel facilities and services were efficiently managed. Requests were handled in a timely manner, and the staff across different departments showed strong teamwork and attention to guest needs. Service quality remained consistent throughout the stay. Breakfast service was orderly and pleasant, offering a reasonable selection of fresh items. The dining area was clean and well arranged, contributing to a relaxed start to the day. The hotel’s location adds to its appeal, providing easy access to nearby services and main routes. Public areas were well maintained, reflecting good operational standards. Overall, the hotel delivers a reliable and comfortable stay with good value for money. It is a solid choice for travelers seeking efficiency, cleanliness, and professional service.
Stayed 1 night in Jan 2026

10/10 Excellent

Rycheva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was comfortable and calm. The hotel maintains good cleanliness standards, and the front desk team was friendly and supportive. Check-in and check-out were smooth and efficient. Breakfast met basic expectations, and the hotel is suitable for both short and extended stays. Overall, a satisfactory experience with potential for small enhancements.
Stayed 1 night in Jan 2026

10/10 Excellent

Gopaldas

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel maintains high cleanliness standards. Everything was well organized. Room was cleaned perfectly every day. The location is excellent in downtown Cairo. Easy to move around the city. Staff were extremely helpful. They provided great customer care. Service was fast and professional. Room comfort was very good. Air conditioning and lighting were ideal. Breakfast was fresh and enjoyable. Dining area was clean. Wi-Fi connection was reliable. Very good value for the price. I would recommend this hotel to others.
Stayed 1 night in Jan 2026

4/10 Poor

Hamet

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The staff was very nice and helpful …BUT the Installation is FAR FROM THE PICTURES…. Not the quality shown or expected…. NO VALUE for the money…
Stayed 3 nights in Jan 2026

2/10 Terrible

Lavanya

Travelled with family
Disliked: Amenities, property conditions & facilities
DO NOT RECOMMEND AT ALL. HORRIBLE HOTEL Hotel was still under construction. We booked for Luxury suite, it was still under construction so they gave option to pick 2 rooms. They showed 3 sets of rooms. Out of 3 sets, we picked 2 rooms that looked better than other ones. Lift did not have a door. We had to manually push open the lift door. there was no message from the Hotel on which floor the hotel is and also and how to use the lift. We tried to use it few times and could not figure out, then another guest showed us how to use it. Hotel is on 5th floor. Rooms have no lockers ,no closets or hangers. There was no heater or AC in the rooms. In one of the rooms, there is no shelf in the bathroom to put soap, shampoo etc. room had some holes and unfinished walls. Breakfast area super small tables. Only 3,4 tables there in whole area. so, we had to wait till the tables get free. One day lift stopped working, I called the hotel they said use the stairs. It was evening time. We took 5 flights of stairs which are filthy and not lit up. I was quite scary. I complained to the manager, they said they cannot do anything about hotel condition but will try to get the lift fixed.
Stayed 3 nights in Dec 2025

4/10 Poor

Dean

Liked: Cleanliness, staff & service
This hotel is not as listed. There’s no spa and no balcony. The hotel is not necessarily bad, but the listing is certainly misleading. Also, all five-star reviews are clearly fake.
Stayed 1 night in Dec 2025