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Hacienda AltaGracia, Auberge Collection

5.0 star property

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Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Grand Room (Casa Grande con Piscina) | Mountain view
View from room
Room (Casa) | Egyptian cotton sheets, premium bedding, free minibar items

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Gym
  • Pool

Explore the area

View in a map
Contiguo Escuela Sta Teresa de Cajon, Cajón, San Jose
  • Place, Uvita Beach
  • Place, Alexander Skutch Bird Sanctuary
    ‪17 min drive‬
  • Place, Topolandia
    ‪23 min drive‬

Room options

View all photos for Grand Room (Casita Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casita Grande)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Room (Casa Grande con Piscina)

Grand Room (Casa Grande con Piscina) | Mountain view

Grand Room (Casa Grande con Piscina)

  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Room (Casa con Piscina)

Room (Casa con Piscina) | Egyptian cotton sheets, premium bedding, free minibar items

Room (Casa con Piscina)

  • 122 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Casa)

Egyptian cotton sheets, premium bedding, free minibar items

Room (Casa)

  • 122 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Casa Grande)

Egyptian cotton sheets, premium bedding, free minibar items

Grand Room (Casa Grande)

  • 169 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room (Casona con Piscina)

Private pool

Room (Casona con Piscina)

  • 167 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Double Room (Casita)

  • 73 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Casita)

Egyptian cotton sheets, premium bedding, free minibar items

Room, 1 King Bed (Casita)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hacienda AltaGracia, Auberge Collection

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Valet parking is free. Additionally, an indoor pool, 2 poolside bars and 2 bars/lounges are on-site.
Hacienda AltaGracia, Auberge Collection offers 50 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Well has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Hacienda AltaGracia, Auberge Collection, you'll be close to Alexander Skutch Bird Sanctuary. Enjoy features like free valet parking, plus 2 outdoor pools and 3 restaurants.
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, 2 poolside bars and 2 bars/lounges
  • Take a swim in the indoor and 2 outdoor pools or soak in the 2 hot tubs
  • Treat yourself to aromatherapy, detox wraps or massages at The Well
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5.6 miles (9 km) from Alexander Skutch Bird Sanctuary and 8.2 miles (13.2 km) from Topolandia
  • Airport and local-area shuttle service available for a fee
Some rates at Hacienda AltaGracia, Auberge Collection are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hacienda AltaGracia, Auberge Collection offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges.

A children's pool, a fitness centre, and spa services are also featured at the luxury Hacienda AltaGracia, Auberge Collection. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Cajón hotel.

Hacienda AltaGracia, Auberge Collection has 3 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Hacienda AltaGracia, Auberge Collection are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Mountain biking
  • Ropes course
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 floor
  • Built in 2014
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 375 per vehicle (return, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda AltaGracia, Auberge Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda AltaGracia Hotel San Isidro de El General
Hacienda AltaGracia Hotel
Hacienda AltaGracia San Isidro de El General
Hacienda AltaGracia Auberge Resort San Isidro de El General
Hacienda AltaGracia Auberge Resort El General
Hacienda AltaGracia Auberge San Isidro de El General
Hacienda AltaGracia Auberge El General
Hacienda AltaGracia Auberge G