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Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Free buffet breakfast
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
12025 Lake Fraser Drive, Calgary, AB, T2J 7G3
  • Place, Southcentre Mall
    ‪9 min walk‬
  • Place, Fish Creek Provincial Park
    ‪20 min walk‬
  • Place, Chinook Centre
    ‪7 min drive‬
  • Airport, Calgary, AB (YYC-Calgary Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(76 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

8.2 out of 10
Very good
(45 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace (Jetted Tub)

Suite, 1 King Bed, Fireplace (Jetted Tub) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Fireplace (Jetted Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.4 out of 10
Good
(9 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Fireplace

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Room amenity

Suite, 1 King Bed, Balcony

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Family-friendly hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers 105 accommodations with video game consoles and a safe. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. During your stay, you'll be within walking distance of Southcentre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 13 minutes by car from Stampede Park and 7 minutes from Chinook Centre
Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG offers its guests an indoor pool, a waterslide, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 1000 square feet (90 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG. Self parking is free.

This Calgary hotel is smoke free.

Guests are served a free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 10 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express Hotel Calgary S-Macleod Trail S
Holiday Inn Express Hotel S-Macleod Trail S
Holiday Inn Express Calgary S-Macleod Trail S
Holiday Inn Express S-Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
Express S Macleod Trail S
Holiday Inn Express Hotel Suites Calgary S Macleod Trail S

Reviews

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 498 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 99 out of 1009 reviews
Rating 4 - Poor. 68 out of 1009 reviews
Rating 2 - Terrible. 91 out of 1009 reviews

Reviews

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

MA LUCILA

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2025

8/10 Good

Janis

Travelled with family
Liked: Amenities, property conditions & facilities
The pool was good and there was a variety of breakfast choices. The bed was really comfy and our room in the 4th floor was quiet. The staff were extremely accommodating when there was a big problem in our original room and they found us an alternate room. The TV not working 2/5 days stay was disappointing. Luckily we were out a lot or it might have impacted our stay more.
Stayed 5 nights in Jul 2025

10/10 Excellent

Muhammad Zeeshan

Stayed 1 night in Jul 2025

10/10 Excellent

Sneha

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Stayed here a couple days. Just newly renovated so everything is fresh and new. The check-in staff have super friendly customer servicing. Very pleasant with nice sniles. The bed is very comfy. Typical HI with the best pillows. Lots of soaps and shampoos. The free breakfast was good, everyone seemed pleased with the food. I didn't use the pool area. Area is well lit and feels to be a safe area. There's a large shopping mall 5 mins away, and food is only a 2 minute walk. You may have missed replacing the air conditioning filter. And the young lady in the breakfast area working by herself barely managed to keep up with the demand, but she was pleasant and smiled alot as everyone was looking for something. Kudos to her!!
Stayed 2 nights in Jul 2025

8/10 Good

Brent, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Pool experience was less than good. Chaos incarnate. Too many unsupervised kids. Ruined the experience...despite the hotel staff doing all they could.
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Liked: Amenities
Nnnn
Stayed 2 nights in Jul 2025

10/10 Excellent

Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the family!
Stayed 4 nights in Jul 2025

8/10 Good

Jaye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff sre nice and professional. I wish they clean the room when we left for the day. Fresh linen and sheets could be nice.
Stayed 2 nights in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy, a little light on the breakfast in the am. Was regularly out of food and had to wait. Other than that very good hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Great location. Reasonable rate.
Stayed 4 nights in Jul 2025

6/10 Okay

Trevor

Travelled with family
Liked: Staff & service, amenities
Air conditioner leaked water and we had wet carpet for 24 hours before they would fix it. Room is nice and the beds were comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, huge suite, clean, easy check-in and checkout, great breakfast!
Stayed 1 night in Jul 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy air conditioner and no way to control it. Mentioned to front desk as we were heading out for evening and all they said is come talk to me why you get back. We came back at midnight and nothing done and had to sleep in hot and noisy room. Rest of room was great and continental breakfast great.
Stayed 1 night in Jul 2025

2/10 Terrible

Des

Disliked: Cleanliness, staff & service, property conditions & facilities
Staffs are horrible and the bre
Stayed 3 nights in Jul 2025

10/10 Excellent

Don

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the pool was all so great the free breakfast was Awesome thanks 👍
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unfriendly Check-in, Unsafe Pool

We were very disappointed with our experience at the front desk. The young woman (South Asian) was extremely unfriendly and seemed annoyed even though we were the only guests checking in at the time. When we asked a simple question about why one night had already been charged when we had selected to pay at the hotel, she responded with a cold, suspicious look as if we were trying to avoid payment, and gave us short, unclear answers. To make matters worse, there was an old, noisy fan at the front desk that sounded like a broken vacuum cleaner, which made the interaction even more unpleasant. It felt like dealing with someone at an old Western inn. The room itself was clean, and the housekeeping staff were incredibly kind and helpful — they were the best part of our stay. Because of the rain, the pool was crowded. Although there was a “no diving” sign, many children and adults were diving freely, and some kids were even practicing synchronized swimming routines. We quickly left because it felt like an accident waiting to happen. The pool area really needs better supervision and management.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bob

Stayed 2 nights in Jul 2025

4/10 Poor

Eric, Red Deer

Business traveller
Disliked: Amenities
Excellent parking. Interesting. Check in receptionist, French, did not understand my request for information on taxis. Talked about breakfast and was a typical rude French female. Tub shower was very hazardous.
Stayed 2 nights in Jul 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, room was clean (only stayed 2 days) No issues at all - thank you!
Stayed 2 nights in Jul 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient and comforting i enjoyed it. I would recommend to anyone.
Stayed 2 nights in Jul 2025

4/10 Poor

Abiy

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for 5 night not clean the room I request towel everyday from front desk .
Stayed 5 nights in Jul 2025

8/10 Good

Tanya

Stayed 2 nights in Jul 2025