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Sonesta Hotel Cali

4.0 star property

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Photo gallery for Sonesta Hotel Cali

Rooftop pool
Pool
Executive Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Pool
Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000
  • Cali Tower
    ‪2 min walk‬
  • Chipichape Shopping Center
    ‪4 min drive‬
  • Cali Zoo
    ‪5 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed (Suite Junior)

Suite, 1 King Bed (Suite Junior) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Junior)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

Room, 1 Queen Bed (Habitacion Estandar) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Habitacion Estandar)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Habitacion 2 Camas)

Room, 2 Single Beds (Habitacion 2 Camas) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds (Habitacion 2 Camas)

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

Suite, 1 King Bed (Suite Ejecutiva) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Suite Ejecutiva)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Cali

Hotel with a full-service spa, near Centenario Commercial Center
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.
Sonesta Hotel Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Cali. During your stay, you're just a quick walk from Cali Tower. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Centenario Commercial Center and a 3-minute drive from Calima Gold Museum of the Bank of the Republic
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta Hotel Cali offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Sonesta Hotel Cali. Limited free parking is available on a first-come, first-served basis.

This 4-star Cali hotel is smoke free.

Guests are served a free English breakfast daily from 6 AM to 10 AM.
Restaurante Mango´s – This coffee shop only serves breakfast.
Restaurante Cook´s – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Full-service spa
  • Gym
  • Library
  • Pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 85000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 85000 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Cali
Four Points Sheraton Cali
Four Points Sheraton Hotel Cali
Sheraton Cali
Sheraton Four Points Cali
Four Points Sheraton Cali Hotel
Cali Four Points
Cali Sheraton

Sonesta Hotel Cali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 553 out of 864 reviews
Rating 8 - Good. 221 out of 864 reviews
Rating 6 - Okay. 57 out of 864 reviews
Rating 4 - Poor. 16 out of 864 reviews
Rating 2 - Terrible. 17 out of 864 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel amenities
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always properly maintained and the staff is always courteous
Stayed 4 nights in Feb 2025

10/10 Excellent

Zayreth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent Service and confort
Stayed 2 nights in Feb 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel The food is excellent and the staff is great
Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel Angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

It's our home away from home every time we are in Cali. Great staff and rooms
Stayed 1 night in Jan 2025

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some upgrades but still a nice hotel. The staff is very professional and they're on top of the game. I didn't like the connecting room they gave me which I never asked for.
Stayed 12 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

Best hotel in Cali
Stayed 4 nights in Jan 2025

10/10 Excellent

Reginald

The breakfast area window were with dust
Stayed 7 nights in Jan 2025

10/10 Excellent

Reginald

Liked: Staff & service, property conditions & facilities
Jessica the front office staff, excellent person. Very friendly !!!
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig was very good, thanks…
Stayed 1 night in Jan 2025

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing breakfast, 10 of 10 guest attention
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudiney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Cali. The staff is warm and friendly and the bed was one of the most comfortable I’ve ever had in a hotel. Good selection for breakfast, lots of fresh fruit and hot options as well as continental offerings. Pool area is quite small, just a few chairs but there’s also a hot tub. Room service menu wasn’t loading so I didn’t get to order so that was a bit disappointing but overall great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

Shondell

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
There was a lot of jack hammering noises during my stay.
Stayed 9 nights in Jan 2025

10/10 Excellent

Eadweard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay there.
Stayed 4 nights in Jan 2025

8/10 Good

Rodrigo, Yorktown Hts

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area nice stuff
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the welcoming at the front desk while checking in
Stayed 1 night in Dec 2024

10/10 Excellent

Andre, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff are very friendly and accommodating. Great breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Vincenzo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi hotel preferido en Cali
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

juan camilo

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Gym could use more equipment.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sussy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service
Stayed 3 nights in Dec 2024