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Hilton Garden Inn Cali Ciudad Jardin

3.5 star property

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Photo gallery for Hilton Garden Inn Cali Ciudad Jardin

Bar (on property)
Coffee shop
Exterior
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pet-friendly
  • Spa

Explore the area

View in a map
Calle 15 A # 100 - 21, Cali, Valle del Cauca, 760032
  • Place, Jardin Plaza Shopping Center
    ‪3 min walk‬
  • Place, Unicentro Shopping Center
    ‪12 min walk‬
  • Place, Fundacion Valle del Lili
    ‪13 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Hearing)

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed, Accessible, Balcony (Hearing)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Bathroom shower

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, soundproofing, free WiFi

Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, soundproofing, free WiFi

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

In-room safe, desk, soundproofing, free WiFi

Suite, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Garden Inn Cali Ciudad Jardin

Hotel with a full-service spa, a quick walk to Jardin Plaza Shopping Center
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hilton Garden Inn Cali Ciudad Jardin offers 94 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prana. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
During your stay at Hilton Garden Inn Cali Ciudad Jardin, you're just a quick walk from Jardin Plaza Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Agua de Mar
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, aromatherapy or body treatments at Prana
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Jardin Plaza Shopping Center and 14 minutes on foot from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Cali Ciudad Jardin offers its guests a full-service spa, Access to hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a terrace are also featured at the business-friendly Hilton Garden Inn Cali Ciudad Jardin. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cali hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Agua de Mar – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; COP 50,000 for adults and COP 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua de Mar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children
  • Airport shuttle fee: COP 90000 per vehicle (one-way)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hilton Garden Inn Cali Ciudad Jardin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín Cali
MS 100 Ciudad Jardín
Hilton Garden Inn Cali

Reviews

Hilton Garden Inn Cali Ciudad Jardin Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 259 out of 435 reviews
Rating 8 - Good. 103 out of 435 reviews
Rating 6 - Okay. 35 out of 435 reviews
Rating 4 - Poor. 17 out of 435 reviews
Rating 2 - Terrible. 21 out of 435 reviews

Reviews

10/10 Excellent

Waleska, Katy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and cleanliness!
Stayed 6 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very good
Stayed 9 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. Very clean facilities, friendly staff and the hotel referred us to Hector Losada for taxi transport from the airport. Hector was fantastic!
Stayed 4 nights in Jun 2025

8/10 Good

Ricardo

Stayed 8 nights in May 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable with a very good location. Breakfast is delicious, rooms are spacious, very clean and cozy. Staff is very amigable and willing to please. The only negative thing is a strong onion smell even in the fifth floor.
Stayed 3 nights in May 2025

10/10 Excellent

sandro

Travelled with family
Liked: Amenities
great place.. the staff was very kind and helpfull
Stayed 6 nights in May 2025

4/10 Poor

Gerardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction which I wasn’t made aware of before booking. I was looking forward to having some drinks on the rooftop be side of the views but it was under construction. Rooms could smell better pillows seemed like they needed replacing definitely not the Santorini’s smell in used to in hotels. But the area was good. Close to mall and restaurants. Felt safe in neighborhood.
Stayed 3 nights in May 2025

10/10 Excellent

Nelson, Pereira

Stayed 2 nights in Apr 2025

8/10 Good

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicado, buen desayuno.

Stayed 2 nights in Apr 2025

10/10 Excellent

Arthur L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay , wish I could stay long
Stayed 3 nights in Apr 2025

4/10 Poor

WILSON

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Roof top, pool not clean and inoperable. No bar available..
Stayed 1 night in Mar 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Dion

Stayed 1 night in Mar 2025

10/10 Excellent

Raquel Eugenia Suarez

Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Disliked: Staff & service, property conditions & facilities
Demasiado confusion en una simple reservation! Debi bajar por lo que solicitous Cuartos demasiado pequenos y camas muy duras No tiene piscina Y debimos cambiar de hotel
Stayed 2 nights in Mar 2025

8/10 Good

Osnel Cobo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 6 nights in Mar 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was a good place
Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El mejor hotel en Cali, sin duda alguna.
Stayed 5 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

NORMA

Stayed 2 nights in Feb 2025

10/10 Excellent

Jamal

Stayed 4 nights in Feb 2025

10/10 Excellent

Adam, Endicott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 6 nights in Jan 2025

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area
Stayed 2 nights in Jan 2025