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SureStay by Best Western Cambridge

3.0 star property

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Photo gallery for SureStay by Best Western Cambridge

Lobby
Exterior
Desk, laptop workspace, iron/ironing board, travel cot
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2307 Southgate Parkway, Cambridge, OH, 43725
  • Place, The National Museum of Cambridge Glass
    ‪4 min drive‬
  • Place, Dickens Victorian Village
    ‪4 min drive‬
  • Place, Mosser Glass
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, travel cot

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

SureStay by Best Western Cambridge

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
SureStay by Best Western Cambridge offers 71 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cambridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Cambridge. During your stay, you'll be close to The National Museum of Cambridge Glass. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The National Museum of Cambridge Glass and 6 minutes from Mosser Glass
  • Pets welcome for a fee
SureStay by Best Western Cambridge offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 624 square feet (58 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SureStay by Best Western Cambridge. Free self parking is available.

This 3-star Cambridge hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 624 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Cambridge

Sleep Inn Hotel Cambridge

Sleep Inn Suites

SureStay by Best Western Cambridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 336 out of 608 reviews
Rating 8 - Good. 165 out of 608 reviews
Rating 6 - Okay. 65 out of 608 reviews
Rating 4 - Poor. 25 out of 608 reviews
Rating 2 - Terrible. 17 out of 608 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Garnel

Liked: Cleanliness, staff & service, amenities
Clean room. Hallway stinks.
Stayed 1 night in Feb 2026

4/10 Poor

Michelle

Business traveller
Disliked: Staff & service, amenities
Front desk staff was rude. Charged me a 100$ for an incidental charge. Pool was down. Worker was banging on my door at 11am demanding that I leave, cause check out was at 11am, even though I had bags in my hand and ready to leave. Also, there were probably only 10 people total staying in the hotel. It wasn’t like anyone was waiting on a room. Lastly, breakfast ended at 9am! Really???
Stayed 1 night in Feb 2026

4/10 Poor

Noelle

Disliked: Cleanliness, amenities, property conditions & facilities
There was hair in the bathtub and dog fur all over the floor. Was definitely not pleased, and will never stay at that specific Best Western ever again.
Stayed 1 night in Feb 2026

10/10 Excellent

morris

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room. Convenient location.
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean comfortable and cheap. Perfect for a short stay while on the road.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025

6/10 Okay

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was so nice and warm, the room was clean and we had all we needed...breakfast was disappointing, just sausage gravy bagels and waffles, not that it wasn't enough just limited options for someone with food restrictions and diet preferences...
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was a nightmare. The girl said we had no reservation (even though I showed her our confirmation email). She wasn’t helpful with the issue and didn’t even want to get the manager for me to speak with (saying he “probably wouldn’t want to come down.”) Ultimately we learned our booking accidentally got cancelled (which she should have been able to see in their system). There were also crackheads doing drugs near the adjacent building. Once we were given a room (which was more hassle than it should have been), we were very pleased with the interior. Clean, comfortable, and very nice room. Breakfast could’ve used some eggs or sausage or something but bagels were good. Pool was small but warm, which was nice.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and facilities sermed fine. The elevator wasn't working while we were there, but the stairs were easy to navigate. The breakfast was decent too.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

6/10 Okay

Priya

Liked: Cleanliness
The room was ok, breakfast could be better.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. We loved our stay. Our room was by the lumberyard so it was noisy during the day but better at night. The breakfast was excellent and the lobby was clean and beautiful. The girl at the front desk did not tell me that she was putting a $100 deposit down iin my card and said it was for incidentals. So that was surprising when I saw the charge. But it was a great stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Dec 2025

8/10 Good

Filipp

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Great great
Stayed 1 night in Nov 2025

8/10 Good

Greg

Stayed 1 night in Nov 2025

6/10 Okay

bob

Liked: Staff & service
Disliked: Property conditions & facilities
Pool cold. Bldg clean/healthy but in state of repair. Room fridge froze food
Stayed 3 nights in Nov 2025

10/10 Excellent

Ranesha

Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Great stay, very friendly when checking in, clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Front office staff were polite and friendly. Room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
No pool available.
Stayed 1 night in Oct 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness
Room wasn't completely clean and even after cleaning it again there was still miscellaneous items in the drawers and a broken pen on the dresser. Also, I had trouble getting the door to work. It was finicky during my stay and I needed assistance during the morning of check out.to enter the room after breakfast to get out the last of my luggage. I felt strongly that I deserved a discount off of my two night stay which the facility wouldn't authorize through Hotels.com. I definitely will avoid Best Westerns in the future.
Stayed 2 nights in Jul 2025