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Carballo Hotel & SPA

4.0 star property
VIP Access

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Photo gallery for Carballo Hotel & SPA

Front of property
Breakfast and lunch served
Exterior
Property grounds
Suíte Master | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida Pedro Paulo, Descansópolis, Campos do Jordão, SP, 1600
  • Place, Lagoinha Park
    ‪1 min walk‬
  • Place, Bride's Veil Falls
    ‪3 min drive‬
  • Place, Capivari Park
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard

Standard | Free minibar items, in-room safe, blackout curtains, soundproofing

Standard

10.0 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Free minibar items, in-room safe, blackout curtains, soundproofing

Superior Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Romantic

Suite Romantic | Free minibar items, in-room safe, blackout curtains, soundproofing

Suite Romantic

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suíte Master

Suíte Master | Free minibar items, in-room safe, blackout curtains, soundproofing

Suíte Master

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Alpine

Suite Alpine | Free minibar items, in-room safe, blackout curtains, soundproofing

Suite Alpine

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Carballo Hotel & SPA

This hotel features an outdoor pool, a restaurant and a fitness centre. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area.
Carballo Hotel & SPA offers 38 accommodations with minibars (stocked with some free items) and minibars. 32-inch LED televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
During your stay at Carballo Hotel & SPA, you're just a quick walk from Lagoinha Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Lagoinha Park and a 5-minute drive from Capivari Park
Carballo Hotel & SPA offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Spa services, tour/ticket assistance, and a garden are also featured at Carballo Hotel & SPA. Free self parking and valet parking are available.

Guests are served a free local cuisine breakfast daily from 8 AM to 11 AM.
On-site venue – This restaurant serves breakfast and lunch. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • Lift (60 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free minibar (limited items)
  • Limited room service

More

  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carballo Hotel Campos do Jordao
Carballo Hotel
Carballo Campos do Jordao
Carballo Hotel SPA
Carballo Hotel & SPA Hotel
Carballo Hotel & SPA Campos do Jordão
Carballo Hotel & SPA Hotel Campos do Jordão

Carballo Hotel & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 345 out of 431 reviews
Rating 8 - Good. 66 out of 431 reviews
Rating 6 - Okay. 12 out of 431 reviews
Rating 4 - Poor. 3 out of 431 reviews
Rating 2 - Terrible. 5 out of 431 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, nice place and very clean. Room was ok, but it could use an upgrade for the price paid
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

DAURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is ultra-friendly. The area surrounding the main building is beautiful. They have a heated swimming pool, a lake with Koi fish, firepit, etc. All consumable items offered in the bedroom (chocolates, sodas, water, snacks) are included in the room fare, so it is all yours. They offer complimentary breakfast (that is excellent, by the way), and a five o'clock tea with all items you can think of. Finally, to make the stay even more pleasant, upon checking out, they gave me a bag with water and snacks for the trip back.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

DILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative points is the lake of air condition in the rooms. Not recommended during summer or hot days.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, amenities
Tudo impecável, !
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service
Disliked: Room comfort
Muito calor
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marcos de Oliveira

Liked: Cleanliness, staff & service, amenities
Hospedagem maravilhosa. Piscina climatizada excelente e jardins e lago de carpas lindos!!! Cafe da manha incomparavel. Equipe fantastica. Melhor opção em Campos. incomparavel! Melhor opcao em Campos
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

ROOSEVELT

Disliked: Cleanliness, staff & service, amenities
Sou cliente vip acess e eles não me deram o upgrade prometido. Fomos passar a lua de mel, fiquei bem decepcionada. Não tem piscina interna, o spa eles cobram 250,00 p usar 1h da banheira de hidromassagem... e ainda cobraram 150 de taxas extras??????
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia no Carvalho foi incrível, atendimento excelente, o lugar é maravilhoso.. senti falta de um Ar Condicionado.. mas o café da manhã, a cordialidade e o jardim superaram!! Voltarei com certeza!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom como sempre
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities
Excelente em todos os requisitos. Atendimento excepcional, instalações, limpeza e localização.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pedro L D

Liked: Cleanliness, staff & service, amenities
Excelente hotel, otimo atendimento, limpeza, cafe da manha e chá da tarde (incluso na hospedagem). Lindo jardim, otima piscina climatizada e quarto espaçoso. Da uns 15-20min de carro para o centrinho do Capivari. Recomendamos!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

José claudio

Liked: Cleanliness, staff & service, amenities
Quarto espaçoso, limpo e com uma cama super confortável! Café da manhã e chá da tarde cheio de opções e de muito bom gosto. A equipe desse hotel está de parabéns. Super atenciosos. Retornarei em breve! Obrigado
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
O quarto poderia ser mais refinado, uma luminária, um sofazinho, um tapete.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Equipe e atendimento excelente, quarto muito aconchegante, local muito bem cuidado e localização maravilhosa!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Local agradável, excelente café da manhã, funcionários simpáticos.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Erico V

Liked: Cleanliness, staff & service, amenities
Excelente hotel! Amei o hotel, quarto, apartamento, café da tarde, atendimento e a área da piscina! Super recomendo!
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Infelizmente o quarto q fiquei acomodado,lado Parque/rua,nao dava para abrir a porta por causa da Zuada de carros e movimento no park! Hotel sinaliza ar condicionado,,nao tem,,vce tem que pedir um climatizador!!!!!!!!!!estar completamente errado conforme apresentacao neste Site.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Tanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, quarto amplo e limpo. Tudo perfeito
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel! Pessoal muito simpático e atencioso. Recomendo
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Sensacional. Equipe extremamente dedicada . Localidade belíssima .
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias excelente

Incrível lugar maravilhoso
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Juliana

Liked: Cleanliness, staff & service

Qualidade do serviço razoável

Razoável, achei a acústica dos quartos ruim, além do restaurante fechar as 22h e não ser informado na hora do check in, então caso a pessoa precise de algo para se alimentar, não terá nada, como foi meu caso. Não vale o preço cobrado.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esplêndido

Incrível! As instalações e a receptividade dos funcionários são os diferenciais.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

FRANCIELE

Maravilhoso! Desde o atendimento, refeições e estrutura, incrível!
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Andressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gostoso, mas pelo valor esperava mais. O quarto achei um pouco antigo. Tem outros hotéis em campos que vale mais a pena pelo mesmo valor. Os funcionários são excelentes, super bem treinados e educados. A pizza do restaurante é sensacional, vale muito a pena experimentar. O parque enfrente o hotel é maravilhoso! Uma diária foi o suficiente para nós, não ficaria mais do isso, pelo custo-benefício.
Stayed 1 night in Sep 2024