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Pousada Serra do Jordão

3.0 star property

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Photo gallery for Pousada Serra do Jordão

Lobby sitting area
Free daily buffet breakfast
Lobby
Luxury Room, Hot Tub | Minibar, in-room safe, iron/ironing board, free WiFi
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Av. Irineu Goncalves da Silva, 855, Campos do Jordão, SP, 12460-000
  • Place, Vale Encantado
    ‪6 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪3 min drive‬
  • Place, Capivari Park
    ‪4 min drive‬

Room options

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, Hot Tub

Luxury Room, Hot Tub | Minibar, in-room safe, iron/ironing board, free WiFi

Luxury Room, Hot Tub

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Pousada Serra do Jordão

Along with a bar/lounge, this smoke-free pousada has a 24-hour front desk and tour/ticket assistance. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a garden, a fireplace at reception and a front desk safe are on-site. Housekeeping is not available.
Pousada Serra do Jordão offers 30 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access.

During your stay at Pousada Serra do Jordão, you're just a quick walk from Centro Universitário Senac - Campos do Jordão. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Centro Universitário Senac - Campos do Jordão and Vale Encantado
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Pousada Serra do Jordão also features tour/ticket assistance, a garden, and a fireplace in the lobby. Self parking is free.

This 3-star Campos do Jordão pousada is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pousada Serra do Jordão

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pousada Serra Jordão
Pousada Serra Jordão Campos do Jordao
Pousada Serra Jordão Pousada
Pousada Serra Jordão Pousada Campos do Jordao
Serra Do Jordao Brazil
Pousada Serra do Jordão Pousada (Brazil)
Pousada Serra do Jordão Campos do Jordão
Pousada Serra do Jordão Pousada (Brazil) Campos do Jordão

Pousada Serra do Jordão Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 44 reviews
Rating 8 - Good. 19 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pedro G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Ótima estadia, café da manhã com muitas opções e muito saboroso, pousada com atendimento excelente, funcionários muito simpáticos e educados.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente familiar e acolhedor. Recomendo.

Esperiencia agradável, pessoal gentil e ambiente acolhedor. Recomendo.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa

A minha estadia foi boa, a limpeza estava ótima, só tenho uma reclamação que seria o barulho que os hóspedes faziam tarde da noite. Fora isso eu gostei muito da pousada.
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Handerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Atendimento agradável, acomodação muito boa, limpeza impecável, chuveiro potente e quente. Café da manhã excelente, farto, com variedade de frios, pães, bolo, salgados, frutas e etc. Nada simples como vi em alguns comentários, muito bem servido. Volto com certeza.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local de ótima qualidade, tudo muito limpo e organizado. Sem falar do atendimento, de alta qualidade. Super recomendo!!
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Amenities
Cafe da manha muito bom, mas a Internet nao funcionou nenhum dia.
Stayed 2 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

O preço não compensa a qualidade do serviço

Instalações ok, mas desligam o aquecedor automaticamente com 13°, mesmo se você pedir pq está muito frio. Além disso, o atendimento é péssimo e deixa a desejar. Funcionários arrogantes. O hotel estava vazio e solicitamos “late check-out”, em um primeiro momento, eles autorizaram, mas depois fizeram confusão, foram extremamente grossos e nos obrigaram a sair do quarto às pressas.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ótima escolha

excelente acomodação, ótimo atendimento e um café da manhã com uma vista perfeita. parabéns !
Stayed 1 night in May 2021
Verified

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiência!

Eu e meu namorado ficamos hospedados na pousada durante um final de semana em Janeiro. O atendimento do Felipe na recepção é espetacular. Ele é extremamente prestativo e faz de tudo para que os hóspedes tenham uma experiência maravilhosa. As meninas que cuidam do café da manhã também são super cuidadosas. Como fomos durante um período de restrições, todos os dias quando descíamos para o café, uma mesa já estava preparada especialmente para nós. O quarto é super confortável, e com uma vista linda! Esperamos poder voltar o mais rápido possível!
Nosso quarto assim que chegamos.
Nosso quarto assim que chegamos.
Vista do nosso quarto.
Stayed 3 nights in Jan 2021
Verified

6/10 Okay

HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities

Bom

Razoável. Atendimento ótimo. Pontos ruim: não tem ar condicionado (fica muito quente no verão), falta acústica (parece que o quarto ao lado estava dentro do nosso), e o travesseiro é muito alto (desconfortável).
Stayed 1 night in Dec 2020
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities

Custo benefício bom

Agradável. Gostei bastante. Ponto negativo, distância que se leva uns 10 min até a vila Capivari e paredes finas que permitem escutar os outros ambientes.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel uma gracinha! Tudo bem novinho, cheiroso, limpinho. Único problema: acústico!!! Dá pra ouvir tudo que se passa no quarto do vizinho.
Stayed 2 nights in Nov 2020
Verified

8/10 Good

Willian de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pousada serra do Jordão

Pousada muito bacana!! Tudo muito bem arrumado, higienizado. Local muito bom, para se ficar hospedado!! Café da manhã muito top!!!!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma boa experiência
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Noemia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada muito bonita, fica próximo do centro, mas é necessário carro/uber para se locomover. Cafe da manha saboroso, devido as medidas de segurança é servido por uma funcionária bastante prestativa, tem opção de mesas em um deck com uma vista maravilhosa. O quarto é pequeno e simples, mas a cama bastante confortável; senti falta de uma bancada no banheiro.
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Amanda

Liked: Staff & service, property conditions & facilities, room comfort

BOM

Café da manhã muito bom, quarto confortável mas falto ar condicionado..
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Alexsandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremamente barulhento.

Local limpo, bom atendimento, contudo extremamente barulhento, local conivente com hóspedes fazendo elevado barulho em reunião em grupo na cozinha até às 22:00h, deixando inadequado qualquer tipo de descanso. Não recomendo o lugar por esta razão.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local agradável, 5 min de carro até o centro e café da manha excelente.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Micheli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de férias

Pousada muito boa, ótimo custo benefício! Pessoas muito gentis no atendimento, café da manhã muito bom! Sala de lareira perfeita! Limpeza nota 10! Ótima localização! Vista do quarto perfeita!
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Liomerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O atendimento do pessoal é excelente, o café da manhã é bom e as instalações são confortáveis
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Silvia Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo beneficio!

Excelente custo benefício, pousada simples porém muito aconchegante, limpa e bem cuidada. As roupas de cama e banho estavam com odor agradável, banheiro bem limpo! O tapete fo quarto não era muito agradável e o tamanho do boc também é bem pequeno, o banheiro estava com um pequeno odor de esgoto no primeiro dia, mas nada que afetasse a qualidade da estada! Café da manhã muito bem servido e a vista do deck fenomenal! Bem localizado com fácil acesso!
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local agradável

A pousada é muito boa. É limpa, tem um bom atendimento e um ótimo cardápio no cafe da manhã. A única coisa que nós sugeriríamos é quanto a acústica dos quartos que é bem ruim.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Show de bola a pousada esta de parabéns. Principalmente ao funcionário Rodrigo, super atencioso! Vale muito a pena.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã e a limpeza dos quartos foram destaques positivos.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cama confortável, localização média, serviço bom.

Gostei, nada explêndido, mas boa acomodação, limpeza, café da manhã bem preparado e com algumas variedades. Atendimento tranquilo. Só o preço que é salgado, mas em Campos do Jordão é tudo assim