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Mercure Canberra Belconnen

3.5 star property
VIP Access

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Photo gallery for Mercure Canberra Belconnen

Lobby
Meeting facility
Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
59 Cameron Avenue, Belconnen, Belconnen, ACT, 2617
  • University of Canberra
    ‪5 min walk‬
  • Australian Institute of Sport
    ‪4 min drive‬
  • Canberra Stadium
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed, Bathtub

Executive Studio, 1 King Bed with Sofa bed, Bathtub | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Studio, 1 King Bed with Sofa bed, Bathtub

  • Lake view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Queen Beds

  • Mountain view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • Mountain view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (537)
The price is €79
for 1 room
includes taxes & fees
16 Jun - 17 Jun
Abode Belconnen

About this property

Mercure Canberra Belconnen

Hotel in Canberra with bars/lounges and fitness centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Mercure Canberra Belconnen offers 125 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Mercure Canberra Belconnen. During your stay, you're just a quick walk from University of Canberra. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Australian National University and 12 minutes from Parliament House
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Canberra Belconnen. Parking is available for a fee.

This 3.5-star Canberra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Selections Bistro – This restaurant only serves dinner. A children's menu is available.

Languages

Chinese (Cantonese), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 27 for adults and AUD 17 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Selections Bistro

Things to do

  • Bicycle storage
  • Gym

Family friendly

  • Children's games
  • Cot (surcharge)
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 27 for adults and from AUD 17 for children
  • Covered self-parking fee: AUD 15 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen

Mercure Canberra Belconnen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 424 reviews
Rating 8 - Good. 101 out of 424 reviews
Rating 6 - Okay. 24 out of 424 reviews
Rating 4 - Poor. 6 out of 424 reviews
Rating 2 - Terrible. 5 out of 424 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dagmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable especially the bed was very comfortable very spacious room
Stayed 2 nights in Feb 2025

10/10 Excellent

ruiping

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff there were excellent. Breakfast could be better.. I think the hot food was prepared for a 7.00a.m. opening and was singularly unappealing when i arrived at 9.00. Otherwise, cereals n fruit offered were fine
Stayed 6 nights in Feb 2025

10/10 Excellent

Lyndall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay! Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room for great price. Clean and modern would stay again and would recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2025

10/10 Excellent

Jodi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to Canberra city. Peaceful location. Great rooms and facilities.Highly recommend
Stayed 1 night in Feb 2025

4/10 Poor

Myles

Liked: Cleanliness, staff & service
some feedback that may help improve your customers experience;- 1. Visability from street level is difficult- it is not easily distinguishable from adjoining shop fronts. Suggest a plaque at street level displaying 'Mercure' and 'Reception' will help. I drove past the entrance 3 times before asking a pedestrian for assistance. The Dry Cleaners next door dominate the visibility. 2. On check in- a diagram showing Hotell car parking navigation would be helpful. A simple diagram showing the Hotel parking is on 4 th level; follow the purple arrows; entry to hotel level parking is via the room key card; entry to all hotel levels from the car park is only via the lifts on level 4. Print this on the Room Number card. 3. A simple diagram printed on the back of the room key pass to indicate;- where to insert the card into the main power box on the RHS inside the door; where the key card pass is to be used eg. lifts; room door etc. 4. How to use the Do Not Disturb panel on the RHS of the entrance door; how to operate the AC controls. 5. The toilet paper is cheap and nasty and not befitting of a 4 star hotel. 6. The toilets do not thoroughly flush clean - suggest you leave a toilet brush next to the toilet.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Unpleasant and rudeness from chambermaids

Stay was alright, accessible to many amenities and front desk (manager) was lovely. Was about to give a good rating until unpleasantness and hostile manner of the staff members who were cleaning the rooms. The check out time was 10am, we came back 1010am (note that we have not checked out and return the cards), we came back to find that they were cleaning the room and left my belongings on their cleaning tray. I wanted clarify what was going on and was told that the front desk have not informed them that we have requested an extension and it’s not their problem. For a big chain like mercure, I find their professionalism lacking. It is inappropriate to remove the belongings when the guest has not checked out. So be wary and cautious of this.
Stayed 4 nights in Jan 2025

10/10 Excellent

Erica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Very clean and well kept. The staff are amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient for shopping and eating and close to AIS which was the reason for our trip. Will stay again
Stayed 1 night in Jan 2025

10/10 Excellent

HAEJIN

Liked: Amenities
D
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good accommodation let down by services

Comfortable and in good shape. Price doesn't reflect service...or lack of...no pool or room service. Linked eating at Canberra Labor Club was a big let down. Good evening eating nearby is only open closer to weekends.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice and easy to sort out my room even on early arrival. Rooms were perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Shady

Stayed 1 night in Dec 2024

10/10 Excellent

stephanie

Stayed 1 night in Dec 2024

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be great to have a larger rainfall or shower head, other than this great stay, will be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 4 nights in Dec 2024

8/10 Good

Raju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Stayed 2 nights in Nov 2024

8/10 Good

Alistair

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and the bed was super comfy
Stayed 1 night in Nov 2024