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Garza Blanca Resort & Spa Cancun

5.0 star property
VIP Access

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Front of property
Property video
Three Bedroom Loft | 1 bedroom, premium bedding, down duvets, in-room safe
Junior Suite Ocean View 1 King Bed | 1 bedroom, premium bedding, down duvets, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • All-inclusive
  • Hot tub
  • Room service

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Beach
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Suite

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Suite

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

  • 403 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, down duvets, in-room safe

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | 1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Swim Up

  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 116 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Swim Up 2 Queen Beds

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed | 1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Ocean View 2 Queen Beds

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite 2 Queen Beds

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft | 1 bedroom, premium bedding, down duvets, in-room safe

Three Bedroom Loft

  • 447 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

  • 170 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Similar properties

Front of property

Garza Blanca Resort & Spa Cancun - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,058 reviews
The price is €547
includes taxes & fees
26 Sept - 27 Sept
Garza Blanca Resort & Spa Cancun - All Inclusive

About this property

Garza Blanca Resort & Spa Cancun

Luxury resort on the beach, with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Garza Blanca Resort & Spa Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Garza Blanca Resort & Spa Cancun offers 452 air-conditioned accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes and bidets. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A health club and a complimentary water park are featured at the resort. 7 outdoor swimming pools and 3 hot tubs are on site.

Children aged under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Garza Blanca Resort & Spa Cancun. During your stay, you're just a quick walk from Punta Sam Ferry Terminal. Free WiFi in public areas, free valet parking and 7 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 7 outdoor pools
  • Treat yourself to facials, hydrotherapy or deep-tissue massages at Spa Imagine
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, 3 hot tubs - and volleyball
  • 7 minutes by car from Ultramar Ferry Puerto Juárez and 10 minutes from Cancun Mall
  • Airport shuttle service available for a fee
Some rates at Garza Blanca Resort & Spa Cancun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Blanca Blue – On-site fine-dining restaurant.
The Food Truck – On-site seafood restaurant. Open daily.
The Snack – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Garza Blanca Resort & Spa Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping centre
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Garza Blanca Resort & Spa Cancun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 144 reviews
Rating 8 - Good. 18 out of 144 reviews
Rating 6 - Okay. 13 out of 144 reviews
Rating 4 - Poor. 8 out of 144 reviews
Rating 2 - Terrible. 11 out of 144 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
great stay. had fun. food was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall is beautiful. Did not appreciate that even though I payed for all inclusive they are constantly trying to upgrade and sell non package items.
Stayed 3 nights in May 2025

10/10 Excellent

Radcliffe

Stayed 1 night in Mar 2025

10/10 Excellent

Madison Sturgeon

Liked: Cleanliness, staff & service, property conditions & facilities
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Stayed 5 nights in Mar 2025

8/10 Good

jannaiah chowdary

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful location Courteous staff
Stayed 2 nights in Mar 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the food was not five star and it was difficult to get waiters to bring you lunch. the only lunch options were at pool and there were never waiters around
Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to celebrate my birthday and it was a blast. Everyone is very professional. Staff were beyond all expectation, especially Jesus and Fermin Thank you guys appreciate it
Stayed 2 nights in Dec 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we got was awesome. Just a beautiful place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Flordeluna

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Garza Blanca

We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

ALEX V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

kamel

Stayed 3 nights in Jul 2024

2/10 Terrible

David Paul

Stayed 7 nights in Jun 2024

4/10 Poor

Natalie, beverly hills

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is awful
Stayed 5 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service needs to improve
Stayed 5 nights in Jun 2024

10/10 Excellent

Angelo, Commerce City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing They just need a better beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Stayed 5 nights in Apr 2024

10/10 Excellent

Claudette

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Stayed 5 nights in Mar 2024