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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
VIP Access

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, pool loungers
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Room (Paradise) | View from room
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Paradise Suite | Premium bedding, down duvets, free minibar, in-room safe

Paradise Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Internal View

Premium bedding, down duvets, free minibar, in-room safe

Suite With Internal View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite With Internal View

Premium bedding, down duvets, free minibar, in-room safe

Suite With Internal View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Sea View

Premium bedding, down duvets, free minibar, in-room safe

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Internal View

View from property

Suite With Internal View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite With Internal View

Premium bedding, down duvets, free minibar, in-room safe

Suite With Internal View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Internal View

Premium bedding, down duvets, free minibar, in-room safe

Suite With Internal View

  • Sleeps 4
  • 2 Queen Beds

Suite With Internal View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite With Internal View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Spa
  • Parking included
4.3 out of 5, Excellent, (882)
The price is €296
for 1 room
includes taxes & fees
14 Jun - 15 Jun
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All's great beach location. During your stay, you're just a quick walk from Petempich Bay. You'll find features such as free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The Beach House, one of the property's 4 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the 3 hot tubs
  • Treat yourself to reflexology, detox wraps or hydrotherapy at the spa
  • Services include free babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the restaurant and the beach
  • 13 minutes by car from Puerto Morelos Town Square and 14 minutes from Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

The Beach House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House – This restaurant is located on the beach. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Frank & Lola's – This restaurant only serves dinner. Open daily.
Latino – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 5 O'Clock Somewhere Bar
  • Frank & Lola's
  • Latino
  • Rita's Taco House
  • The Beach House

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property - March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 706 out of 1117 reviews
Rating 8 - Good. 207 out of 1117 reviews
Rating 6 - Okay. 113 out of 1117 reviews
Rating 4 - Poor. 41 out of 1117 reviews
Rating 2 - Terrible. 50 out of 1117 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, Great meadows

Stayed 5 nights in Feb 2025

8/10 Good

Farnoosh Javadi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the vibe of Margarita Ville. Staff were so friendly and welcoming, providing the best service.They all seemed to like their job.There were also many activities you could attend each day like paddle boarding, painting classes, chocolate tasting, dinners at the beach, etc. Food had a good variety but the quality was on the medium side rather than excellent. But I will go back for sure and recommend to others as I am not a foodie. Lol
Stayed 6 nights in Feb 2025

10/10 Excellent

Aaron

Travelled with partner
Outstanding stay all around
Stayed 7 nights in Feb 2025

8/10 Good

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
In Brief: it did not live up to 5 star expectations but overall good value. I’d like to provide a more comprehensive set of ratings in my review so please see below for Food/Restaurants, Room/Amenities, Service, Entertainment, Overall Thoughts. Food/Restaurants: 3/5 TAKEAWAY: if you don’t care about food you will probably be ok with many of the options. Not for foodies. Room/Amenities: 5/5 TAKEAWAY: The rooms are great and you can’t go wrong with a ground floor room but keep in mind what you want to prioritize- cool room? Swim up. Access? Garden Suite. Service: 2/5 TAKEAWAY: there are lots of gaps in service to be considered 5 star, more like a 4 star at best. Entertainment: 4/5 TAKEAWAY: understanding that it’s Margaritaville the rock makes sense but we wish there was more cultural music and it doesn’t need to be so loud as this is the more family friendly resort vs the adults only one. Overall: 3.5/5 I wish I could give this resort a higher rating but there were enough gaps that I feel it has a lot of room to improve. That being said it was a great value for the money and there were standout moments. It was an overall enjoyable time and we made a lot of great memories. The standouts were The Compass Bar, Joes Merchant, Latino and the overall environment. The backdrop made it possible for us to enjoy ourselves and we learned where to go and when to get the most out of our experience (which bars, which restaurants etc).
Stayed 7 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice clean hotel. Good dining options, wish there was a steakhouse, however you can order a steak at two of the restaurants. More activities could be planned. Would highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a quiet stay. Relaxing and great staff.
Stayed 7 nights in Feb 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, staff was excellent. Property was continuously being cleaned. Nothing at all around the area in walking distance. Limited activities on site. The food was average but good. Best thing about the stay was the people staying at the resort. It was small enough that you were able to see the same people and get to know them during your stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2025

8/10 Good

Robert E and Leah L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to the resort on another occasion! Things have changed and not necessarily for the good! Menus have changed and the food is just OK. Also, the point system has changed and the lack of choices is disappointing!
Stayed 6 nights in Feb 2025

10/10 Excellent

Alessandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is small quiet resort. The room we had was absolutely terrific - large and extremely comfortable. There is a breakfast buffet, all other meals are restaurant style - it works. Lots of loungers. The beach is good - shallow for non-swimmers. Snorkeling is poor. Apparently, weekly beach meals/barbecue. The staff are friendly and helpful. As with most resorts, there is constant "music" playing throughout the property.
Stayed 10 nights in Feb 2025

8/10 Good

Machelle L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice, not too crowded and clean but the food was very disappointing. Everything was very bland.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 5 nights in Feb 2025

10/10 Excellent

Kalyani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Had a wonderful time here with my hubby.
Stayed 6 nights in Feb 2025

10/10 Excellent

Thorleif Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and welcoming staff. Just a very enjoyable stay with good noighttime entertainment.
Stayed 8 nights in Feb 2025

8/10 Good

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Small enough to meet new people every day.
Stayed 4 nights in Feb 2025

10/10 Excellent

maritta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the size of this property. The location was not ideal with limited beach to walk and run. The properties on either side were run down, and they had bull dozers constantly clearing sea weed from the beach all day long. It was annoying to hear the noise and breathe in the diesel. The food was ok, but not 4 star, and the "upscale" restaurants on the property left more to be desired. The best part about the resort was the staff and activities. I enjoyed yoga and pilates with Landy most mornings, and they have a great blended health bar with smoothies that Angie made us every morning. They did make an effort at giving healthy options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherman, Colusa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff (all around) It not to big (a lot of people) the food and entertainment. The room and swimming pool and Bar tender. People were all pleasant to be around.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The spa is beautiful, very professional, the beach special dinners are delicious and a great treat, Rita's Taco house has a great assortment of tacos and beverages and the staff are wonderful...nothing is too much trouble. The beach is beautiful and clean.
Stayed 7 nights in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Every light fixture was covered in dust. The whole place needs a deep clean. The food was awful. All three of us got sick on different nights, including our poor 12 year old daughter. Bartenders ignored us. Limited dining options. All round, terrible experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Samantha, McDonald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at a Margaritaville property and were very excited. The resort itself was adorable and perfectly sized. The pools I wish were a bit bigger only because when they got crowded (especially with the groups with kids) it felt like you were on top of others. The 5o'clock somewhere pool is where the foam party was and it was VERY cloudy the rest of our visit after. SOS pool/bar was our favorite to hang out. It saw sun all day. Plenty of chairs at the pools and beach when we were there, did not have to wake up early to secure a seat. With there only being 3 places to get dinner, you expect the menu to be full, yet every place was always out of multiple things making your choices smaller. Rita's is by far the best food, we wish it was open for dinner as well. Room service menu was very small and not that great which is always disappointing. The room was amazingly huge and peaceful. We did experience a sulfur smell for 2 days during our trip when showering and outside on the patio, and talking to other guest it sounds like this is an on going issues with the rooms on that side of the resort. Check in and Check out was quick and easy. Beverage selection is one of the better we've seen from other resorts. We have stayed at Karisma owned resorts before and had very high expectations for this one as well and we were sadly let down.
Stayed 7 nights in Jan 2025

8/10 Good

Stephen Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the resort was was smaller/less crowded, and the swim-up room was awesome!. Staff was very helpful and kind. Beds were a little hard on the back and the food was just okay.
Stayed 7 nights in Feb 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet resort but we really enjoyed our stay. Staff is attentive to every need. The resort is beautiful. Quiet is what we wanted and needed, so it was perfect!
Stayed 6 nights in Feb 2025