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DoubleTree by Hilton Caracol Canela

4.0 star property

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Photo gallery for DoubleTree by Hilton Caracol Canela

Front of property
Reception
LED TV
LED TV
LED TV

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Rua José Pedro Piva, 277, Canela, RS, 95680-000
  • Place, Steam World
    ‪12 min walk‬
  • Place, Parque Terra Magica Florybal
    ‪2 min drive‬
  • Place, Cathedral of Our Lady of Lourdes
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, City View

In-room safe, free WiFi, bed sheets

Standard Double Room, City View

9.8 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, City View

View from room

Standard Twin Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, City View

In-room safe, free WiFi, bed sheets

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

View from room

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Exclusive Double Room, City View

In-room safe, free WiFi, bed sheets

Exclusive Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, City View

In-room safe, free WiFi, bed sheets

Luxury Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, City View

In-room safe, free WiFi, bed sheets

Presidential Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, City View

In-room safe, free WiFi, bed sheets

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Caracol Canela

Hotel in Canela with free breakfast and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 24-hour room service, concierge services and laundry facilities.
DoubleTree by Hilton Caracol Canela offers 105 air-conditioned accommodations with espresso makers and a safe. LED televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Canela hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Caracol Canela, you're just a quick walk from Canela Automobile Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Gramado Central Avenue and 7 minutes from Gramado Covered Street
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. DoubleTree by Hilton Caracol Canela also features a 24-hour fitness centre, a garden, and concierge services. Parking is available for a fee.

This 4-star Canela hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
DoubleTree by Hilton Caracol Canela has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number 45.734.841/0001-60
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

DoubleTree by Hilton Caracol Canela Hotel
DoubleTree by Hilton Caracol Canela Canela
DoubleTree by Hilton Caracol Canela Hotel Canela

DoubleTree by Hilton Caracol Canela Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 110 out of 114 reviews
Rating 8 - Good. 2 out of 114 reviews
Rating 6 - Okay. 2 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
A Limpeza do quarto, banheiro são ruins e a arrumação da cama é péssima !!!
Stayed 3 nights in Oct 2025

10/10 Excellent

marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super novo, tudo funcionando muito bem com excelente atendimento
Stayed 2 nights in Oct 2025

10/10 Excellent

fabiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização para quem está de carro, com boas instalações, excelente roupa de cama/banho e atendimento impecável. Padrão Hilton...voltarei.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

A estadia foi maravilhosa, o hotel é perfeito!!! Padrão da rede é sensacional, conforto, limpeza, chuveiro maravilhoso. Padrao hotel 5 estrelas. Hilton nunca decepciona!
Stayed 4 nights in Sep 2025

10/10 Excellent

Matheus A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma das melhores opções atualmente na região!

Hotel novo, moderno, staff muito atenciosos e prestativos, quartos amplos, café da manhã excelente e ótima localização!
Stayed 1 night in Sep 2025

10/10 Excellent

Thaysa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, bonito. Muito limpo, atendimento maravilhoso e o melhor café da manhã de Canela! Adorei
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcelo Koiti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente opção em Canela e Gramado ! Hotel novo é super confortável ! Café da manhã gourmet ! Recepção com atendimento impecável ! Quartos super confortáveis
Stayed 6 nights in Jul 2025

10/10 Excellent

hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Édimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Muito bom! Faltando só a piscina ficar pronta.
Stayed 1 night in Aug 2025

10/10 Excellent

Kleber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo ! Quarto espaçoso, limpo e silencioso.
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

MARLI CRISTINA

Stayed 1 night in Aug 2025

10/10 Excellent

Enedina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, café da manhã excelente e equipe muito simpática. Localização muito boa e prática para quem quer estar perto do centro de Canela.
Stayed 1 night in Aug 2025

10/10 Excellent

MAURICIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento de toda equipe, desde a chegada até ao check-out. Ótimo café da manhã, completo com diversas opções de salgados e doces. Simpatia de toda equipe, hotel novo e moderno.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

DANIEL H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimento

Tudo maravilhoso, só um detalhe que eu gostaria de observar para ver se tem com melhorar seria a luz no ar condicionado eu não consegui apagar, e é uma luz bem forte, por se tratar de um aparelho novo, mas não achei a função no controle. Não consegui usar(no caso ele esquenta também) pois o quarto ficou muito claro. Mas o restante foi tudo maravilhoso, os colaboradores são muito simpáticos e atenciosos, além do bônus do Cookie de brinde.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard

Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel incrível

Um hotel incrível, super novo atendimento dos colaboradores excelente, café da manhã excelente, quarto super confortável.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service
Hotel excelente, novo, limpo, quarto confortável , café da manhã delicioso e ótimo atendimento!!! Adoramos, com certeza voltaremos.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Fabio

Stayed 5 nights in Jul 2025

10/10 Excellent

Vinícius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novinho, muito bom.

Hotel novo (inaugurado em maio/2025), tudo ótimo. Únicos detalhes: não tem bom isolamento acústico pra rua (ouve-se cachorros latindo) ou pros quartos (ouve-se chuveiros); travesseiros altos.
Stayed 1 night in Jul 2025