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Aparthotel

Windtower Lodge and Suites

3.0 star property

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Photo gallery for Windtower Lodge and Suites

Front of property
Lobby
Coffee service
Traditional Suite, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV, pay films
Traditional Suite, 2 Single Beds | Pillow-top beds, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
160 Kananaskis Way, Canmore, AB, T1W 3E2
  • Place, Yamnuska Mountain Adventures
    ‪6 min walk‬
  • Place, Canmore Nordic Centre Provincial Park
    ‪16 min walk‬
  • Place, Canmore Caverns
    ‪2 min drive‬

Room options

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About this property

Windtower Lodge and Suites

A restaurant, a 24-hour fitness centre and a microwave in a common area are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and limo/town car service are on-site. Each apartment boasts a heated floor and offers free WiFi and a pillowtop bed. For a bit of entertainment, a flat-screen TV comes with cable channels, and added amenities include a coffee/tea maker and free local calls. Change of towels is available on request.
Windtower Lodge and Suites offers 80 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Windtower Lodge and Suites, you're just a quick walk from Yamnuska Mountain Adventures. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This comfortable aparthotel has 80 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each apartment.
  • Each apartment offers a pillowtop bed, a flat-screen TV and a coffee maker
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Canmore Nordic Centre Provincial Park and a few minutes from Canmore Caverns
There's a restaurant on site. Public spaces have free WiFi. Meeting rooms and limo/town car service are available. A 24-hour fitness centre, a vending machine, and ski storage are also featured at Windtower Lodge and Suites. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Canmore aparthotel.

Windtower Lodge and Suites has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windtower
Windtower Canmore
Windtower Lodge
Windtower Lodge Canmore
Windtower Hotel Canmore
Windtower Lodge & Suites Canmore, Alberta
Windtower Lodge And Suites
Windtower Lodge Suites
Windtower And Suites Canmore
Windtower Lodge and Suites Canmore
Windtower Lodge and Suites Aparthotel
Windtower Lodge and Suites Aparthotel Canmore

Windtower Lodge and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 167 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 260 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Craig

Disliked: Staff & service

Too hot to sleep.

The thermostat did not work, making the room too hot to sleep despite opening the windows.Several attempts to contact the hotel went unanswered.Left after one night of two night stay as I was feeling ill due to lack of sleep.Getting to room was an obstacle course due to mattresses in hallway from renovations.Hallways were filthy due to renovations.The room itself was fairly clean though. Can not recommend due to lack of management feedback or concern.
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
When we arrived, Expedia hadn’t booked us into the hotel. So we had no reservations the hotel, even though I had a reservation number. Plus there wasn’t anyone at the front desk, had to call to get service! The girl that cam to help me was wonderful! It took her about a half hour to get us checked in by calling Expedia! Expedia still didn’t help her with our booking! This was more of a Expedia issue! Hotel was very run down from my last stay about 6 years ago! Would book this hotel ever again! Not sure I’ll us Expedia again either!
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
The suites are smaller but are perfect for 2 to 4 ppl. Underground parking was easy access in and out. No bbq or chairs on our patio & there was some construction but no bother to stay. Pillows are hard, beds are good & had all amenities we needed.
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 3 day stay

We stayed in a room with kitchen and private bedroom. It was clean and spacious. Very private, with a balcony and amazing views. I will be coming here again for sure.
Stayed 3 nights in Mar 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Booked and paid for a suite. Then an hour before we were going to leave for Canmore I got a phone call and was told they were sold out and that we were going to be switched to a standard Queen room. After saying that was not ok and waiting for another hour we ended up with the room we booked. Gong show. Showed up and nobody was at the office. Finally found someone and after getting our room keys they didn’t work.
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel was very clean, quiet, with a comfortable bed. Staff was friendly and was easy to get settled. Room was much smaller than I expected with no secondary seating. Photos definitely made it seem larger. While I had a great stay the price point for such a small room can be steep
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort

Affordable and spacious.

Stay was good, unit was a little older but clean and comfortable. We were expecting two twin beds and a queen in a two bedroom but there was two queens one in each bedroom and a pullout couch. So it was fine and supported our family needs but there were no extra blankets for the pullout couch. Luckily we had an extra blanket with us. We would stay there again.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Location was good. Pullout coach was dirty with clothing and food left behind when you pulled it out the mattress was stained - gross!
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the bed as it was to soft and we both sunk to the middle. Other than that everything was good .
Stayed 2 nights in Jan 2021
Verified

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Nice property, our bed was way to soft and had a terrible sleep
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The condo was nice and was a great value for Canmore. The only thing negative thing I have to say is the bed in the condo we stayed in was horrible.
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service

Perfect location for Banff and Kananaskis visits

The suite we stayed in is perfect for family, the kitchen is a good size. We requested for queen bed in the room but there was no available, joining the two twin bed is not the best idea. There was a little view on the first floor as they are still working on the renovation of the other rooms. I like that there was laundry ensuite, my kids mess up their snow pants when we went skii at kananaskis. Its a good location to stay if you want to explore banff and kananaskis in two daysso you dont have to go from one hotel to the next. reasonable and good size for family. We enjoyed our family break in this hotel.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Average with paid parking

The room was small,nice and clean. The door would not open easily , sometimes one needs to try 10+ times. Definitely an issue with those cards that were all laying over the receptionists desk . 2 people ahead of me were offered free parking while I was asked to pay for it. Difficult to find parking in the area. The building is shared with residents who live there permanently.
Stayed 1 night in Sep 2020
Verified

4/10 Poor

Allan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great property. Signs in room say wait 6 hours for floor heat, not working. Electric fireplace worked, but had to turn off and on manually throughout stay, freeze or sweat if you don’t. Generally they don’t care. Exit signs dangling by a wire. No coffee in rooms,they had tea and decaf, how hard to go get coffe at grocery store. Too bad, great property poor management.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent although some areas of the property are a little outdated. Everything is clean and tidy, and for the price point it'd be hard to do better!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay. The room was pretty warm, even though it was October in Canada, but they had a fan and we opened the window for the night. We will definitely stay again.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Nice Room, bad bed

The room was nice and cozy but the king size bed was sagging badly and was propped up by a 2x4 leg. Other than that it was a great stay
Stayed 1 night in Sep 2020
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service

Quality under renovation

The room was equipped with all modern equipment, however the thermostats did not control the temperature so it was 25° regardless of what we set. The renovations seemed so rushed Dents on the window sills from installation, a paint stain on the floor. Just cosmetic errors. The booking site does not list dog friendly, and the hotel webpage is out of date. Not all the additional stuff like the hot tubs or resturaunt are open. Would recommend calling to confirm what room you would be set up in as we had Hi way 1 outside our window droneing throughout the night as we had to leave our windows open all night.
Stayed 3 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place to rest my head before a 4am wake-up call, so didn't want to spend a fortune. The Windtower fit that bill nicely. There was some noise transfer, the room was just ok, and the bed wasn't all that comfortable - but you get what you pay for.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and ideal for a night’s stay. Room was small but had everything I needed. The guests upstairs were very loud and unfortunately there was no staff at front desk to bring this up with. Overall, I liked the property.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service
Very nice, clean and quiet. Loved the deck. Underground parking was bonus.
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

Larissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediocre at best.

Hotels.com said check in time was 3:00. We arrived at 3:45 and were told our room was not ready. We stood and waited for 30minutes for our room to be cleaned. Once the room was ready it was clear cleaning had been rushed (holes in bedding, missing glasses and cups etc). Many other places in town better than Wind Tower for the same price.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and cozy. Unfortunately, there was no hot water in the morning.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice for the price. It is conveniently located within walking distance of town center. Only drawback we had was the lack of air conditioning. Not normally a problem for Canmore but we were visiting during a hot spell. Still, the room temperature remained comfortable.
Stayed 2 nights in Aug 2020
Verified

6/10 Okay

MsMtnMe

Disliked: Staff & service, amenities, property conditions & facilities
Stayed during very hot weather and it was miserably uncomfortable. They gave fans but was still uncomfortably too hot for good sleep. Front desk staff were not very friendly but maybe they were also hot and uncomfortable. Have stayed at other condo hotels and they were better appointed. Room size was good and liked the location though.
Stayed 2 nights in Aug 2020

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