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Holiday Inn Express Canterbury by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Exterior
In-room safe, desk, free WiFi, bed sheets
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Place, Westgate Gardens
    ‪5 min drive‬
  • Place, University of Kent
    ‪6 min drive‬
  • Place, Canterbury Cathedral
    ‪7 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, free WiFi, bed sheets

Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Upper Floor, Free Hot Breakfast)

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed (Upper Floor, Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ground Floor (Free Hot Breakfast)

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Ground Floor (Free Hot Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Canterbury by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and concierge services.
Holiday Inn Express Canterbury by IHG offers 89 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canterbury by IHG. During your stay, you'll be close to Canterbury Cathedral. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from Canterbury Cathedral and 14 minutes from Whitstable Harbour
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express Canterbury by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Canterbury hotel.

Guests are served a free buffet breakfast daily.
Great Room – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 3 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation (varies based on length of stay), plus a deposit of GBP 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 3 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canterbury Holiday Inn Express

Holiday Inn Express Canterbury

Holiday Inn Express Hotel Canterbury

Canterbury Holiday Inn

Holiday Inn Canterbury

Holiday Inn Express Canterbury Hotel Upper Harbledown

Holiday Inn Express Canterbury Upper Harbledown

Holiday Inn Express Canterbury Hotel

Express Canterbury By Ihg

Holiday Inn Express Canterbury

Holiday Inn Express Canterbury by IHG Hotel

Holiday Inn Express Canterbury an IHG Hotel

Holiday Inn Express Canterbury by IHG Canterbury

Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jack

Helpful, friendly staff, very clean and breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

DEEPAK

Hotel is neat, clean, quite, friendly staff, great breakfast, great amenities.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very attentive staff. Breakfast was well cooked and plentiful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Very convenient hotel near Kent university. We have stayed here twice now and nice breakfast and evening meal. Friendly, professional service.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All really good would stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff, as always, excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kirsty

Liked: Staff & service, amenities
Welcoming staff, friendly, room clean. Great value for money.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, property conditions & facilities
We had a pleasant stay at this hotel. Very good value for money and an excellent place to stay if you’re catching the ferry from Dover. The breakfast was amazing and included in the price. Staff were very friendly and helpful. I will definitely be staying here again in the future.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Serosh

Liked: Cleanliness, staff & service, amenities
Good location if your catching ferry from dover
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities
Good room. Good price
Stayed 1 night in Dec 2025
Verified

8/10 Good

Man Yee

Liked: Cleanliness, amenities, property conditions & facilities
Staff are nice, room is tidy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ameet

Liked: Cleanliness, amenities, property conditions & facilities
Staff are an asset to the organisation. Really friendly. Clean rooms. Great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, amenities
The one thing that stood out to me most of all was the staff!! Wow!! For this alone I would come back and travel 2 hours from home just to visit the staff again! What wonderful care and attention the man and the young lady at the front desk took! Thank you for a wonderful stay! Food is 5* minimal but just what you need and always being refreshed and topped up!. Rooms are basic but clean and tidy!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mpolokeng

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel qss very friendly, helpful beyond the call of duty and made us feel safe and taken care of as first-time visitors to Canterbury.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

OLAPOSI

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were caring, pay good attention to your needs, approachable and professional.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean and comy bed. definitely would stay again Friendly helpful staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

Danister

Liked: Cleanliness, staff & service, property conditions & facilities
Staff hospitality and the tranquil environment.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

HAYLEY

Liked: Cleanliness, amenities
The staff were really friendly and welcoming. Was a little disappointed to be charged for parking, this seemed a little unnecessary given the location and felt like just a way to extract more money from guests. Given the location almost all guests would have to have driven so it would be clearer to include the full costs in one hotel price than have hidden costs as soon as you arrive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good food, and great staff
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Romina

Liked: Cleanliness, property conditions & facilities
Staff were fine. Room was clean.was a pervading smell but it seemed to disapate. Breakfast was good staff very attentive.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hilary

Liked: Amenities
Clean room comfortable bed and good breakfast with plenty of choice. The staff were all welcoming and helpful. Would thoroughly recommend this hotel and look forward to staying again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The room was very clean. I have mobility issues and they gave me a room with one level and a shower seat. Which was great for me. The staff are always willing to help and are very courteous in all they do and will accommodate if possible anything you require. Thank you for a lovely stay and we will stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Great service. Breakfast is amazing
Stayed 1 night in Sep 2025