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Clouds Estate

5.0 star property

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Photo gallery for Clouds Estate

2 outdoor pools, pool loungers
1 bedroom, premium bedding, pillow-top beds, minibar
Breakfast, lunch, dinner served; pool views
Property amenity
Villa, 2 Bedrooms, Mountain View | 1 bedroom, premium bedding, pillow-top beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Helshoogte Road, Stellenbosch, Western Cape, 7560
  • Place, Delaire Graff Estate
    ‪2 min walk‬
  • Place, Alluvia Boutique Winery
    ‪8 min walk‬
  • Place, Zorgvliet Estate
    ‪18 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room

  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Mountain View

Deluxe Villa, 1 Bedroom, Mountain View | 1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Villa, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room

9.6 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Mountain View

Villa, 2 Bedrooms, Mountain View | Living area | 40-inch flat-screen TV with satellite channels, TV, Netflix

Villa, 2 Bedrooms, Mountain View

  • Mountain view
  • 77 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Pool suite

1 bedroom, premium bedding, pillow-top beds, minibar

Pool suite

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Garden Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Vineyard Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Vineyard Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Clouds Estate

Along with an attached winery, this hotel has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include a restaurant, a bar/lounge and coffee/tea in a common area.
Clouds Estate offers 13 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body treatments and manicures and pedicures. The spa is open daily.
During your stay at Clouds Estate, you're just a quick walk from Alluvia Boutique Winery. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Enjoy garden views while dining at Clouds restaurant
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials or body treatments at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Delaire Graff Estate and 9 minutes on foot from Alluvia Boutique Winery
  • Airport shuttle service available for a fee
A winery is on site. Clouds Estate offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Clouds Estate. An airport shuttle during limited hours is available for a fee.

Smoking is allowed in designated areas at this 5-star Stellenbosch hotel.

Clouds restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 11 PM

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Clouds restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Vineyard
  • Wine tasting room
  • Winery

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hand-held showerhead
  • Hardwood flooring in room
  • In-room roll-in shower
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.
  • Rollaway/extra beds are available for ZAR 950.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1300 per room (one-way)
  • Rollaway bed fee: ZAR 950.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Clouds Estate offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Clouds Estate
Clouds Estate Apartment Stellenbosch
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch
Clouds Estate Hotel
Clouds Estate Hotel
Clouds Estate Stellenbosch
Clouds Estate Hotel Stellenbosch

Clouds Estate Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 237 out of 284 reviews
Rating 8 - Good. 34 out of 284 reviews
Rating 6 - Okay. 8 out of 284 reviews
Rating 4 - Poor. 4 out of 284 reviews
Rating 2 - Terrible. 1 out of 284 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Sally, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clouds Estate was simply breathtakingly beautiful experience. Fabulous, luxury accommodation set within the vineyards of Stellenbosch. Dinner in the evening was excellent and a lovely selection of hot and cold breakfast choices each morning. The pool area was clean and welcoming with stunning views making this a very relaxing few days. Staff were very welcoming and extremely helpful. A fabulous venue to celebrate a special Birthday. We received a recommendation for dinner at Graff estate next door and we were driven and collected by concierge at Clouds by golf buggy. We hope to return soon. Thanks for a wonderful stay, one I shall never forget. A huge thanks to Sharon for being so helpful and informative about the area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
We stayed in a deluxe villa on the estate. Communication prior to arrival was excellent and it was easy to book a reasonably priced transfer from the airport. They kindly allowed us a complimentary (very) early check in and that was fantastic after a long flight. The room was very spacious with a stunning view from the patio. It was quiet and peaceful. There was a working kitchen with a coffee machine and tea and coffee and complimentary wine, beer and snacks. The amenities were very comprehensive. The bed was large and comfortable with good air conditioning. Breakfast was fantastic with lots of cut fruit, yoghurts, meats, cheeses, smoked salmon and pastries plus a cooked to order hot choice (including eggs royale!). My husband is very fussy about his coffee but said the coffee he was served was perfect. We had lunch and dinner there and although there was limited choice, all the meals were very tasty and the portions large. We had a private wine tasting of five of the Estate’s wines which we really enjoyed. Service was extremely friendly and efficient. We had a fabulous stay and would highly recommend a stay here if in stellenbosch.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are repeat guest and Clouds never disappoints. The service, view and tranquility is amazing. Looking forward to our next trip
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Werner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional view, great landscaping, modern and clean room, friendly staff. We had a wonderful stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
It is a Beautiful property with stunning views
Stayed 2 nights in Aug 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from the hotel, excellent wine list and restaurant. Room was gorgeous and the staff could not do enough for us. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful views

Excellent accommodation with wonderful views
Stayed 1 night in Jun 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best view in stellenbosch

The best view in Cape Town! The grounds are incredible with a view across stellenbosch. Amazing modern decor with five star service and food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and staff

A fantastic hotel in a perfect location. Staff were exceptional. Facilities excellent. Would definitely stay again.
Stayed 8 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel, modern Lodge rooms and bath

Stayed 2 nights in May 2025

10/10 Excellent

Samanatha

Stayed 2 nights in May 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clouds is a beautiful property. The staff, Unica and Murica were fantastic. They were patient and most helpful. The breakfast and dinner meals were very delicious. Transportation with Winston was easy and the cost was very practical. I'm very excited to visit Clouds Estate again in the very near future.
Stayed 2 nights in Apr 2025

6/10 Okay

melanie

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Stayed 1 night in Feb 2025

10/10 Excellent

Adele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is luxury personified. Stunning views, wonderful rooms with the option to stay in bespoke accommodation. Such as a private pool or hot tub options. There is simply no better view on the Helshgoote Pass. Staff were extremely helpful with nice touches to enhance guests stay throughout. This is a high end luxury hotel with a relaxed atmosphere we will definitely be returning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond in helping celebrate my partner's birthday.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in beautiful location
Stayed 2 nights in Jan 2025

8/10 Good

david

Liked: Cleanliness, property conditions & facilities, room comfort

Clouded view this time

A lovely hotel, friendly comfortable and with a lot of nice art work inside and around. We have stayed here before, so knew what to expect. Things were not so good this time in the restaurant though. The dinner menu was very limited, with only four mains. The spaghetti of the day was the same every day, so was the fish of the day on an inedible veg base. There was another pasta, a lasagne with egg plant which was bland the . Staying for four days we had to go out to get a decent meal. Breakfast was great as usual. Our other complaint was when coming back at 8pm having been out, there was no one at the gate to let us into the drive. We spent 15 minutes flashing the car lights, hooting the horn. To no avail. The gate call buttons were not working, and my wife had to squeeze through the gate and walk 10 minutes uphill in the dark to get someone to open the gates. We got no apology!
Stayed 4 nights in Jan 2025

4/10 Poor

Arlene, Edinburgh

Travelled with family
Liked: Amenities
Very disappointed. Rooms not as in the picture. This is not high end. We booked the new suite which had pictures of vineyard views and we got dark room facing trees. The room was not great - hair on floor, dirty work tops, broken security gate, blocked shower, dark bed sheets (hate that as you can’t be sure clean and not typical in 5 star). The room is new and furnished to a good standard but the wider hotel is really more 3 star and very basic. Staff lovely and super helpful, but the manager had a real attitude, doesn’t want to hear anything negative, didn’t come back as she said she would on our issues and only interested in her margin. We booked for 4 days and left after 2. Very disappointing and wouldn’t recommend if you are looking for a 5 start experience. There are far better hotels for the same money in the area.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven - we will be back

Fabulous. excellent service. amazing rooms and pool
Stayed 2 nights in Dec 2024