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Hotel El Arroyo

3.0 star property

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Photo gallery for Hotel El Arroyo

Terrace/patio
Exterior
Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, individually furnished
Dining
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Avenida Lecuna, de Reducto a Miracielos, Caracas, CAPITAL REGION, 1014
  • Place, Caracas Square
    ‪3 min walk‬
  • Place, Caracas Cathedral
    ‪12 min walk‬
  • Place, Libertador Simon Bolivar House
    ‪13 min walk‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪26 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Comfort Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Premier Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Executive Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Deluxe Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Triple Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Elite Room

Elite Room | Premium bedding, down duvets, memory-foam beds, individually furnished

Elite Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Grand Galaxie
Caracas
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 17 reviews
The price is €41
includes taxes & fees
17 May - 18 May
Hotel Grand Galaxie

About this property

Hotel El Arroyo

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel El Arroyo offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottles of water. Each accommodation is individually furnished. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

During your stay at Hotel El Arroyo, you're just a quick walk from Basilica of Santa Teresa. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a terrace
  • Steps from Basilica of Santa Teresa and 5 minutes on foot from Caracas Square
  • Cats and dogs welcome free of charge
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Caracas hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hotel El Arroyo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 22 for adults and USD 20 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 22 for adults and USD 20 to 22 for children
  • Pet deposit: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel El Arroyo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

7.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2025

8/10 Good

Ruth

Liked: Staff & service
Stayed 2 nights in Nov 2025

8/10 Good

Fernando

Liked: Cleanliness, room comfort
Sold, value hotel. The parking is quite narrow but manageable
Stayed 1 night in Jul 2025

8/10 Good

NÓRA NEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo mesmo fora do horário convencional; Café da manhã bom e versátil; Equipe excelente; Boa localização Não gostei: Não conseguimos água quentinha p/banho
Stayed 9 nights in Sep 2025

2/10 Terrible

Waseem, Port of Spain

Business traveller
Disliked: Property conditions & facilities
The rooms are very dated, blankets are like window curtains, the wifi tv connection is very slow, aside from traffic outside, the noise level inside the hotel is very loud, kids running and shouting loud at late hours in the night. They charged me an additional 10usd for a bathroom towel because the one I had got damaged and I threw it out.
Stayed 2 nights in Jul 2025

6/10 Okay

John, Ottawa

Travelled with family, Business traveller
Close to SAIME. Nice panadería. Safe parking. Loud (near busy street) though.
Stayed 1 night in Jul 2025

8/10 Good

Janio, Prague

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but comfortable and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Keila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!! Excepcional
Stayed 2 nights in Jun 2025

10/10 Excellent

anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goo
Stayed 1 night in Mar 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencion
Stayed 3 nights in Oct 2025

4/10 Poor

Miguel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Desagradable

Stayed 2 nights in Aug 2025