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Gateway Hotel

3.0 star property

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Photo gallery for Gateway Hotel

Sun deck
Desk, iron/ironing board, free WiFi, bed sheets
Shower, free toiletries, hair dryer, towels
Breakfast area
Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
42 Chepstow road, Newport, Wales, NP19 8EB
  • Place, Rodney Parade
    ‪5 min walk‬
  • Place, Friars Walk Newport
    ‪14 min walk‬
  • Place, Newport Cathedral
    ‪6 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪59 min drive‬

Room options

View all photos for Single Room

Shower, free toiletries, hair dryer, towels

Single Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Gateway Hotel

Laundry facilities, free self-parking and free Wi-Fi in public areas are available at this smoke-free hotel.
Gateway Hotel offers 15 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Newport hotel provides complimentary wired and wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Gateway Hotel. During your stay, you're just a quick walk from Rodney Parade. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include luggage storage
  • Within a 15-minute walk of Rodney Parade and Riverfront Theatre and Arts Centre
Gateway Hotel offers its guests laundry facilities. Public spaces have free WiFi and wired Internet. Free self parking is available.

This 3-star Newport hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:30 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
The front desk at this property is open daily from 3:00 PM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gateway Hotel Newport

Gateway Newport

Gateway Hotel Hotel

Gateway Hotel Newport

Gateway Hotel Hotel Newport

Gateway Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 226 reviews
Rating 8 - Good. 76 out of 226 reviews
Rating 6 - Okay. 44 out of 226 reviews
Rating 4 - Poor. 19 out of 226 reviews
Rating 2 - Terrible. 21 out of 226 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

harpreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception
Stayed 2 nights in Aug 2025

6/10 Okay

Melanie

Travelled with family
The rooms were ok, but have obviously been refurbished with small items not finished nicely. Room was facing the street and the blinds on the window did not not block out the light and there were no curtains.. it was quite noisy. Bathroom was nice but shower didn't get hot all weekend. The lady who tended to us for breakfast was lovely and friendly and our breakfast was fantastic. It must be noted this hotel is Halaal which was not stated, not a problem but some guests were upset at the offerings. Staffing was minimal, and reception very rarely manned in case of problems or queries.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value. Nice room for a budget for price. Road a little noisy but it’s in the city.
Stayed 1 night in Nov 2025

6/10 Okay

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
The room needs curtains as the security lights shine through the blinds all night.Also the heating cannit switch off so its very hot and the road is too noisy to have the window open. Otherwise very good value
Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Business traveller
As shocking
Stayed 1 night in Nov 2025

10/10 Excellent

harpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure and cheap and welcoming
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central location in Newport, the room was clean and spacious (room 15 I had stayed in) Parking was ok
Stayed 2 nights in Oct 2025

2/10 Terrible

Katie

Stayed 2 nights in Oct 2025

10/10 Excellent

harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good stay

The hotel is being refurbished but overall good value for money, breakfast was good too though no bacon available 😋
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
On site parking for 8 or 9 cars. Check in disappointing, after driving nearly 5 hours it would have been nice to sit and relax for the 25 m8nutes before check in, which is 3 o'clock. We were greeted by a locked door and a sign saying "Check in 3 o'clock." We were allocated a room in the seperate annexe, not so good, obviously, for breakfast or if reception was required, if it is raining. On check in the staff were polite and informative. The decor, in general, was excellent, modern and funcional. It seems everywhere has had a recent revamp/upgrade. The room was roomy and, also, in "as new" condition. The ensuite shower room was very well laid out with an excellent shower. Hot water was "a plenty" and very quick to reach temperature. One oversight, in our opinions, was the lack of heavy curtains. The blinds in the bedroom are not ideal for security or light ingress. Tea and coffee facilities provided, but, no milk ?? Too inconvenient, in the rain, to walk to reception just for that. The bed was comfortable, however, the sheet and quilt combination was not to our liking. Breakfast, a small time window, was available 7-8.30, not ideal except for business/working people. No sausage or bacon ?? Turkey rashers ?? I know why, but, you can't really call it a "full English." Unacceptable. "When in Rome." etc. Aisha, the lady serving/cooking our breakfast, was very friendly, efficient and attentive. Checkout was another "unmanned affair" being instructed to leave our key on the table.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

Nice clean and comfortable place, good breakfast too. All staff i met were friendly and helpful. The only issue i had was the external noise, it is on a very busy road and some windows didn't quite close fully. However I would definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Except for the fact that there were only blinds and no curtains on the windows. So when the sun can game up we were up also. Good breakfast and a nice pub right down the street. I would stay again but would ask for a room with curtains
Stayed 2 nights in Aug 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Shower was held by zip ties, stains on the bedding but other than that it was alright for one night. Front desk staff not too friendly, I guess it depends on who’s there
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive hotel and didn't expect it

Hey all What a suprise this booking turned out to be. I cancelled initially to see if I can get a cheaper hotel, but rebooked for same price(😌🙏thankfully) £80 but worth it. It's in an ideal location of Newport, motorway within a mile away. The two major Welsh cities aren't far off - even Bridgend that I visited prior to checking in, isn't far away. The best thing about the hotel is it is operated by a family of people who care and provide the best customer service - a Pakistani family, so Muslims who book with the breakfast only option, can be rest assured that it is 100% halal. The signing in is easy and Umar makes it very quick and hospitable. There's loads of parking. Rooms are clean and very elegantly designed. Breakfast is delicious the young woman and the the chef provide excellent food and theres great options for breakfast too - thank you so much to you both. I was really impressed with the pear tree at the back outdoors as your directed to your room and the our host allowed us to take some for ourselves - the pears taste really nice by the way 😋 Forgot to mention there's not much to see in the actual city of Newport but shouldn't put you off from booking the hotel as I mentioned the other cities nearby. I'll be back at the hotel when I visit the North of Wales when I'm back soon. Overall the Gateway hotel is a smooth one night or a weekend stay - Thanks so much to the host and his family. Will be coming again in the future.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Stayed 1 night in Aug 2025

10/10 Excellent

Phil, Totton, Southampton

Stayed 3 nights in May 2025

8/10 Good

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

carla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upgraded

A lot of money has been spent on the hotel so you can safely ignore older reviews about the poor state of the property and furnishings.However the unfinished electrics are a bit concerning and the hotel signage needs improving - very easy to miss it.
Stayed 1 night in Jul 2025

10/10 Excellent

YASH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property that appears to be in the middle of a refurbishment. Reception staff had gone out when I arrived so had to wait to gain access to the property. Room was comfortable with newly fitted carpets, however no air conditioning or fan available, this meant leaving the window open and noise pollution from outside resulted in a disturbed sleep. Large shower in the bathroom with plenty of hot water and good pressure. Breakfast was average and only served until 8:30am.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great trip, it was handy to Walk into Newport to catch the tea onto Cardiff for a concert. You can see a major reverb has been done on the property. Lovely and quiet.
Stayed 1 night in Jul 2025