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Ox Hotel Carlisle

3.0 star property

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Standard Double Room | Iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, towels
Exterior
Fitness facility
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, Eden Rock
    ‪7 min walk‬
  • Place, University of Cumbria
    ‪11 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.2 out of 10
Very good
(95 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About this property

Ox Hotel Carlisle

This hotel features a fitness centre, a bar/lounge and a 24-hour front desk. WiFi in public areas is free.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • On-site recreation includes a gym
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
Ox Hotel Carlisle offers its guests a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 583 reviews
Rating 8 - Good. 194 out of 583 reviews
Rating 6 - Okay. 113 out of 583 reviews
Rating 4 - Poor. 55 out of 583 reviews
Rating 2 - Terrible. 58 out of 583 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

tony

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic everywhere around accessible
Stayed 4 nights in Nov 2025

4/10 Poor

Afeefa

Disliked: Cleanliness, amenities, property conditions & facilities
I was not happy with their service
Stayed 1 night in Nov 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Nice clean warm room..clean bedding and towels ..plenty hot water for a deep bath..excellent price
Stayed 1 night in Nov 2025

4/10 Poor

paul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property in dire need of refurbishing. Some undesirable people hanging around. Not enough staff on duty
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All of it was good
Stayed 5 nights in Nov 2025

2/10 Terrible

Claire

Stayed 1 night in Nov 2025

10/10 Excellent

Nadeem

Stayed 5 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room wash clean,bathroom was really clean and smelt fresh Bed was like sleeping on a cloud,i had 2 great nights sleep Staff were really helpfull
Stayed 2 nights in Nov 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Car park potholes Fresh milk at breakfast instead of opening loads of small sachets for cereal
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Hotel is easy to find with adequate parking, staff were all polite and very accommodating with our very late arrival (2.30am)! Rooms are clean and well equipped if a little dated. Good value for money.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mircea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My 5th stay at this hotel. Everytime is good. Wifi is slow, breakfast hit and miss i guess due to staffing. When it is full breakfast it is great. If it is the continental, i would probably give it a miss.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location friendly staff nice room only ten minutes to town centre
Stayed 1 night in Nov 2025

8/10 Good

Primrose

Liked: Cleanliness, amenities
For the price , the stay was excellent. Definitely going back to hotels from air b n b xx
Stayed 2 nights in Nov 2025

4/10 Poor

gulfam

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Staff were friendly and polite
Stayed 2 nights in Nov 2025

8/10 Good

Lesley

Disliked: Staff & service
Wernt advised that mon-friday is now continental but was only toast/cereal and drinks. Was no way a continental breakfast but i still paid the full price breakfast as hotel.com doesnt do the continental price.
Stayed 1 night in Nov 2025

6/10 Okay

trudy, Tyne And wear

Travelled with group
Liked: Amenities
Staff at reception . Very friendly polite. But unfortunately only gave 3 stars because breakfast was not nice hash brown still cold odd 1 still frozen in middle . And when i got down to breakfast i wasnt late but nothing left apart from bean tomatoes and the last 2 hash brown. My room was cold radiator not working. I told staff and was going get someone look or put heater in the room. I got neither . Could do with spruce up in rooms doors mainly and bedroom furniture big let down. I would had gone elsewhere if i knew i was going expect this
Stayed 2 nights in Nov 2025

10/10 Excellent

shaun, south shields ty

Stayed 2 nights in Nov 2025

4/10 Poor

Andrew

Stayed 1 night in Nov 2025

8/10 Good

C E

Liked: Cleanliness, staff & service
Although an unusual building, looking like a school or offices, it was absolutely fine - warm, comfortable and quiet, which is all you want for an overnight stop. We were a little apprehensive becuase it was so cheap, but the reviews said it was fine, which it was, hence a bargain
Stayed 1 night in Nov 2025

6/10 Okay

andrew

Disliked: Cleanliness, amenities
Beds wete uncomfortable .gave backache.guttering outside room was leaking and water running onto window sill kept us awake.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 4 nights in Nov 2025