Ox Hotel Carlisle

3.0 star property

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Standard Double Room | Iron/ironing board, free WiFi, bed sheets
Combined shower/bathtub, towels
Reception
Exterior
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, Eden Rock
    ‪7 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Place, Carlisle Castle
    ‪4 min drive‬
  • Airport, Carlisle (CAX)
    ‪20 min drive‬

Room options

Standard Double Room

8.2 out of 10
Very good
(99 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Triple Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Ox Hotel Carlisle

This hotel features a fitness centre, a bar/lounge and a 24-hour front desk. WiFi in public areas is free.
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Ox Hotel Carlisle. During your stay, you're just a quick walk from Carlisle Masjid. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • On-site recreation includes a gym
  • Within a 15-minute walk of Carlisle Masjid and University of Cumbria
Ox Hotel Carlisle offers its guests a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 174 out of 609 reviews
Rating 8 - Good. 202 out of 609 reviews
Rating 6 - Okay. 117 out of 609 reviews
Rating 4 - Poor. 58 out of 609 reviews
Rating 2 - Terrible. 58 out of 609 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 4 nights in Jan 2026

8/10 Good

martin

Liked: Cleanliness, staff & service
The rooms are basic. Good for the price.
Stayed 9 nights in Dec 2025

8/10 Good

dmitruczuk

Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 4 nights in Jan 2026

8/10 Good

Martin

Stayed 6 nights in Jan 2026

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service
Room very tired . Bedding clean . Reception staff helpful .
Stayed 1 night in Jan 2026

10/10 Excellent

Shivraj

Stayed 1 night in Dec 2025

8/10 Good

dmitruczuk

Stayed 2 nights in Dec 2025

10/10 Excellent

Ciaran

Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Stayed 4 nights in Dec 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, amenities, property conditions & facilities
Nice sized room with many amenities. Friendly staff and easy check in
Stayed 1 night in Dec 2025

8/10 Good

martin

Liked: Staff & service
It’s a good site
Stayed 14 nights in Dec 2025

8/10 Good

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing hotel amazing
Stayed 1 night in Dec 2025

6/10 Okay

Adele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked breakfast was a bit dried even when fresh items were brought out they looked like they had been sitting under a warmer and were dried.
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay here. It's a cheap hotel that offers a cosy, warm room and a good night's sleep. Will stay again if overnighting in Carlisle.
Stayed 1 night in Dec 2025

8/10 Good

Jithumon

Liked: Cleanliness
For the price it's worth
Stayed 1 night in Dec 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Staff were friendly and polite.
Stayed 2 nights in Dec 2025

6/10 Okay

Sajad

Travelled with family
Liked: Staff & service
Staff was friendly. Room was ok but when I moved the bed found there to be rubbish under bed including a cotton ear bud! And no soap or shower gel provided. Really wanted to love this place and it was going well until the no soap and rubbish under the bed were found.
Stayed 1 night in Dec 2025

8/10 Good

Dianne

Travelled with family
Liked: Staff & service, amenities
Few problems with the room
Stayed 1 night in Dec 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Staff & service, amenities
Receptionist was great,
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, the staff are helpful and friendly, great value for money, we will continue to use this hotel when visiting Carlisle
Stayed 1 night in Dec 2025

2/10 Terrible

M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked 4 rooms in total for 8 friends for 4 nights. Took them 2 hours to find the fourth booking. Arrived home to find I had a total of £70 parking fines although I had registered the hired vehicle on the hotel registration form at reception. Sent 4 emails to the hotel with no response. £70 taken out of my account from the hired van company because they received the fines also.
Stayed 4 nights in Nov 2025

8/10 Good

Maria

Liked: Staff & service, room comfort
The staff were exceptionally friendly and helpful. The hotel had a few things that looked tired or needed fixing like a light on the stairs and lots of potholes in the carpark. Didn’t have breakfast. The room was clean and warm as was the rest of the hotel. There was a small step into the bathroom that was easy to trip on and some boxing by the foot of the foot that was the same.
Stayed 4 nights in Dec 2025

4/10 Poor

Dean

On arrival at 3pm we were told our rooms weren't ready which was alarming as we had a show to
Stayed 1 night in Dec 2025