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ibis Carlisle – City Centre

3.0 star property

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Photo gallery for ibis Carlisle – City Centre

Family Double Room | Desk, soundproofing, free cots/infant beds, free WiFi
Reception
Bar (on property)
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Portlands Botchergate, Carlisle, England, CA
  • Carlisle Cathedral
    ‪9 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Desk, soundproofing, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

7.0 out of 10
Good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, soundproofing, free cots/infant beds, free WiFi

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Family Double Room

7.2 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

ibis Carlisle – City Centre

Hotel in Carlisle with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

ibis Carlisle – City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rithvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was exactly as expected. Small rooms, but with everything we needed. Bed linens were spotless.
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Pros: clean room, decent linens, no carpet on bedroom floor, near train station, less expensive than most other hotels in area Cons: The immediate area is a little tired looking, common area of hotel is tiny and cramped, VERY basic, dull lighting in bedroom Overall: clean, basic, but certainly not impressive
Stayed 1 night in Jun 2025

10/10 Excellent

Mar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed in this hotel before and would definitely stay again. The roooms were fairly basic but were very clean and ideal for our requirements. Tea and coffee was available, the shower was good and the beds were comfortable but lacked a second pillow. The staff were very polite, helpful and friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Maciej

Stayed 1 night in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good central location very good value for money . Plenty of breakfast you could just help yourself too .
Stayed 2 nights in May 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Bruce

Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf trip with the oldies

Perfect position for what we required. Always smiling helpful staff
Stayed 3 nights in May 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great- simple and functional!

Hadn’t been to an Ibis for many years however I was delighted that all was I recalled. Clean, simple but more than adequate, staff were nice, breakfast was better than many high end hotels. Location great and with parking makes a big difference ( parking slots are run by an external company and are built to maximise slots not to fit modern cars easily!) Would recommend and would happily return. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay overnight, bit of a hard place to find
Stayed 1 night in May 2025

10/10 Excellent

Clive

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to be at IBIS Carlisle with my son, little TLC required but great
Stayed 1 night in May 2025

4/10 Poor

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient to City Center, staff was fine but neighborhood a bit on the loud / rough side (shares parking lot with a strip club). No face cloths or towels smaller than gigantic, room very hot with no AC controls, only coffee available without dining in is very expensive, no table or chairs in room, teensy closet and no chest or drawers, small prefab add-in bathroom that required a foot in the shower to use the toilet. Seems like there have to be better options
Stayed 6 nights in May 2025

8/10 Good

James

Stayed 3 nights in May 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests very noisy on returning to their rooms late last night
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge to leave luggage before check in. If the
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Fully sufficient- just the job
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
After the day we had with the first hotel we were booked into being closed down it was a pleasure to stay at this Ibis Hotl
Stayed 1 night in May 2025

10/10 Excellent

daniel, brighouse

.
Stayed 1 night in Apr 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

Not a particularly good welcome and breakfast was too much at £25!!! But otherwise was ideal for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 1 night in May 2025

8/10 Good

Connor

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025