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ibis Carlisle – City Centre

3.0 star property

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Photo gallery for ibis Carlisle – City Centre

Bar (on property)
Reception
Interior
Desk, soundproofing, free cots/infant beds, free WiFi
Bathroom sink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Portlands Botchergate, Carlisle, England, CA
  • Place, Carlisle Cathedral
    ‪9 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪14 min walk‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, soundproofing, free cots/infant beds, free WiFi

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(40 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Desk, soundproofing, free cots/infant beds, free WiFi

Family Double Room

7.2 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Desk, soundproofing, free cots/infant beds, free WiFi

Twin Room, 2 Single Beds

7.6 out of 10
Good
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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  • Free WiFi
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includes taxes & fees
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About this property

ibis Carlisle – City Centre

Hotel in Carlisle with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis Carlisle – City Centre offers 102 accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. This Carlisle hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at ibis Carlisle – City Centre. During your stay, you're just a quick walk from University of Cumbria. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • Within a 10-minute walk of University of Cumbria and Carlisle Masjid
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Carlisle – City Centre also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Ibis Carlisle – City Centre has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 3 November 2025 to 14 December 2025 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlisle ibis
ibis Carlisle
ibis Hotel Carlisle
Accor Carlisle
Ibis Carlisle Hotel Carlisle
ibis Carlisle Hotel
ibis Carlisle City Centre Hotel
ibis Carlisle City Centre
Ibis Carlisle – City Carlisle
ibis Carlisle – City Centre Hotel
ibis Carlisle – City Centre Carlisle
ibis Carlisle – City Centre Hotel Carlisle

Reviews

ibis Carlisle – City Centre Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped here a couple of times always good service.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing to our satisfaction. Lovely comfortable cosy bed. Room very clean and welcoming. Have stayed here on a few occasions and will continue to do so. Hotel is within walking distance to City Centre and minutes from the Railway Station
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Elaine

Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great Value & Good Service

Friendly staff and a good breakfast! No frills but everything you need to have a good stay - great value
Stayed 1 night in Jul 2025

6/10 Okay

Katharine

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Ok hotel

Convenient hotel for city centre. Sadly room was cold as hearing didn’t work, also door stuck. Communal areas not very clean.Breakfast ok but lacking supplies
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Stayed 1 night in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gareth

Stayed 1 night in Jun 2025

8/10 Good

Tamar

Liked: Cleanliness
Great location and comfortable short stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, welcoming & perfectly functional city centre hotel
Stayed 1 night in Jun 2025

8/10 Good

Miss Gillian

Liked: Cleanliness, staff & service, room comfort

Lovely clean room and helpful staff

Very Clean, great air conditioning on a warm night, but room looked a little tired, tea and coffee facilities lacking,
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Staff & service, property conditions & facilities
Staff were amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night only and very close to the railway station. Great number of places to eat in the close vicinity if you don’t want to use the hotel restaurant. All in all a great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walked easily to cathedral, Tullies museum, castle, shops. Staff was courteous, room neat and everything working well.
Stayed 1 night in Jun 2025