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Hotel Casa Lola Deluxe Gallery

4.0 star property
VIP Access

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Photo gallery for Hotel Casa Lola Deluxe Gallery

45-inch Smart TV with cable channels, TV
Lounge
Rooftop terrace
Front of property – evening/night
Lunch, dinner, brunch served; Caribbean cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle del Guerrero No 29 - 108, Cartagena, Bolivar, 7516
  • Place, Plaza de la Trinidad
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room

Luxury Room | Premium bedding, memory-foam beds, minibar, in-room safe

Luxury Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite, Private Bathroom

Presidential Suite, Private Bathroom | Premium bedding, memory-foam beds, minibar, in-room safe

Presidential Suite, Private Bathroom

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Casa Lola Deluxe Gallery

Boutique Cartagena hotel connected to the convention centre, steps from Plaza de la Trinidad
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Casa Lola Deluxe Gallery offers 22 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. 45-inch Smart televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and portable fans. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Lola Deluxe Gallery. During your stay, you'll be connected to the convention centre and just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Caribbean cuisine at RESTAURANTE Doña Lola, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza de la Trinidad and Centenary Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Casa Lola Deluxe Gallery offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Hotel Casa Lola Deluxe Gallery. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
RESTAURANTE Doña Lola – Overlooking the garden, this fine-dining restaurant specialises in Caribbean cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (COP 25,000 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 75,000 for adults and COP 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE Doña Lola

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per night
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 75000 for adults and from COP 75000 for children
  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: COP 25000 per day(66 ft away; open 24 hours)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Casa Lola Deluxe Gallery offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 7:00 PM
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CASA LOLA Cartagena
HOTEL CASA LOLA
HOTEL CASA LOLA Cartagena
Casa Lola Deluxe Gallery
Hotel Casa Lola Deluxe Gallery Hotel
Hotel Casa Lola Deluxe Gallery Cartagena
Hotel Casa Lola Deluxe Gallery Hotel Cartagena

Hotel Casa Lola Deluxe Gallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 327 out of 496 reviews
Rating 8 - Good. 102 out of 496 reviews
Rating 6 - Okay. 35 out of 496 reviews
Rating 4 - Poor. 19 out of 496 reviews
Rating 2 - Terrible. 13 out of 496 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katelyn Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful experience staff is very accommodating. Food is delicious. Rooms are very decorative and comfortable absolutely gorgeous Property and the perfect location 10 out of 10.
Stayed 3 nights in Aug 2025

8/10 Good

Ivette, Houma

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó Casa Lola, y nuestro overall rating es con el objetivo de que mejoren en áreas donde ya son buenos, pero pueden ser mucho mejor. El lugar está ubicando en un lugar espectacular, y el staff es muy atento y servicial. Mi mayor sugerencia para Casa Lola es con la limpieza. Todo está muy limpio, pero el aromatizante que usan es tan fuerte que yo pase dos días con migrañas. Les dije que por favor no lo echaran en la habitación, pero aún así el olor es muy intenso, tanto que se siente desde la acera cuando vas entrando al hostal. Property condition is good, pero la primera noche no tuvimos casi agua y no tuvimos agua caliente por 3 días. Tampoco nos dieron colcha, sólo sábanas para taparse. Yo pedí una colcha y me dieron un cobertor que solo alcanzaba para la mitad del cuerpo. A pesar de los inconvenientes nos gustó mucho el lugar. Está decorado muy bonito y original . El restaurant no lo usamos, pues es súper caro, hay otras opciones mejores y más económicas, que se puede ir caminando .
Stayed 5 nights in Sep 2025

10/10 Excellent

Sagrario Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place to stay , the staff made me feel safe and pampered and with one of the best restaurants in Cartagena walking distance to everything If you want to be in a spa like atmosphere stay here You will not be disappointed !
Stayed 7 nights in Sep 2025

4/10 Poor

Nicolle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable, several times we don’t have water at the rooms, the staff is very limited, no safe walkways is not lighting around
Stayed 5 nights in Sep 2025

10/10 Excellent

Francisco

A home away from home

From the moment we arrived, every single staff member made us feel welcome and cared for. The service was beyond incredible, genuine kindness in every interaction. The food was absolutely delicious. The atmosphere was exactly what we needed to unwind from our busy day-to-day lives-peaceful, warm, and relaxing. I wholeheartedly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Isaury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, this hotel did not disappoint!
Stayed 4 nights in Jul 2025

8/10 Good

JAIME

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, great area if you wanna be in the middle of it all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Princess

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jun 2025

8/10 Good

JOHN, Las Vegas

Liked: Cleanliness, property conditions & facilities
It was fine, nothing to write about for the price. Hotel Movich was much better.
Stayed 1 night in Feb 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice n cozy .. very cultural and esthetic
Stayed 7 nights in May 2025

8/10 Good

Amanda Crista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i loved the authenticity and uniqueness off this cozy hotel. Louise and Harold were very accommodating and made our stay very enjoyable.
Stayed 4 nights in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Unique Gem with Outstanding Service!

I stayed here for four days and absolutely loved the experience. The property itself is unique and eclectic—unlike any hotel I’ve stayed in before. It’s in a prime location, close to everything, and having a restaurant on-site was a huge plus. The food was delicious and convenient after long days of exploring. What really stood out, though, was the amazing staff. Huge shoutout to Luis, Harold, Christian, and Jailer. From carrying my bags, helping with transportation, resolving taxi issues, to sharing thoughtful local recommendations—their kindness and attention to detail were unmatched. Highly recommend staying here if you're visiting Cartagena!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel ! The best so far in Cartagena
Stayed 1 night in Mar 2025

10/10 Excellent

Aishat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hospitality of this hotel was so amazing! Beautiful eclectic hotel, delicious food and drinks, clean rooms, and an excellent customer service. A big shoutout to Mauricio and the rest of the Casa Lola crew for their incredible service!
Stayed 5 nights in Apr 2025

10/10 Excellent

Fabiany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. Best roof top And pools In town. Quiet, chic, well curated…. It feels like home!
Stayed 1 night in Mar 2025

6/10 Okay

Sonia Dawidowicz

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very attentive and nice but the hotel is in an area which felt like being in the middle of a carnival and the rooms are over done with not such good taste. Insufficient space for your stuff and the bathroom was very tide No hot water in the shower Lots of “weird things” happening in the street
Stayed 2 nights in Apr 2025

10/10 Excellent

Yotam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Casa Lola was great! The staff was so helpful and welcoming with each thing we needed. Each time we left/returned we were welcomed by air conditioning in the lobby. The design of the hotel is incredible and very unique.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2025

10/10 Excellent

MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t receive room upgrade. The communication wasn’t clear however the front desk person was nice to accommodate me in quickly. I would recommend this property to anyone for Cartagena travels. It’s located at the center and it’s very close to everything tourist are looking for
Stayed 1 night in Mar 2025

8/10 Good

Rahna

Liked: Cleanliness, staff & service, property conditions & facilities

Eclectic decor, great location, kind helpful staff

Great location, fantastic roof pool area, great welcome drinks. Decor is eclectic, hotel spans two old colonial buildings. Staff was very kind. Cute candies and a poem every night for turn down service.
Stayed 6 nights in Feb 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The staff was always willing to assist. Loved the upstairs pools, the amazing breakfasts, the different rooms. There was a bit of a language barrier, but we all managed with gestures, google translate and lots of interaction. The included breakfast was delicious and the few snacks we ate a few times were delectable. The one inconvenience was a cold water issue with the shower, which took several requests to resolve. Will definitely consider going back.
Stayed 3 nights in Feb 2025