From the wonderful, kind, happy lady that checked us in, to the gal in the grill, everyone was smiling and pleasant. What an enjoyable stay. My only comment that was not 5 star had to do with a lack of hot water for a shower. I took mine right after we checked in, maybe 9pm. The water was tepid; i love a hot shower, but figured everyone took an evening shower, except.....my husband took his shower about 6:30am, and had the same issue, except he said he heard the shower said " the water is hot", but it only lasted a few seconds. Im still laughing about the talking shower!