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Cally Palace Hotel & Golf Course

4.0 star property

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Photo gallery for Cally Palace Hotel & Golf Course

Property grounds
Serves lunch and dinner
Indoor pool, pool loungers
Property grounds
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Cally Avenue, Gatehouse of Fleet, Castle Douglas, Scotland, DG7 2DL
  • Cally Gardens
    ‪7 min walk‬
  • Cardoness Castle
    ‪1 min drive‬
  • Mossyard Beach
    ‪9 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, individually decorated, individually furnished, desk

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom, Pets not allowed

Deluxe Double Room, 1 Bedroom, Pets not allowed | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Double Room, 1 Bedroom, Pets not allowed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Wing Double or Twin Room

Forest Wing Double or Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Forest Wing Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Forest Wing Double Room

Forest Wing Double Room | 1 bedroom, individually decorated, individually furnished, desk

Forest Wing Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Double/Twin Room & Balcony

1 bedroom, individually decorated, individually furnished, desk

Forest Wing Double/Twin Room & Balcony

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Family Double/Twin & Balcony

1 bedroom, individually decorated, individually furnished, desk

Forest Wing Family Double/Twin & Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, individually decorated, individually furnished, desk

Classic Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Family Room

Forest Wing Family Room | 1 bedroom, individually decorated, individually furnished, desk

Forest Wing Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Forest Wing Accessible Double or Twin

Forest Wing Accessible Double or Twin | 1 bedroom, individually decorated, individually furnished, desk

Forest Wing Accessible Double or Twin

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Cally Palace Hotel & Golf Course

Hotel in Castle Douglas with golf course and fitness centre
A golf course, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Cally Palace Hotel & Golf Course offers 56 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cally Palace Hotel & Golf Course. During your stay, you're just a quick walk from Cally Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Louis Lounge Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • On-site recreation includes a golf course, a gym and a sauna
  • 10 minutes on foot from Cally Gardens and a 5-minute drive from Mill on the Fleet
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Cally Palace Hotel & Golf Course offers its guests a golf course, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a sauna, and a terrace are also featured at the business-friendly Cally Palace Hotel & Golf Course. Free self parking is available.

This 4-star Castle Douglas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Louis Lounge Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner.
Conservatory Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Bar
  • Louis Lounge Restaurant

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel Golf Course
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Cally Palace Hotel & Golf Course Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 320 reviews
Rating 8 - Good. 91 out of 320 reviews
Rating 6 - Okay. 39 out of 320 reviews
Rating 4 - Poor. 11 out of 320 reviews
Rating 2 - Terrible. 7 out of 320 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable break.

Enjoyable stay, excellent service and friendly staff, would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not be more accommodating

The hotel staff were exceptionally polite and helpful. My husband has a dietary condition and the chef and staff went above and beyond to make him food that he could enjoy even though it wasn’t on the menu. The hotel staff went out of their way to be pleasant and make this an extremely enjoyable stay. Barry in the restaurant went above and beyond. He is an exceptional member of staff.
Stayed 2 nights in Apr 2025

6/10 Okay

john

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jemma

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great place for short break in Gatehouse

Beautiful building and grounds, staff professional and friendly. Was a very reasonable price for bed and breakfast however rooms and corridors are tired, but I expect there are rooms that cost more that had been refurbished. A property of this size and grandeur must cost a fortune to renovate.
Stayed 1 night in Apr 2025

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go

Check in was horrific …. The beds are ricudulousy soft …. Not worth it . Don’t get sold on the statley home vibe
Stayed 1 night in Apr 2025

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property in wonderful location
Stayed 3 nights in Apr 2025

4/10 Poor

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and bucolic location

Our stay was in mid-March and the hotel was very quiet at that time. Our room on the ground floor was very convenient for the hotel pool which had a hot tub and sauna. The pool water was a bit too cold but the hot tub and sauna were very good. There are walking trails and a small lake nearby which is great for birdwatching. Also views of a ruined castle within walking distance. Restaurant food was nicely presented.
Stayed 3 nights in Mar 2025

10/10 Excellent

S C

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fabulous location. Lovely to walk round. Nice staff and good food. Next time we'll stay for longer than 2 nights.
Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service

Something a little bit different

Very grand hotel in a lovey setting. Bedrooms are very clean but rather old fashioned. Dinner was lovely, I found the food a breakfast limited. Overall an enjoyable stay and would visit again if in the area
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing 1 night stay.

1 night stay as part of a longer holiday. Stayed previously at the Cally Palace and had a great stay. The room was well appointed in a quiet area of the hotel and was very comfortable with views towards the woods at the rear of the hotel. We had an evening meal which was very enjoyable, our table being close to an open log fire. The hotel is located 5 minutes from the A75 but is far enough away that there is no noise from passing traffic. The breakfast was good, there being plenty of choice and the staff were friendly and helpful. Overall we enjoyed our stay and will return for future visits.
Stayed 1 night in Feb 2025

4/10 Poor

Luke

Disliked: Staff & service, property conditions & facilities

Very poor stay

Very disappointed with this venue, we had picked this venue for a potential wedding venue for myself and my partner but numerous bad points has made our decision easy to write off this venue on our shortlist
Stayed 1 night in Feb 2025

6/10 Okay

Caroline

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Swimming pool was freezing, jacuzzi wasn’t in use and food was terrible for a fussy eater. Didn’t effect our stay as we enjoyed lovely walks around the grounds and some quiet time away. Rooms are terribly outdated and basic tv which had interference on most channels.
Stayed 1 night in Feb 2025

8/10 Good

Gagan

Travelled with family
Liked: Staff & service

Good

Good hotel. Service staff are good. Hotel little dated and we had an issue with our room which they sorted in the end
Stayed 1 night in Oct 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay at Dumfriesshire country house

We had a lovely stay at Cally Palace. Very close to Gatehouse of Fleet and near lots of great walks. The reception room and grounds were lovely - the bedroom and swimming pool area were a bit tired. The food in the restaurant was fantastic and staff were great. We got a great deal so good value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Iain

Liked: Cleanliness, staff & service
The deluxe room No 74 was disappointing as the size was very large but no thought has been given to layout of the available room. It would appear that the standard double would have exactly the same furniture and be much cosier so you have ended up spreading furniture around the room rather than see the space as an opportunity and create an attractive seating area. TV screen was very small and some distance from the couch so comes back to point above. There was no place within the shower to put soaps /shower bottles etc The room was nice and warm and bed comfy and ensuite worked well
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good area nice rooms
Stayed 1 night in Oct 2024

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived and were greeted by a lovely lady on reception nothing was too much trouble for her. The room was huge, we stayed in the forest wing with lovely balcony. Was easy to get to the pool and loved the robes in the room but was missing the slippers but we had sliders with us so wasn’t too big of a deal. Leisure facilities were lovely to use but hot tub is leaking badly and let’s the look of the place down. We stayed one night and decided to get room service and was overcharged at checkout. I asked on the phone when I ordered if the prices were the same on the website and I was told they were. When we given the bill from a miserable receptionist, no “did you enjoy your stay” “was everything ok” nothing. It really spoiled the stay, she told me the menu hadn’t been updated online and just continued to repeat this. No apology or offer to look into it further just told me the card machine is over there. Such a shame as the previous receptionist was so lovely. Breakfast was nice but not without faults. Continental was nice and good choice but cooked breakfast was strange, scramble egg was an odd flavour, black pudding was spongy seemed undercooked, no potato scone but a hash brown stuck on without anyone mentioning it. Style over substance as it was nicely presented. Could be great but a member of staff soured the experience for me
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Stayed 2 nights in Nov 2024

8/10 Good

Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Gill

Stayed 1 night in Nov 2024