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Imperial Hotel

3.0 star property

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Photo gallery for Imperial Hotel

Exterior
2 bars/lounges
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Lunch and dinner served
In-room safe, free cots/infant beds, rollaway beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View in a map
35 King Street, Castle Douglas, Scotland, DG7 1AA
  • Place, Threave Garden
    ‪4 min drive‬
  • Place, Threave Castle
    ‪12 min drive‬
  • Place, Lock Ken
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Property grounds
Cally Palace Hotel & Golf Course
Castle Douglas
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 442 reviews
The price is €96
includes taxes & fees
31 May - 1 Jun
Cally Palace Hotel & Golf Course

About this property

Imperial Hotel

A restaurant, 2 bars/lounges and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an arcade/games room, a picnic area and a front desk safe are on-site.
Imperial Hotel offers 12 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Imperial Hotel, you'll be close to Threave Garden. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe and laundry facilities
  • Just a 4-minute drive from Threave Garden and 8 minutes from Threave Castle
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Imperial Hotel also features an arcade/games room, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Castle Douglas hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:00 AM and at the weekend from 8:30 AM to 10:00 AM.
On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.
A hosted evening meal is available for a surcharge on Monday, Tuesday and Wednesday.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; GBP 12.95 per person
  • 2 bars/lounges
  • A restaurant
  • Hosted evening meal available for a fee

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 7 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Imperial Hotel Castle Douglas
Imperial Castle Douglas
Imperial Hotel Hotel
Imperial Hotel Castle Douglas
Imperial Hotel Hotel Castle Douglas

Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 74 reviews
Rating 8 - Good. 27 out of 74 reviews
Rating 6 - Okay. 20 out of 74 reviews
Rating 4 - Poor. 6 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 2 nights in Dec 2025

2/10 Terrible

Mohammed

Room
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

2/10 Terrible

William

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is with a very heavy heart that I must leave a poor review of this hotel. The staff are lovely and the breakfast is great but I'm afraid the standard of accommodation is unsatisfactory! No hot water for three days! Boiled kettle to heat bath water! Bed has left me with shoulder and neck pain! The bed frame is burst, with wood and stuffing exposed and I felt the bed was sloped! The window had a gap and failed to close properly which made the room more noisy. ( busy road which is no fault of hotel). The Saturday night karaoke is horrendous which again Saturday night entertainment is unavoidable in most establishments! Dirty hand prints on wall and torn duvet! I didn't check the bed further as I didn't want to know! This is budget but standards must improve as it does not reflect the lovely personalities of the owners and staff! You deserve better! Please, please give your treasure a bit more attention.
Wall defect
Poor shutting window
Bed wall
Furniture
Stayed 2 nights in Sep 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, room comfort

Friendly welcome and a pleasant stay

Warm welcome from David who showed me to my room. A large double room; basic and quite dated, but clean and safe which as a solo female traveller is important to me. I had a full Scottish breakfast which was huge and really set me up for the day. The service staff were attentive and friendly. For what I paid, I really can’t complain about the hotel and I had a pleasant overnight stay there.
Stayed 1 night in Sep 2025

8/10 Good

Opemipo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quietness of the hotel. Comfortable beds, good breakfast and friendly staff.
Stayed 1 night in Aug 2025

4/10 Poor

Lynda

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds were hard it was not up to standard. The room was not very clean.
Stayed 1 night in Jul 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Great night at the pub, good music, friendly locals.
Stayed 1 night in Jul 2025

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the hotel is dated I have stayed before so knew what to expect. It’s very central to Castle Douglas & that is the main reason I stayed there!
Stayed 1 night in Jul 2025

8/10 Good

Ivor

Liked: Cleanliness, amenities, property conditions & facilities
It’s a 200 plus year old listed building so a little old fashioned and quirky. I was initially in room 9 but Patricia the owner moved me to room 1 because when the bar is busy at weekends room 9 is pretty noisy until 1130 or so. Room 1is very peaceful. Excellent food at the Olive Retreat 5 minutes walk away. Everything you need is close at hand. The staff are delightful. If I find myself in the area I would return.
Stayed 6 nights in Jun 2025

2/10 Terrible

Timothy

Stayed 1 night in Jun 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Andrew

Stayed 1 night in May 2025

6/10 Okay

Lorna

Stayed 3 nights in May 2025

2/10 Terrible

Duncan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated property. Shower was practically useless, a trickle of water going in various directions. Washbasin cracked, dirty and extremely unhygienic. Noise from outside until very late. Noises on several occasions throughout the night - each time lasting ten minutes or more. Will never return…!!!
Stayed 1 night in Apr 2025

8/10 Good

Dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Jaqui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was a nice little room for our stay. Friendly people who gave us good information, however a few things that could be deal-breakers: - No sockets next to the beds. - The bathroom tap would drip all night and the water from it was always freezing cold, the flush on the toilet felt too weak to do anything. - The doors were very loud&creaky, trying to leave the room quietly is impossible. - Karaoke downstairs went on until gone midnight 2x days. We could hear a drunk guy banging on the table downstairs from our room and anyone talking outside, cars etc. If you don’t mind these things then it was great!
Stayed 3 nights in Oct 2024

4/10 Poor

Phill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Soyelma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Awful hotel. Tatty, no restaurant, pokey room, tiny shower with poor water pressure. The WiFi kept cutting out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent trip, thoroughly enjoyed my stay, very friendly staff
Stayed 2 nights in Aug 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VFM

Stayed 4 nights in Jul 2024

8/10 Good

Katrina

Liked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Garry

Stayed 4 nights in Jul 2024