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Crown Columbia Hotel, BW Premier Collection

3.5 star property

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Photo gallery for Crown Columbia Hotel, BW Premier Collection

Lobby
Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Ballroom
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1399 Bay Ave, Trail, BC, V1R 4A7
  • Place, Trail Riverfront Centre
    ‪2 min walk‬
  • Place, Charles Bailey Theatre
    ‪3 min walk‬
  • Place, Trail Memorial Centre
    ‪5 min walk‬
  • Airport, Trail, BC (YZZ-Trail Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Bathtub (Queen sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Bathtub (Queen sofabed)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Queen sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Qn sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Qn sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;Qn sofabed, Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Qn sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Qn sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Dining Table;Qn sofabed, Full Kitchen)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;Queen sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking, Kitchen (Suite with no bedroom)

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible, Bathtub (Queen sofabed)

  • Sleeps 4
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking (Dining Table)

  • Sleeps 2
  • Free Wi-Fi

2 King Beds Suite with Work Desk and Dining Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Crown Columbia Hotel, BW Premier Collection

This smoke-free hotel features a bar/lounge, a business centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a banquet hall are on-site. Housekeeping is available on request.
Crown Columbia Hotel, BW Premier Collection offers 27 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Crown Columbia Hotel, BW Premier Collection. During your stay, you're just a quick walk from Riverside Walkway Park. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a business centre, 2 meeting rooms and a lift
  • Steps from Columbia River and 3 minutes on foot from Charles Bailey Theatre
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and 2 meeting rooms are available. You can enjoy a drink at the bar/lounge. The business-friendly Crown Columbia Hotel, BW Premier Collection also features express check-out and a lift. Free self parking is available.

This 3.5-star Trail hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crown Columbia Hotel, BW Premier Collection Hotel
Crown Columbia Hotel, BW Premier Collection Trail
Crown Columbia Hotel, BW Premier Collection Hotel Trail

Crown Columbia Hotel, BW Premier Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 197 reviews
Rating 8 - Good. 34 out of 197 reviews
Rating 6 - Okay. 6 out of 197 reviews
Rating 4 - Poor. 1 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jiwan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities
Excellent room, handy with kitchen and plenty of parking. Overall a very good experience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, room bright and spacious, quiet even though the hotel was full. Staff extremely friendly and accommodating! Would definitely stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Nice furnishings, comfortable bed. Good location. Very walkable to restaurants and stores.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful suites
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lai Tsz

Liked: Cleanliness, amenities, property conditions & facilities
Exercise room was large and equipment was clean and new.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff close to all amenities. Would definitely stay here again!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in perfect condition and newly renovated. Our room was huge and had a full sized refrigerator, a cook top and a microwave. The staff were extremely helpful and friendly. The location was perfect; very easy to walk to restaurants and grocery stores. I can't say enough positive things
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and very quiet for a great sleep
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kazuhiro

Liked: Cleanliness, amenities, property conditions & facilities
A lady at front desk is outstanding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed the one night but we received early check in and some great advice for dinner. The room was great and we enjoyed the stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and a very clean, spacious room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Francina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was very friendly. We enjoyed our stay
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic experience. Room was very nice, location is quiet and convenient with lots of parking.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

BRADLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Extremely friendly and attentive staff, nice rooms with good beds and lots of space
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

This is an awesome Hotel. Staff are wonderful, rooms are great.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a nice central location
Verified

10/10 Excellent

kathy

Liked: Cleanliness, amenities, property conditions & facilities
First of all, the staff was excellent. They were helpful, engaging in conversation and very kind to our request.The rooms were comfortable and clean. We plan to return again next year and book in the same hotel. We were upgraded from a single king bed to room suites with two king beds. If you’re coming up for a girls weekend, this is the perfect place to stay. It’s worth the extra money to get this suite.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the nicest hotel room that has been from a Best Western.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Thor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, nice and clean room, very nice and friendly staff! HIghly recommend
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot by the river. Room was very clean, spacious, and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Columbia Hotel Stay

Nice and cozy hotel with clean, modern rooms and beautiful views of Trail and the river.
Stayed 1 night in May 2025