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NS Royal Hotel

2.0 star property

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Photo gallery for NS Royal Hotel

Property entrance
Lobby
Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Breakfast area
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Juana Osmena St., Brgy. Kamputhaw, Cebu City, 6000
  • Place, Mango Square
    ‪3 min walk‬
  • Place, Cebu Doctor's University Hospital
    ‪5 min walk‬
  • Place, Osmeña Fountain Circle
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite

  • 32 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Desk, iron/ironing board, free WiFi, bed sheets

Suite

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Premium Executive Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Family Executive Suite

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

NS Royal Executive Suite

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

NS Royal Hotel

Along with a restaurant, this hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site.
NS Royal Hotel offers 37 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at NS Royal Hotel, you're just a quick walk from St Patrick’s Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at AJB Delish Diner
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Colon Street and a few minutes from Ayala Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The business-friendly NS Royal Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this Cebu City hotel.

AJB Delish Diner – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AJB Delish Diner

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,080 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (6:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at NS Royal Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1100 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
NS Royal Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

NS Royal Hotel Cebu
NS Royal Cebu
NS Royal
NS Royal Hotel Cebu Island/Cebu City
Ns Royal Pensione Hotel Cebu City
NS Royal Hotel Hotel
NS Royal Hotel Cebu City
NS Royal Hotel Hotel Cebu City

NS Royal Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 13 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 7 out of 95 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jessy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room is shabby and dingy. Bed sheets looks old and yellow. Stains everywhere on the couch. Toilet is broken, shower floor looks dirty. The room has no window and the air conditioning is making terrible loud noises. Do not provide free airport services. Offered 800peso for pick up but it only takes 480 to get a taxi from the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2026

10/10 Excellent

Kenneth, Chicago

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Thanks!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila Mae

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth, Chicago

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and professional. There are security guards. Lower level parking is nice. Clean rooms.
Stayed 1 night in Aug 2025

6/10 Okay

Johanna

Travelled with group
Liked: Cleanliness, amenities
Hotel has a nice ground floor area and staff are efficient and friendly. Our room was left to be desired. The beds were comfortable but the AC was not strong even though we had lowered the temperature to the lowest setting. The washroom was also very small for how big the actual room was. And there were ants everywhere especially by the fridge area. It could use a little updating but it's not too bad for a one night stay. I like the free breakfast and that there were many choices.
Stayed 1 night in May 2025

10/10 Excellent

TAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, convenient and friendly.

Very friendly and helpful staff. Function room looks clean and neat. Room is clean with basic necessity, including a kettle. Comfortable bed. Only some rooms window to a airwell, not outside. Cafe food is good. Very convenient location. Always have a taxi standing by at the entrance.
Stayed 2 nights in May 2025

6/10 Okay

SHEZAD

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Econo Roons Run down

Econo room is poorly designed. The ac is at head level while sleeping. Shower doors wouldn't close properly and leaking shower. Very accommodating staff
Stayed 3 nights in Feb 2025

4/10 Poor

Joesel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of mold in the toilet, there is a consistent noise of the aircon
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2024

8/10 Good

EVELYN, VANCOUVER

Liked: Staff & service
Disliked: Property conditions & facilities
We received excellent customer service from the entire staff, very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Crisfel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Service was great, meals were good, rooms were nice & spaciois.
Stayed 4 nights in Jan 2024

8/10 Good

Steven

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

CA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

room for improvement

I stayed 2 nights for business. Unfortunately, I was not able to rest because I can hear the chats and laughter in the hallways. Upon check in the front desk staff mentioned breakfast is from 7am to 10am. So I went down for breakfast around 7:10am, lights were still closed. I asked the attendant what's for breakfast and she said breakfast is at 7:30am then pointed at the sign. Then added they only serve 7am breakfast upon request. I wanted to confront her but I did not want to ruin may day.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Dec 2022

2/10 Terrible

Clifford

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in they told me their Wi-Fi was out is that okay I told them no I'm going to find a different hotel please give me a refund they said no.
Stayed 1 night in Oct 2022

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
The property and staff were good. Very few in room amenities, no ability to heat water for tea or reheat leftover meals. Breakfast was good but no access to coffee in the lobby after cafe closed in the morning.
Stayed 2 nights in Jun 2022