2/10 Hirveä
Mary H.
3.5.2025
Huonoa: Siisteys
Photos Are Gross Misrepresentation
This was our first experience with renting a VRBO and I hope it is not the last but this experience was one of the worst we’ve ever had. We were coming to Charleston for a family member wedding and we have two dogs. We needed pet friendly accommodations and based on the pictures and the reviews we chose this location. Upon arrival, we were shocked at the location and even more shocked at how the home and YARD looked. We did not feel safe staying in this home. The fire pit that is part of the listing title is a rusted burn barrel, there is NO grass in the very small yard, only piles and piles of rotting leaves. The picnic table is rotten. The air conditioner unit has gang graffiti written on the side. The furniture inside has stains on it and the trash can in the kitchen was filthy. The length of our stay lasted no more than 30 minutes while we worked to secure alternative accommodations which is challenging when you have two dogs. I contacted the host, who did not include our pets in the confirmation so I reached out to her to let her know about the dogs and we were charged a 60 pet fee for pets that never stayed there. Today I have reached out to the host to request a refund on the visit or at least compensation to cover the cost of have to stay elsewhere and we have received no response. As I said at the beginning, because we travel with pets, we hope to try renting a VRBO home again but that will depend on the outcome of this situation.
Mary H.
Yöpyi 2 yötä toukokuussa 2025