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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
Bar (on property)
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Penthouse (Redemption) | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Port of Charleston
    ‪3 min walk‬
  • Place, Charleston City Market
    ‪3 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(143 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palmetto Hotel

Hotel with free breakfast, 3-minute walk to Charleston City Market
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Charleston City Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Charleston City Market and 3 minutes on foot from Port of Charleston
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 695 out of 878 reviews
Rating 8 - Good. 106 out of 878 reviews
Rating 6 - Okay. 50 out of 878 reviews
Rating 4 - Poor. 18 out of 878 reviews
Rating 2 - Terrible. 9 out of 878 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steffonie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far was the best part of our stay and of course the ambience & design details!
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Indian Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Clean property and walkable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle, Spring Valley

Stayed 4 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upscale hotel in French quarter

Very pretty, clean , comfortable hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the moment we checked in. Rooms were immaculate. Lobby is beautifully decorated and music takes you away to another era. Conveniently located in French Quarter. Highly recommend!
Stayed 3 nights in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but the beds were very comfortable. The property size was small and didn't add many amenities but it was conveniently located near shopping, dining and more.
Stayed 4 nights in Oct 2025

10/10 Excellent

Krista

Stayed 3 nights in Oct 2025

10/10 Excellent

Kristy, Longs

Stayed 2 nights in Sep 2025

10/10 Excellent

Tommy

Stayed 4 nights in Sep 2025

10/10 Excellent

suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Palmetto was excellent from start to finish. We were greeted upon arrival by the delightful staff… Jodi Ann was just adorable! The entire hotel and staff really were such a great vibe. We will definitely be back soon!
Stayed 4 nights in Sep 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Staff & service, amenities
The front staff was not very friendly when we arrived. Several times they acted annoyed to answer questions. They don’t provide ice buckets in the room or instructions on getting ice - and drinks are not cold. Pro is its close to the French quarter and lots of dining options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Frank

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This hotel was wonderful in every category!! We didn’t want to leave!
Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Will review when checked out.
Stayed 1 night in Sep 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities
From check in to check out, every single person demonstrated outstanding customer service to include the 2 gentlemen valets.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in an amazing location. Wonderful staff, and we loved how good it smelled in there! (Seriously whatever scent they’re piping into the lobby was amazing) Our only complaint was a lack of drawers in our room to put our clothes away, needing to keep our suitcases sprawled open took a little bit of the gloss away from he room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Javaughn, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at The Palmetto Hotel twice now, and I honestly can’t imagine booking anywhere else when I visit Charleston. The location is perfect, just steps away from great restaurants and walkable to much of downtown. Despite being in a central area, it’s incredibly quiet and peaceful. The hotel itself is beautifully decorated and has a great ambiance. The bar is a nice touch and adds to the charm. Accommodations are consistently comfortable and thoughtfully maintained. Whether you’re in town for work or a weekend getaway, it hits all the marks. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities
Unique older building, restored to comfortable hotel, along the popular Easy Bay street. Staff was helpful, kind welcoming. Sweet little continental breakfast, made for a good start to the day in the hotel’s open entry way. Comfortable beds, room, bath. Easy walk to many Charleston iconic restaurants, museums, buildings.
Stayed 3 nights in Sep 2025

10/10 Excellent

Geoffrey, Vienna

Liked: Property conditions & facilities
I’m
Stayed 1 night in May 2025