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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
Bar (on property)
Exterior
Shower, rainfall showerhead, designer toiletries, hair dryer
Penthouse (Redemption) | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Charleston City Market
    ‪3 min walk‬
  • Place, Rainbow Row
    ‪4 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(85 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(159 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,675 reviews
The price is €237
includes taxes & fees
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About this property

The Palmetto Hotel

A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Charleston City Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the central location and the breakfast
  • Just a 3-minute walk from Charleston City Market and 3 minutes on foot from Port of Charleston
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Palmetto Hotel Hotel

The Saint Hotel Charleston

The Palmetto Hotel Charleston

The Saint Hotel Charleston SC

The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 996 reviews
Rating 8 - Good. 126 out of 996 reviews
Rating 6 - Okay. 63 out of 996 reviews
Rating 4 - Poor. 23 out of 996 reviews
Rating 2 - Terrible. 9 out of 996 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, delicious breakfast
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast! We’d stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Very clean rooms, very central location, tons of restaurants within steps of door.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience with this hotel and we'd love to come back again soon.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Laura M

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous lobby with water & sweet tea. Very spacious rooms & excellent shower. Friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Great staff/breakfast/bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

daniela

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, nice room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

kathy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautifully decorated. Room amenities included bath robes and a generous room bar. Lobby has a bar which serves breakfast every morning Great location. Highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, well appointed amenities and very clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was always fresh and delicious. There are shops nearby. Had some issues with limited hot water during our showers
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

KEYTRELL

Liked: Cleanliness, amenities, property conditions & facilities
The clean room and the friendly staff.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Lauretta

Liked: Cleanliness, property conditions & facilities
The room was very clean and the shower was fabulous! Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room and great staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service! Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nice, fresh and super simple in the best way. Room was very chic, new and clean. Everything was great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

LEANDRO

Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Would def go back.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Steffonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff by far was the best part of our stay and of course the ambience & design details!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Bettina

Liked: Cleanliness, property conditions & facilities
Clarity on room configuration - I booked a premier room with “multiple beds” and it turned out to be one king bed with a pullout couch. I expected two queen beds. Also the breakfast could be improved. The value for money is not quite there.
Stayed 3 nights in Feb 2026