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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Restaurant
Lobby
Lobby
Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
102 Racer Dr, Cross Lanes, WV, 25313
  • Place, Regal Nitro
    ‪19 min walk‬
  • Place, West Virginia Junior College-Charleston
    ‪20 min walk‬
  • Place, Mardi Gras Casino
    ‪1 min drive‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(78 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

One-Bedroom Junior King Suite-Non-Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room-Accessible-Non-Smoking

  • Sleeps 3

One-Bedroom King Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Queen Beds, Accessible Room, Non-Smoking

  • Sleeps 4

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe King Room

  • Sleeps 2

Similar properties

Front of property – evening/night
Sleep Inn & Suites Cross Lanes - South Charleston
Cross Lanes
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 1,000 reviews
The price is €88
includes taxes & fees
10 May - 11 May
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Regal Nitro. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Mardi Gras Casino
  • Dogs welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 143 out of 1000 reviews
Rating 2 - Terrible. 134 out of 1000 reviews

7.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shawn

Stayed 1 night in Jan 2026

8/10 Good

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice. The hotel could use a little refresh/update.
Stayed 1 night in Dec 2025

4/10 Poor

Madison

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great,, the ladies at the front desk were so nice and they were so understanding and accommodating,, i have to also give a shout out the ladies in housekeeping were so nice and very accommodating in my lengthy stay and made it feel more as a stay with family than a stay at a hotel..thank you all for your hospitality and appreciation of your customers,
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Well stocked. Great staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Kia

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We only stayed so our son could play in the pool with his cousins. The pool was closed with no telling of when it would be open again. The light around the mirror did not work, you only had a buzzing overhead light like you stopped at a gas station bathroom. And this is also a pet friendly hotel....with that being said there was dog poop in the middle of the hall way from shortly after the pool incident til after we went to check out the next morning. Dont plan on staying here again unless the pool is open.....then yet again maybe not since there is other hotels with pools.
Stayed 1 night in Dec 2025

4/10 Poor

Grace

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff support was unusual, inattentive front desk staff and hovering, overly-personal staff at the Bar and Grille. Also, I was locked out of my room one and needed to get qa new key cards. I had several ongoing key-card issues following this. I was also very disappointed that the pool was out of order, and this was not shared with us until arrival time.
Stayed 2 nights in Dec 2025

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived early and asked if we could check-in early (2 hours), and were told "yes" for $50.00. We did not check-in early. Really I have never heard of being charged extra for an early check-in. I could understand if we were waiting on a room to be cleaned, but there wasn't a car in the parking lot. We won't stay ay the Wyndham again because of this.
Stayed 1 night in Jan 2026

2/10 Terrible

Brent D

Travelled with family and small children
Disliked: Amenities
All advertised amenities were not available. The only reason we picked to stay at this hotel was because of the beautiful tropical indoor pool. However we arrived, changed and walked down to the pool only to find a sign that said the pool was closed for maintenance. We were not made aware of that when we booked or checked in. Anytime an advertised amenity is not avaliable especially such a big selling point for a hotel in the winter any and all websites that it is advertised on should be updated to reflect that information. My grandchildren were disappointed and had I known before I booked this eould not have been the hotel I picked. I will never stay at this hotel again jn any state.
Stayed 1 night in Jan 2026

6/10 Okay

Juanita

Stayed 2 nights in Dec 2025

8/10 Good

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Breakfast was good. Privacy was well respected
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Everything was good. Descent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. The rooms were clean.
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Just okay
Stayed 1 night in Dec 2025

10/10 Excellent

Anastaisha

Liked: Cleanliness, amenities
Room was clean! Everything was amazing, staff was very friendly! 10/10 experience ❤️
Stayed 2 nights in Dec 2025

2/10 Terrible

joakima

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was an absolute terrible experience. They rented us a room knowing the hot water tank has been broken for certain rooms my room was 225. They sent the maintenance person out which was the housekeeper. After an hour waiting she showed up and told us we will switch rooms to many problems in our room. Cool we swap rooms, hot water worked for 10 minutes then cold shower again. Witch made us miss a luch appointment we had. And everytime we left the room our key quit working , they blame the key fob. And cell phones , that was not the case there stuff is just broken , toilet wouldnt flush and just started running in the floor but no plunger , they staff was nice except the one older lady on nights , she needs to work from home. I will never stay at this location again
Stayed 3 nights in Dec 2025

4/10 Poor

Damion

Business traveller
Staff was pleasant (front desk rep) the carpets throughput the hallways were dinghy the bed was uncomfortable the furniture in the room wad outdated the lobby and the pool was nice especially the pool setup even though it was out of order the stay wasn't worth the price
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was fun, the rooms had beds that were comfy and the whole place was comfy and clean and the elevator was fun. The elevator and buttons were the highlight and the breakfast was yummy and we loved the breakfast attendant. -my 6 year old who dreams of being a YouTube hotel reviewer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Morgan

Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very out dated, Back door did not lock . Pool out of order as was most the exercise equiptment. Carpet furnishings and walls were stained . Musty odor .No hot water . Pool tables in the bar area was nice but not free. Breakfast was Great and rooms were mostly clean and bug free . So that's a big plus . But the whole point of the stay was Kids could swim.(NOT)We left early.
Stayed 1 night in Dec 2025

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness
The staff was very friendly
Stayed 1 night in Dec 2025