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Best Western Plus Huntersville Inn & Suites Near Lake Norman

2.5 star property

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Photo gallery for Best Western Plus Huntersville Inn & Suites Near Lake Norman

Free daily continental breakfast
Down duvets, pillow-top beds, in-room safe, desk
Exterior
Lobby
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
13830 Statesville Rd, I-77 At Lake Norman, Exit #23, Huntersville, NC, 28078
  • Place, Birkdale Village
    ‪4 min drive‬
  • Place, Northlake Mall
    ‪5 min drive‬
  • Place, Lake Norman
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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About this property

Best Western Plus Huntersville Inn & Suites Near Lake Norman

Hotel in Huntersville with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Best Western Plus Huntersville Inn & Suites Near Lake Norman offers 64 air-conditioned accommodations with MP3 docking stations and a safe. Pillowtop beds feature down duvets. A pillow menu is available. 39-inch LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit.

This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Huntersville Inn & Suites Near Lake Norman. During your stay, you'll be within walking distance of Discovery Place Kids. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Lake Norman and 7 minutes from Northlake Mall
  • Cats and dogs welcome free of charge (restrictions apply)
Best Western Plus Huntersville Inn & Suites Near Lake Norman offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Huntersville Inn & Suites Near Lake Norman. Free self parking is available.

Smoking is allowed in designated areas at this Huntersville hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Huntersville Inn Lake Norman
Best Western Plus Huntersville Lake Norman
Best Western Plus Norman
Best Western Plus Inn Lake Norman
Best Western Plus Lake Norman
Best Western Plus Huntersville Inn Suites Near Lake Norman

Best Western Plus Huntersville Inn & Suites Near Lake Norman Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Quick overnight stay

We stopped on our way from driving to Florida. We arrived around 1:30am in the morning. We called to let them know. Check in was quick with no stress. After booking the hotel we read some of the horror reviews and were worried. We were pleasantly surprised with our stay. Staff were friendly and checked us in quickly. Room was a little tired but was clean, beds were comfortable and we had no issues. Breakfast was good. Eggs, Belgium waffles, biscuits and gravy, sausage patties, bacon, yoghurts, juice, toast, bagels, English muffins, fruit and cereal and coffee. It was a solid reliable breakfast. No complaints. Would stay again as a quick stop on longer journey. We stayed in room 125 on the left side of the property.
Stayed 1 night in Aug 2025

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent value for the price. Clean and friendly.
Stayed 1 night in Aug 2025

4/10 Poor

Dwight

Travelled with partner
Liked: Staff & service, amenities
Disappointed. Broken light fixture in bathroom. Outlets on bedside lamp didn’t work… had to unplug alarm clock to get outlet. Damaged wall in hallway outside room. Breakfast was in warming trays that almost burned my hand, yet eggs & sausage were stone cold.
Ceiling fixture in bathroom
Wall in hallway outside room
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get to from I77. Check out staff was friendly
Stayed 1 night in Jul 2025

8/10 Good

Judith

Liked: Staff & service
There wasn’t much to do near the hotel.
Stayed 6 nights in Jul 2025

4/10 Poor

Towanna

Stayed 1 night in Jun 2025

6/10 Okay

Diane, Albany

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Louis

The coffee maker in the room didn’t work. Everything was quiet, clean. The staff was helpful.
Stayed 1 night in Jul 2025

8/10 Good

Julian, Norcross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - Would highly recommend!!!
Stayed 1 night in May 2025

4/10 Poor

Sharon

Stayed 1 night in Jul 2025

8/10 Good

JOHN

Liked: Cleanliness, staff & service
OK hotel for overnight stay. Room showing its wear. Starting to rundown.
Stayed 1 night in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ROBERT, WEST PALM BEACH

Stayed 2 nights in Jun 2025

6/10 Okay

Krystal

Travelled with partner
Disliked: Staff & service
I’m so unhappy !!!! I booked this hotel that was more money a night than a different hotel because it had a pool. Well the pool was not open for the three days we were there. It was in the high 90’s each day I was there.When asking the front desk I got told they don’t know why or when it will be opened. They did not do any housekeeping the entire time we were there. I got told they don’t do housekeeping services until day 4. Could not even get them to give us fresh towels. Breakfast was never restocked. When it was out it was out. So we never got breakfast.
Stayed 3 nights in Jun 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was fine. However the sink in the bathroom area was very slow in draining water. Advised the front desk at the hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Jenna

Stayed 3 nights in Jun 2025

2/10 Terrible

Vonda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ie was dirty had a bad odor, lacked working air conditioning in some rooms, poor drainage in the bathroom, dirty tub. Very good and clean breakfast room, it lacked in accessible features such as grab bars in the bathroom and not enough accessible sidewalk entrance for wheelchair access
Stayed 2 nights in Jun 2025

2/10 Terrible

Ranulfo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken unfriendly staff there was a fire alarm smoke field the lobby traveled to the 2nd fl the desk cleared simply said forget it and just go back to the room.I had to call the fire dept to male sure the place was safe. Overall unpleasant experience
Stayed 3 nights in Jun 2025

2/10 Terrible

William

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Elevator not working, staff refused to change rooms to accommodate elderly and handicapped saying they couldn’t because it was booked through a third party. Pool filthy and not useable , patio furniture still stored and full of mold in the pool pump house that was open with access to all pool chemicals. Clump of hair in bathtub and old soap wrapper. Toilet continued to run and flush itself. Fire alarm went off at midnight due to a microwave and staff turned off fire alarm.
Stayed 2 nights in Jun 2025

6/10 Okay

shannon

Room next to ice maker, crazy...noisy all night unacceptable!
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with pets
You get what you pay for here I like it but it’s in spots a little rough. But the price is right
Stayed 1 night in Jun 2025

4/10 Poor

Bartholomew K, West Hollywood

Disliked: Cleanliness, amenities, property conditions & facilities
Property is run down. Hotel listing had included room safes for valuables, but, that is not correct. There are no safes for your valuables in rooms. Hotel felt unsafe due to poor condition & lack of safes in room.
Stayed 3 nights in Jun 2025

4/10 Poor

Stephanie

Disliked: Room comfort
Room was very dingy and outdated, AC did not work properly, no tv remote for the tv. Wouldn’t stay here again
Stayed 1 night in Jun 2025

4/10 Poor

Antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved two rooms at this hotel for my family, and I have to say I'm sorry that we stayed here. The furniture in the lobby is old and worn out and needs badly replaced. One room has that smell you smell when your dog needs a bath. The other room had a large bug in it running on the carpet that my family killed. There is no soap dish in the bathrooms to hold the bar of soap, the tub stopper isn't connected to the bathtub as it should be. One room didn't even have a phone to call the front desk with. This is a very, very basic place and not as nice as most other places that I've stayed during my lifetime. The reason that I chose this place was mainly due to price, but the old saying of "you get what you pay for" definitely applies here. The pool is empty and when I asked the desk clerk why it's not in service, I was told they are trying to get it working, but no end in site as of now. I won't stay here again, and I wouldn't recommend it to others.
Stayed 2 nights in May 2025