Charlotte Marriott SouthPark

4.0 star property

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Photo gallery for Charlotte Marriott SouthPark

Bar (on property)
Meeting facility
Smart TV, Netflix, iPod dock, pay films
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
2200 Rexford Rd, Charlotte, NC, 28211
  • Place, SouthPark Mall
    ‪6 min walk‬
  • Place, Quail Hollow Club
    ‪8 min drive‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

Club Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Concierge Room, Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott SouthPark

Eco-certified hotel with fitness centre and seasonal outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
Charlotte Marriott SouthPark offers 199 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott SouthPark. During your stay, you're just a quick walk from SouthPark Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Governor's Pub
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym
  • Just a 1-minute drive from SouthPark Mall and 9 minutes from Spectrum Center
  • Dogs welcome for a fee
Charlotte Marriott SouthPark offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9645 square feet (896 square metres) and includes conference space. The eco-certified Charlotte Marriott SouthPark also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Governor's Pub – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Governor's Pub

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 9,645 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub (56 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Marriott
Charlotte Marriott Southpark
Charlotte Marriott Southpark Hotel
Charlotte Southpark Marriott
Marriott Charlotte
Marriott Charlotte Southpark
Marriott Southpark
Marriott Southpark Charlotte
Marriott Southpark Hotel
Southpark Marriott
Charlotte Marriott Southpark Hotel Charlotte
Charlotte Marriott Southpark Hotel
Charlotte Marriott Southpark Charlotte
Charlotte Marriott Southpark Hotel Charlotte

Charlotte Marriott SouthPark Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conference

The stay was great. Did not like that free wi-fi was not offered.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Stayed 3 nights in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel not bad
Stayed 5 nights in May 2025

10/10 Excellent

Robert, Briarcliff Manor

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Kelly

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is a little dated but still nice. However the air conditioner in rooms are terribly loud that you will not be able to sleep. Reported this to front desk.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

John

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

What happened to Marriott?

Room 219. The good: comfortable bed, room design, front desk staff. The bad: everything else… the room was not maintained: small things (dying remote batteries) to larger things fridge wasn’t cold, but was cold enough to leak condensation all over the floor. To “what?”: the shower curtain had been crudely shortened so much that it left a 3” gap between its bottom and the tub edge (water got everywhere). And lastly, the unforgivable… the toilet was loose and rocked side to side: the wax ring was obviously no longer sealing, so smells from the trap kept coming up. Why unforgivable though? Beside it being obvious to anyone who cleaned the bathroom, the caulk around the bottom showed that someone knew about it, but couldn’t be bothered to fix it properly.
Stayed 2 nights in Jun 2025

4/10 Poor

Sharon

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When I made the reservation, it says free breakfast and free parking . There was no free breakfast . The housekeeper assume we didn’t what the sheets changed, floor sweepted or the tub cleaned, on I had to pull the sheets off the bed and placed them with towels on the floor in order have them changed There was a dog on our floor that bought constantly, you can tell he was a larger size dog
Stayed 3 nights in Jun 2025

10/10 Excellent

Dale

Stayed 1 night in Jun 2025

10/10 Excellent

Season

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dana, Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this Marriot in the past and had a much nicer experience. My husband and I came in on a red eye and when checking in the front desk staff was less than friendly which was neither here nor there. The room was okay our bathroom had a broken curtain and chipping tub bht we were only staying one night so we dealt with it but in the past I’ve had a nicer room better staff experience. But the area surrounding the hotel is beautiful I would still probably stay here again in the future
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 3 nights in Jun 2025

10/10 Excellent

Karthik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Super!
Stayed 3 nights in May 2025

4/10 Poor

Paul

Disliked: Staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. As soon as you came through the front entrance, you could tell they cared about how their hotel looks. The staff was very friendly and helpful. We would definitely stay here again if we come back to Charlotte.
Stayed 1 night in May 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 1 night in May 2025

10/10 Excellent

Nichole

Liked: Amenities
The staff was very friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean in all areas. Restaurant and bar offered nice selections and staff were very attentive. Numerous restaurants and shopping within wslking distance. I enjoyed interacting with the front desk staff at various times during my stay.
Stayed 3 nights in May 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got back late from a concert and parking was a little difficult. Overall very nice place would stay again!
Stayed 1 night in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Lindsay

Stayed 1 night in May 2025

8/10 Good

Tisheka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't ready at check-in time. I had to wait over 30 minutes for my room.
Stayed 1 night in May 2025