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Courtyard by Marriott Charlotte/Matthews

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte/Matthews

Terrace/patio
Reception
Exterior
Daily to-go breakfast (USD 13 per person)
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

View in a map
11425 East Independence Blvd, Matthews, NC, 28106
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Place, SouthPark Mall
    ‪19 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, King Bedroom, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, King Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,008 reviews
The price is €88
includes taxes & fees
12 Nov - 13 Nov
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte/Matthews. During your stay, you'll be within walking distance of Bowlero Matthews. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Courtyard Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Bowlero Matthews and a 3-minute drive from Sportsplex at Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This 3-star Matthews hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Courtyard Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Reviews

Courtyard by Marriott Charlotte/Matthews Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

Reviews

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but room smelled a little

The staff was friendly and the location was convenient for dining and shopping. But my room smelled like medication plus the room next to me to my right had someone who smoked in their bathroom so it went to my bathroom walls.
Stayed 2 nights in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, clean, comfortable beds
Stayed 1 night in Jul 2025

2/10 Terrible

Phillip

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in bathroom. No free coffee or breakfast. Rude staff. No houseboy replenish cups, towels, make bed or clean up. Room wasn’t in very good shape when checked in. Two night stay and I should have moved out. I was just too tired to pack up and move on. After 2nd night I left. Also a 40.00 charge was added to my room bill plus a 1:00 charge. No explanation. I blocked payment of the 40,00 charge to my Card.
Stayed 2 nights in Aug 2025

10/10 Excellent

Makeva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Preston

Stayed 1 night in Jul 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well maintaned and clean,
Stayed 10 nights in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for your soccer tournament or ID camps, park 5 mins away.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANTOINETTE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay and will be returning in May 2026! Room was clean, beds were comfortable and front desk staff were very friendly and helpful with any questions we had. Great place to stay!
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Cancelled reservations because pool was closed and didn’t find out till I showed up this was only reason why I booked there . Should have mentioned pool was closed when I made reservations
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The check in gal was super friendly and very helpful. Everything was very clean only thing I would say is that the carpet in the hallway was ripped but other than that it was very clean.
Stayed 1 night in Jul 2025

8/10 Good

Crystal

Stayed 1 night in Jul 2025

6/10 Okay

Princes

The carpet smelled old and need to be replaced.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrea

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Dont recommend

The check in was great. She was very nice and quick. We got to our room, it was a little warm. We turned the air down. It never got cool. We went down to look at the pool. It was green! Couldnt see through it. Thats one of the main reasons I booked this place. Too bad we cant use the pool. At midnight the ac unit started making a loud noise. My daughter couldnt sleep. She went to the truck to cool off and get some sleep. She had a state test the next morning at 7:45. So much for a relaxing night.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness
Staff was very welcoming
Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part . I would say that they were understaffed. It took 45 minutes to check in and somehow there were two reservations and my card was charged 3 times . I will admit that most of the staff was professional at night time however, sitting on your cell phone while at the front desk didn’t seem inviting .
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Alicia

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

2/10 Terrible

Trenita

Disliked: Cleanliness, staff & service, property conditions & facilities
Has a mildew smell. Toilet was clogged, went to the front desk and she said she could get us a plunger. I
Stayed 2 nights in Jun 2025

6/10 Okay

Sanpri

Travelled with family

It was ok...but disappointed

We are local and were celebrating my younger son's birthday. His only request was to stay at a hotel with a pool. We get there the pool was closed because someone pooped in it. We were told it would open again at 10 am in the morning so I got a late check out thinking we could at least have an hour. It still was not operating. There were lots of food stains in furniture and a ripped curtain. No towels in the gym. The staff was nice enough and thankfully we had vouchers for the bistro but that food is too expensive for what was offered.
Stayed 1 night in Jun 2025

6/10 Okay

Jeanie, Asheville

Liked: Amenities
Staff were incredibly friendly and helpful. This Courtyard location is very outdated and shows signs of needing repair. My room was not as clean as it should be. Hair in shower and on chairs and table tops. Location is limited to food choices after 9 PM. Parking was easy and there was plenty of spots available. Truck and trailer parking available. Over priced rates for what you receive. Definitely needs a huge make over and remodel for the price they charge. Upside is they have lots of amenities and the staff are wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025