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Courtyard by Marriott Charlotte/Matthews

3.0 star property

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Photo gallery for Courtyard by Marriott Charlotte/Matthews

Breakfast and dinner served, American cuisine
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Exterior
32-inch LCD TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11425 East Independence Blvd, Matthews, NC, 28106
  • Place, Bowlero Matthews
    ‪9 min walk‬
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, King Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, King Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

32-inch LCD TV with cable channels, TV

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, King Bedroom Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
The price is €78
includes taxes & fees
22 Mar - 23 Mar
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Courtyard by Marriott Charlotte/Matthews

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte/Matthews. During your stay, you'll be within walking distance of Bowlero Matthews. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Courtyard Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 14 minutes by foot from Bowlero Matthews and a 2-minute drive from Sportsplex at Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This 3-star Matthews hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Courtyard Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There are no real options for breakfast only paid Starbucks and the coffee is pricey even for that. They are undergoing summer renovations but during our day, the elevator also stopped working so that was fun checking out walking bags down the stairs. It’s aging property, but it looks like they’re catching it in time to renovate, but I don’t think I’ll stay again.
Stayed 2 nights in Nov 2025

4/10 Poor

Joanne

Stayed 2 nights in Nov 2025

6/10 Okay

Marlene

Travelled with family
This hotel needs work. Our room was ok but the mattresses were not great. No little speciality items like makeup remover or lotions. The elevator was also broke. The check in n out people were nice.
Stayed 1 night in Nov 2025

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
CONS: Rooms have a moldy stuffy smell. Bring frebreeze spray and a plug in. Hotel is close to the major highway which is loud and able to be heard inside the room. PROS: close to food options and shopping. Refrig and microwave on the room.
Stayed 2 nights in Nov 2025

6/10 Okay

Carmen

Disliked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Aundrea

Stayed 2 nights in Nov 2025

10/10 Excellent

Sara

Stayed 1 night in Nov 2025

6/10 Okay

James

Travelled with group
Liked: Amenities
Disliked: Staff & service
If you have a checkout time of 11am why is the hotel housekeeping knocking on your door at 0830-0900? Just come after instead of waking up people.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Zack

Stayed 1 night in Nov 2025

2/10 Terrible

Joe

Liked: Property conditions & facilities
Hotel did not coordinate with the building restaurant for hood cleaning. Set the building alarm off at 1:30am in the morning and the hotel had to be evacuated. This is an oversight that severely affected many hotel guests. Unacceptable for a hotel of this quality.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything here was perfect..staff and rooms and overall awesome... different tv setup I think would make a difference because it's very time consuming to find anything
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities
Every thing was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Citlali

Stayed 1 night in Nov 2025

8/10 Good

Denisha

Stayed 1 night in Nov 2025

2/10 Terrible

janice

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Danney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit run down.. but overall it met our needs for the night. Be careful parking. Don’t leave anything in the car. Two cars around ours had their windows broken out over night. Police were in the lot in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel and a good location or visiting family in Indian trail, North Carolina. The property is undergoing renovation so there is some construction underway. The workers were very quiet and did not disturb our stay. Breakfast is not included but there is a diner in the main lobby. The staff were friendly and professional. We will stay there again when we travel to that area.
Stayed 9 nights in Oct 2025

6/10 Okay

Brian

Travelled with family
Disliked: Property conditions & facilities
The room was fairly clean, but the sheets for the pull out couch were dirty. The front desk replaced them without any problem. The hotel was having some renovations done while we were there and work materials were left in the hallway which made it difficult to come through with luggage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

One night accommodation. Great hotel. Comfortable beds. Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Natanael

Stayed 3 nights in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish you had a resturant open for all 3 meals.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and bar/dinner staff were amazing & had pleasant attitudes. The breakfast bistro staff was a little hit or miss on helpfulness depending on who i talked to but it was nothing to complain about. Rooms were very clean. The gym is clean and quiet. Drinks and dinner at the bistro/bar were good.
Stayed 2 nights in Oct 2025

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