Hilton Charlotte University Place

4.0 star property

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Photo gallery for Hilton Charlotte University Place

Lake view
Property preview
Reception
Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, University of North Carolina at Charlotte
    ‪11 min walk‬
  • Place, Charlotte Motor Speedway
    ‪8 min drive‬
  • Place, Concord Mills
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

Executive Room, 1 King Bed, Club lounge access

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(117 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

8.6 out of 10
Excellent
(13 reviews)
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(79 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping centre in Charlotte with free parking
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The shopping around Hilton Charlotte University Place gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Shoppes at University Place. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway
Hilton Charlotte University Place offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Reviews

Hilton Charlotte University Place Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 689 out of 1117 reviews
Rating 8 - Good. 193 out of 1117 reviews
Rating 6 - Okay. 120 out of 1117 reviews
Rating 4 - Poor. 59 out of 1117 reviews
Rating 2 - Terrible. 56 out of 1117 reviews

Reviews

10/10 Excellent

Khadijah

Liked: Cleanliness, amenities, property conditions & facilities
Extremely helpful, welcoming staff
Stayed 1 night in Jun 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this location. Husband booked a nearby hotel because it was a little cheaper but it was horrendous! Walked out and came back to Hilton that has not disappointed! Sometimes you got to pay a little more and that’s ok
Stayed 1 night in Jun 2025

4/10 Poor

Lucas Adam, Fort Dodge

Too much going on in the parking lot with vehicles
Stayed 4 nights in Jun 2025

8/10 Good

Nyoka

Travelled with partner
Liked: Cleanliness
The area was walkable with plenty of stores and restaurants. We went when there was a Juneteenth festival. The hotel could upgrade hallway carpet and doors painted.
Stayed 3 nights in Jun 2025

8/10 Good

Wiston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jun 2025

8/10 Good

Maryanne

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to visit great outdoor scenery
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Maivel

We had a great time.
Stayed 2 nights in Jun 2025

2/10 Terrible

Christian

Business traveller
Disliked: Staff & service, room comfort
Well I found out much later that this property frequently experiences vandalisms. The room initially had a very bad body odor smell which I had to request be fixed and it was not as updated as I had imagined. It was close to businesses but it was definitely a downer when our car was broken into. We have had to spend a lot of extra money which I feel with knowing the crime ahead of time the hotel could have much better prevented. They should be spending the money to protect the clientele
Stayed 1 night in Jun 2025

10/10 Excellent

Elissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in May 2025

10/10 Excellent

Janice

Liked: Amenities, property conditions & facilities
Enjoyed my stay. Staff courteous and professional
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient area
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time visiting charlotte and had a great experience at the Hilton hotel. Pleasant atmosphere and friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were able to check in an hour early with no problem
Stayed 1 night in Jun 2025

10/10 Excellent

samaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Although we were there while a convention was also there, we were still comfortable and enjoyed our stay.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Dickson

Room service very expensive may want to opt for door dash
Stayed 2 nights in Jun 2025

10/10 Excellent

Dama

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely go back and stay longer. Great area!
Stayed 1 night in Jun 2025

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities
Outside looked not great. But the hotel is very nice. Staff was great and the rooms and breakfast were wonderful as well. Would definitely stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Chantele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at this same hotel every time we come to Charlotte. It always clean and the staff is always very nice.
Stayed 1 night in Jun 2025

8/10 Good

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel conveniently located near shopping and restaurants. The view was great ansmd staff seemed friendly. Housekeeping services provided upon request only and the bed was not very comfortable.
Stayed 4 nights in Jun 2025