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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Lobby
Renovated 1 Queen Bed Suite - Main Building | Private kitchen | Coffee/tea maker, electric kettle
Property entrance
Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlottetown Inn & Conference Centre

Pet-friendly hotel connected to the convention centre in Charlottetown with free breakfast
This smoke-free hotel features an indoor pool, a fitness centre and laundry facilities. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and camper van/bus/lorry parking. Housekeeping is available on request.
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Charlottetown Inn & Conference Centre's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from St. Paul's Church. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • On-site recreation includes a gym
  • Just a 3-minute walk from St. Paul's Church and 4 minutes on foot from Public Archives and Records Office
  • Pets welcome for a fee
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 7 2025 to December 7 2025 (dates subject to change):
  • Meeting facilities
The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 212 out of 1469 reviews
Rating 8 - Good. 295 out of 1469 reviews
Rating 6 - Okay. 337 out of 1469 reviews
Rating 4 - Poor. 311 out of 1469 reviews
Rating 2 - Terrible. 314 out of 1469 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Terri

Travelled with family
Disliked: Cleanliness, amenities
Housekeeping staff requires training/supervision.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
it was all awesome, thanks!!!
Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Leslie

Stayed 2 nights in Sep 2025

6/10 Okay

Shannon, HAZELRIDGE

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property is under construction, but our room was newly renovated. Tried to use the pool but it was dirty. Breakfast was decent, was your standard continental breakfast. Location was great
Stayed 2 nights in Sep 2025

6/10 Okay

Jodi

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A good spot that will show so much better after renovations are complete
Stayed 2 nights in Sep 2025

8/10 Good

KELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night family stay

Very mediocre breakfast. Not much for healthy options.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed across the street and used the tunnel. Was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Charlottetown Inn

The improvement works at the hotel will be great! Wonderful staff in reception Girl on duty was really great and helpful Thank you for making our time so enjoyable
Stayed 4 nights in Sep 2025

4/10 Poor

Ellen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brigham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location, walking distance to restaurants and bars
Stayed 1 night in Sep 2025

6/10 Okay

Raven

Stayed 5 nights in Sep 2025

8/10 Good

Wayne

Travelled with partner
Liked: Staff & service
Overall, the location and hotel worked for us. The hotel is under renovation. Once completed will be a fine place to stay
Stayed 4 nights in Sep 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, property conditions & facilities
Hallway room was in was under construction it was very loud. We also got a noise complaint when we were just laying in bed watching TV. There were bugs in the room, stains on the sheets, mold in the toilet, and scrapes all over the wall. Had to bring our own TV to watch what we wanted.
Stayed 2 nights in Sep 2025

10/10 Excellent

rofell

Stayed 1 night in Sep 2025

4/10 Poor

Belinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Louise

Travelled with partner
Liked: Amenities
Everything is in walking distance. Great location. This hotel is in renovation so it can be noisy during the day.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very nice
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Stayed 2 nights in Sep 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Close to downtown Charlottetown but a bit out dated. The breakfast is not great. Good location though.
Stayed 2 nights in Sep 2025

4/10 Poor

TODD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 400.00 and under construction not worth the price! Sorry won’t be back!
Stayed 1 night in Sep 2025

6/10 Okay

Cheryl

Stayed 2 nights in Sep 2025