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Mercure Chartres Est

3.0 star property

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Photo gallery for Mercure Chartres Est

Exterior
Reception
Terrace/patio
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
24 Avenue Gustave Eiffel, Chartres, Eure-et-Loir, 28000
  • Place, La Maison Picassiette
    ‪3 min drive‬
  • Place, Chartres Cathedral
    ‪7 min drive‬
  • Place, International Stained-Glass Centre
    ‪7 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, desk, soundproofing, free WiFi

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed | Premium bedding, desk, soundproofing, free WiFi

Privilege, Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Chartres Est

Hotel in Chartres with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Change of towels is available on request
Mercure Chartres Est offers 77 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Mercure Chartres Est, you'll be close to Illiade Exhibitions Center. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Le Fragrance
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 3-minute drive from Illiade Exhibitions Center and a few minutes from La Maison Picassiette
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1604 square feet (149 square metres) and includes a conference centre. A terrace, an arcade/games room, and multilingual staff are also featured at the business-friendly Mercure Chartres Est. For a fee, parking is available.

This 3-star Chartres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Le Fragrance – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar – This café only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 19.50 for adults and EUR 9.75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar
  • Le Fragrance

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (1,604 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (58 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 01 January:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 for adults and from EUR 9.75 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 AM
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Chartres
Kyriad Hotel Chartres
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Chartres Kyriad Hotel
Kyriad Chartres Hotel
Kyriad Chartres Chartres
Kyriad Chartres Hotel Chartres

Mercure Chartres Est Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 336 out of 859 reviews
Rating 8 - Good. 402 out of 859 reviews
Rating 6 - Okay. 81 out of 859 reviews
Rating 4 - Poor. 29 out of 859 reviews
Rating 2 - Terrible. 11 out of 859 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice. The place is a little tired. Fine for a night.
Stayed 1 night in Jun 2025

8/10 Good

sylvie

Business traveller
J ai beneficie d une chambre refaite donc agreable La salle du petit dejeuner est agréable , un plis avec les fruits coupés
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

SAMUEL

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Plutôt déçu

Habitué de la licence, j'ai été plutôt déçu par trois points : - qualité de la literie. - chaleur dans les chambres avec clim inactive. - réponse de l'accueil quand je leur ai dit qu'il faisait trop chaud : "Ne vous plaignez pas vous n'étiez pas au 3ème".
Stayed 1 night in May 2025

8/10 Good

OLIVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

RIEHM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Douglas, Climping

Stayed 1 night in Mar 2025

4/10 Poor

Christophe

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Flory

Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appréciable

Hotel très propre, les employés sont au petit soin, le restaurant est bon, le petit déjeuner bon. Petit bémol, j’avais la chambre 301 qui est proche de la chaufferie donc j’avais un bruit de fond de ronronnement mais avec mes boules quies j’ai néanmoins bien dormi. A savoir qu’on m’avait mis dans cette chambre comme j’avais demandé à avoir une vue sur le parking pour mon véhicule. Et malgré le fait d’avoir mis le thermostat au max je n’avais pas particulièrement une bonne sensation de chaleur; mais on n’y est malgré tout très bien et la propreté sur place m’a permis de me sentir tout de suite bien dans ma chambre.
Stayed 1 night in Feb 2025

10/10 Excellent

Laure

Stayed 1 night in Feb 2025

10/10 Excellent

PHEULPIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Très bonne expérience, nous venons souvent dans cet hôtel et nous y sommes toujours très bien accueillis.
Stayed 1 night in Jan 2025

6/10 Okay

OVOTEAM

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Salima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Romaric

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On way home from Spain, just a stop. But good value and clean. Disappointed the restaurant wasn’t open Friday/Saturday as there is not much within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Travelled with group

Excellent

Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Stayed 2 nights in Oct 2024

8/10 Good

Laguilliez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfortable. The bathroom was clean, but needs refurbishing. There was plenty of hot water. We arrived on Saturday evening and were told that the hotel restaurant is not open at the weekend. This is not made clear on the booking page. However, there was a private booking for 80 people, on Saturday evening, so the restaurant was open, but no tables had been reserved for other guests. Food outlets are extremely limited nearby so we had to drive into the city centre to find a restaurant. Multiple road works, 30km speed limit and appallingly poor town planning made it very difficult to find our way to a car park near the city centre. Not a good experience, after a long drive from Calais.
Stayed 1 night in Sep 2024

10/10 Excellent

Christophe

Stayed 3 nights in Sep 2024

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024