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The Hotel Chalet at The Choo Choo

4.0 star property
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Dinner and brunch served, Fusion cuisine
Creator video - submitted by The Guided Travels
Business centre
Suite (MacArthur) | Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

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92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet (Suite)

Chalet (Suite) | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (MacArthur)

Suite (MacArthur) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with 24-hour front desk and coffee shop/cafe
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Hotel Chalet at The Choo Choo's great location. During your stay, you're just a quick walk from Chattanooga Choo Choo Historic District. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Elsie's Daughter, a bistro that serves Fusion cuisine
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Chattanooga Choo Choo Historic District and 14 minutes on foot from Chattanooga Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Elsie's Daughter – This bistro specialises in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults and USD 4.00 to 12.00 for children
  • Uncovered self-parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1389 out of 1729 reviews
Rating 8 - Good. 218 out of 1729 reviews
Rating 6 - Okay. 75 out of 1729 reviews
Rating 4 - Poor. 25 out of 1729 reviews
Rating 2 - Terrible. 22 out of 1729 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Kimberlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property as it's located in the middle of the general "train station" area. We enjoyed the history of the area and the variety of places to eat within walking distance. Also took advantage of the free electric shuttle to the aquarium area. Notes: We would really have appreciated a location on-site for real breakfast (the coffee area only had pastry). Also our room had a slight moldy smell (perhaps the AC needs to be cleaned) and it was quite dark (bedside lights were too dim to read and we're only 60). Finally, not enough parking -we returned late two of the nights and had to wait for someone to leave so we could park. REALLY enjoyed the outdoor seating by the caboose and loved the young woman playing guitar one night under the stars and lights. We would return if we're able to snag a discounted room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with excellent staff and the location was perfect for walking to dinner with many dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Rooms are beautiful and parking was easy
Stayed 2 nights in Oct 2025

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, from the decor to the amenities. Easy to walk to anything you would need and want.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Loved everything about this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Stayed 2 nights in Oct 2025

10/10 Excellent

jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Within walking distance to many activities as well as food choices. Definitely feels like a luxury hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a suite for a girls weekend. It was spacious and stocked full of premium liquors. Beautiful view of the courtyard where you could see the train station and depot. Pool is awesome because it is heated here around 80°. Staff was courteous and very helpful. Several fabulous restaurants right around the property. All walkable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the opportunity to stay at such an iconic hotel in historic Chattanooga. Staying in the old box car was an awesome and memorable experience. The staff was friendly and helpful. We had a light out in the bathroom and I needed to be able to do my makeup as I was getting ready for my wedding, but maintenance came by immediately to bring a new bulb. So much to do in the area, no matter what your reason is for visiting. Overall I would highly recommend staying at this hotel if you’re looking for the “Chattanooga experience”.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great - except for one thing. The entire hotel smelled musty and a little moldy. When I visit Chattanooga, I typically stay at the Moxy. They were booked for the weekend, so I made reservations at the Choo Choo. I stayed there in March and enjoyed my experience. This time the smell of the hotel really affected my husband's sinuses. We even went to the Food City nearby and purchased an air freshener to spray in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed with my stay, especially considering the high cost and my expectations for a relaxing experience. Check-in was smooth, and the room itself was clean and nicely decorated. However, the bathroom was a major letdown. Shortly after arriving, we discovered the bathtub was badly clogged — water would quickly fill up while showering. When maintenance arrived, the technician pulled out a large wad of hair from the drain, which was pretty gross. I first tried calling the front desk using the room phone, but it didn’t work. When I finally reached them by cell, I was asked if the issue could wait until morning — which was frustrating, as I obviously wanted it resolved right away. It took about 45 minutes for maintenance to arrive and another 30 minutes to fix the problem, which made it hard to relax after checking in. Additionally, I noticed signs of mold beginning to form on the shower walls, and one of the handle cover plates had come off (I was able to pop it back on myself). After my initial review, I did get a call from the hotel management and they worked things out with me. I won’t share the details but because of the lady on the phone my rating went from a 3 to a 4. To care enough to give me a call really means a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Della M.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room decor was beautiful. Excellent, friendly staff. Elsie daughter’s restaurant was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful interior! The room and amenities were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Decatur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor - reminiscent of train passage and train cars. Kudos!
Stayed 1 night in Oct 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Very comfortable. Clean. Lots of meal and snack options. Pool area was great. Only con was the sound- the doors closing from other rooms was loud.
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic theme and decor makes for a great backdrop. Very clean with attentive staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay ! Absolutely no complaints. Would definitely stay again.
Stayed 1 night in Oct 2025

8/10 Good

Jerrica

Travelled with family
Liked: Staff & service, property conditions & facilities
It was fun for the kids to sleep in a train car, but we don’t care to do it again. There were crumbs on the pull out trundle, only one sheet and an uncomfortable blanket to make up the trundle, water from the shower leaked into the bathroom floor, there were no trash bags, the bed was not king size as advertised, and the shower water pressure was really high.
Stayed 1 night in Oct 2025

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff was excellent! Would definitely stay again and I highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. I loved the colors. The only issue I had was everything was DARK. The room was dark, hallways were dark. Definitely could have used brighter lights in the rooms for the evening time. The hotel staff was very friendly and helpful. I would recommend this hotel to anyone. Prices were also great.
Stayed 2 nights in Oct 2025