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The Hotel Chalet at The Choo Choo

4.0 star property
VIP Access

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Creator video
Lobby
Suite (MacArthur) | Terrace/patio
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

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92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.4 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet (Suite)

Chalet (Suite) | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (MacArthur)

Suite (MacArthur) | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (MacArthur)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

10.0 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with 24-hour front desk and coffee shop/cafe
This hotel features an outdoor pool, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Hotel Chalet at The Choo Choo's great location. During your stay, you're just a quick walk from Chattanooga Choo Choo Historic District. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Elsie's Daughter, a bistro that serves Fusion cuisine
  • To-go breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes helicopter/aeroplane tours
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Chattanooga Choo Choo Historic District and 14 minutes on foot from Chattanooga Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Elsie's Daughter – This bistro specialises in Fusion cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
The Caboose – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults and USD 4.00 to 12.00 for children
  • Uncovered self-parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1332 out of 1665 reviews
Rating 8 - Good. 211 out of 1665 reviews
Rating 6 - Okay. 75 out of 1665 reviews
Rating 4 - Poor. 25 out of 1665 reviews
Rating 2 - Terrible. 22 out of 1665 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, GRAND FORKS

Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were extra dirty room patio door was unable to close, old and needs repair and upkeeping reminded me of the shining
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere beautiful place and great service
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lighting in room was very dark. Noticed an odor outside that was unpleasant. Room was pretty and the bed was very comfortable. Very quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!
Stayed 1 night in Aug 2025

8/10 Good

Anthony, Cumming

Travelled with family
Liked: Cleanliness, staff & service, amenities
While the train car was very clean and quiet, the area around the hotel is extremely run down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service, Location, and Decor

A pleasant surprise for an overnight stay while in town for a project.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay there again recommend anybody

Great motel great staff clean, beautiful rooms lovely atmosphere would definitely stay there and recommend all my friends going up in that direction. Thank you, Mr. John.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gem of a hotel!

Our stay at the Chalet was one of our top hotel stays ever. The rooms are lovely with quaint historic decor and atmosphere, quiet despite central location to entertainment and restaurants, and top notch staff. Will stay again!
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Liked: Cleanliness, room comfort
Disliked: Staff & service
Front Desk was very unhelpful. Charges to card were done but not told why and what they were for. No one at desk seemed interested in my concerns.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Unusual property with lots of charm

Overall we had a great stay - this is such a quirky and cute property. We had a Chalet King room inside the hotel. It was a great size and we loved the decor. The bathroom was small and dated but it’s an historic property so we expected that. Great food and friendly service in Elsie’s Daughter restaurant for dinner. The layout of everything is a bit confusing at first, a property map would have been useful. It’s super quick to walk to the bars and restaurants clustered around the old station, once you get your bearings. The man who checked us in was quite abrupt. He didn’t give us a parking pass to display in the car, so we got a fine the first night despite being in one of the hotel spaces. He said it would be taken care of, but wasn’t apologetic at all and still didn’t give us a permit for the remaining part of our stay until we asked! (Make sure to get one on arrival.) He also told us there is no breakfast available - we realised later you can buy coffee and pastries in the lobby, but we went to Funky Monkey cafe nearby instead both mornings, recommended! Would stay here again if in the area.
Stayed 2 nights in Aug 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel lacks appropriate lighting. I know it’s designed to be a certain style but it’s not practical
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe if this place! Decor is great and we love the pool area, too. Great dining options as well. It’s our fave place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald, Ringgold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was completely impressed with this property. Rooms were great!!!! And location unbelievable. Staff was a 10 out of 10. I travel a lot and have to say this was a great experience.
Stayed 1 night in Aug 2025

10/10 Excellent

gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the bed was very comfortable. We usually have trouble with Hotel pillows but the pillows were excellent. Walking distance to many restaurants. Live the atmosphere of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Kamarla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chalet felt like an elegant step back in time, from the beautiful marble and brass accents to the velvet and fringe furnishings. The decor was perfect in setting the tone of staying in an authentic train car. Restaurants, coffee, shops and more were just steps away. Perfectly situated in the heart of the Choo Choo district. Definitely make this a place to stay. We will be back. Thanks for a wonderful weekend.
Train Cars on Hotel Chalet grounds
Court yard of Choo Choo Station
Elsie’s Daughter Restaurant entrance
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely furnished with personal touches like robe and umbrella
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel with a particular style, pleasant and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne, The Villages

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property with train cars as an option. We stayed in a ground floor room with a patio. We didn't use it as it was full of fallen tree debris but to be honest it was too hot to sit out there anyway. We ate at the hotel restaurant and it was good. Live music was a plus. Then there were other venues nearby for an after dinner drink.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and the property was awesome. Well maintained. Staff as super nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful! We originally got placed in a room where the a/c wasn’t working properly and they moved us to a different room and we had 0 issues. Location was central and near a lot of restaurants and things to do!
Stayed 2 nights in Aug 2025

10/10 Excellent

bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025