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Tru By Hilton Chattanooga Hamilton Place

2.5 star property

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Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Restaurant
Games room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪17 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Chattanooga Hamilton Place

Suburban hotel with free breakfast and health club
Along with a health club, this hotel has a snack bar/deli and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with free newspapers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Chattanooga Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Hamilton Place Mall and 15 minutes from University of Tennessee at Chattanooga
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A health club, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Chattanooga Hamilton Place. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 720 reviews
Rating 8 - Good. 159 out of 720 reviews
Rating 6 - Okay. 76 out of 720 reviews
Rating 4 - Poor. 25 out of 720 reviews
Rating 2 - Terrible. 27 out of 720 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great property clean and thoughtfully laid out rooms.
Stayed 1 night in Jun 2025

8/10 Good

Balmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy early morning traffic

Stayed 1 night in Jun 2025

10/10 Excellent

Nickolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Shea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue of cleanliness in the room upon check in. The staff took care of it. Very friendly and attentive staff, typical breakfast in the morning. Nice lobby & breakfast area.
Stayed 1 night in Jun 2025

8/10 Good

JANET

Liked: Cleanliness
Clean and modern with great bed!
Stayed 1 night in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

2/10 Terrible

Regina

Disliked: Staff & service
Did not go and they still charge me after I tried to cancel a week prior. Very disappointed
Stayed 2 nights in May 2025

10/10 Excellent

Karla

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean. Staff was friendly.
Stayed 1 night in May 2025

10/10 Excellent

Chrystal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe arriving after dark for check in. The facility was clean inside and out.
Stayed 1 night in Apr 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice modern hotel. like the new look.
Stayed 1 night in May 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was fine for a quick overnight stay. The hotel itself was nice and clean. The room was fine but very small though for a longer trip. Breakfast was pretty sad though. They were out of most items and had a limited set up for what I’ve come to expect from the Hilton line-up.
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well put together, breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only complaint I have is when I checked in, using Expedia, the front clerk couldn’t find my reservation. He gave me a number to call them left to sit at table eating and on phone, Expedia tried calling to get problem fixed but he didn’t get up I tried giving him my phone to talk with the person from Expedia but he refused too and then called the person on phone a liar about calling. He was very rude!! The front desk at checkout was very friendly and helpful! Wish I had him at checkin. Other than this the hotel was very nice and clean!!
Stayed 2 nights in May 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Bridget

Stayed 2 nights in Apr 2025

10/10 Excellent

Marischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, caring, & friendly. The room was clean, stylish & the bathroom shower was lovely with nice amenities. The breakfast had wonderful options. It truly was a nice experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean breakfast good, late checkout time, and lots of touches around the hotel showing that the staff goes the extra mile including directions to the closest grocery stores and bar recommendations
Stayed 1 night in Apr 2025

8/10 Good

Kathleen, Fairfield

Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Like the basic location. No coffee maker in the room. Only 2 towels for 2 people.
Stayed 1 night in Apr 2025

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2025