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Tru By Hilton Chattanooga Hamilton Place

2.5 star property

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Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Free daily full breakfast
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(69 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Chattanooga Hamilton Place

Along with a health club, this hotel has a snack bar/deli and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with free newspapers and a hairdryer. LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Chattanooga Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Hamilton Place Mall and a few minutes from Silverdale Confederate Cemetery
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A health club, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Tru By Hilton Chattanooga Hamilton Place. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 859 reviews
Rating 8 - Good. 190 out of 859 reviews
Rating 6 - Okay. 94 out of 859 reviews
Rating 4 - Poor. 30 out of 859 reviews
Rating 2 - Terrible. 29 out of 859 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chasity, Pikeville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Winifred

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Very Nice good location
Stayed 3 nights in Jan 2026

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, beds great
Stayed 1 night in Jan 2026

8/10 Good

Dinup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Lucille

Stayed 1 night in Jan 2026

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

6/10 Okay

Marc

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Decently clean, toilet paper needed to be changed both times we visited, very gross to leave used paper and not have a fresh roll. Ive never seen that at any hotel I’ve been to. Tissue was almost out both times as well. Bed Comforter was thin and cheap, felt only a touch heavier than a sheet or lightweight throw blanket. Only three thin/limp pillows per bed. It felt cheap. Staff was pleasant, food was decent. It was a meh stay. It was nothing I’d be looking forward to doing again or plan to do. You get what you pay for and I wouldn’t stay here again unless I had no other option.
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID, Harrisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Mary, Breslau

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room needed a deep cleaning, bathroom wall made me feel sick, bathroom sink drain stopper not working. Hand soap dispenser was empty.Greasy fingerprints everywhere in the room. Hallway smelled like dirty carpet. No pancake mix for machine, juice machine juice was watered down, tables were all dirty, there was someone working there but he just watched us didn’t clean any tables when people were finished. Front desk left alone often. From 7 am to 7:15 this morning there was no one there. One left and the other one didn’t show up till 7:15. Management needs a replacement. We stayed in Sharonville yesterday and it was top notch….what a difference.
Stayed 1 night in Dec 2025

10/10 Excellent

Frances

Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room 220 heat didn’t work. It was cold outside so needed heat. They apologized and moved us to another room. Lobby was beautifully decorated. Staff very friendly and efficient. Have stayed before and will again.
Stayed 1 night in Dec 2025

10/10 Excellent

WIlliam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was on point
Stayed 1 night in Dec 2025

4/10 Poor

Josie

Travelled with family
Liked: Cleanliness, staff & service
The bed was uncomfortable the outside traffic noise was very loud.
Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Stayed 3 nights in Dec 2025

6/10 Okay

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Stayed 3 nights in Dec 2025

10/10 Excellent

Clifford, Hillsboro

Liked: Cleanliness, property conditions & facilities
Very clean and new.
Stayed 1 night in Dec 2025

4/10 Poor

Marc

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities
Very nice hotel. 5 stars
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2025