The Portland Guesthouse

4.0 star property

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Photo gallery for The Portland Guesthouse

Exterior
Restaurant
Hypo-allergenic bedding, pillow-top beds, individually decorated
Dining
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
51 Portland St, Cheltenham, England, GL52 2NX
  • Place, Pittville Park
    ‪3 min walk‬
  • Place, The Promenade
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪10 min walk‬

Room options

Cosy King Room

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Courtyard King

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

The Portland Guesthouse

This smoke-free guesthouse features a meeting room and free Wi-Fi in public areas. Housekeeping is available on request.
The Portland Guesthouse offers 7 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Portland Guesthouse, you're just a quick walk from Holst Birthplace Museum. Features include free WiFi in public areas, plus breakfast (surcharge) and meeting rooms.
  • Free WiFi
  • Self-service breakfast served weekdays for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room
  • Pets welcome free of charge
Public spaces have free WiFi.

This 4-star Cheltenham guest house is smoke free.

For a fee, guests can enjoy a self-service breakfast on weekdays from 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 4 per day); reservations required
  • Street parking available

Food and drink

  • Weekday self-serve breakfast available 7:30 AM to 9:30 AM for a fee
  • Private picnics

Things to do

  • Bicycle storage

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Guests will receive a WhatsApp message from the property prior to arrival with check-in instructions. Guests must provide their mobile phone number in advance.

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 4 per day (99 ft away)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Portland Guesthouse.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

The Portland Guesthouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 88 out of 134 reviews
Rating 8 - Good. 31 out of 134 reviews
Rating 6 - Okay. 11 out of 134 reviews
Rating 4 - Poor. 3 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, good breakfast, clean rooms, parking good too
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities
Very clean, staff were helpful and location was great.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Damien

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were super friendly and it was very clean.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
Very central to the town centre
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jackie

Lovely place room clean and comfortable excellent breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house with so friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Excellent. Everything is clean and new. Rooms are very spacious.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Clean and very well presented
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great breakfast!
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Love the Portland Guest House, fantastic location for wide choice of restaurants in the town. The place is always spotless and the staff are so friendly. Entry is now via key box system and breakfast has moved over to Continental only. This still offers a good choice of food and drinks. Defo recommend the place.
Stayed 1 night in Jan 2026
Verified

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convienently located place to stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay

Lovely place, very comfortable, great breakfast and staff were awesome 10/10
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely guesthouse. Convenient location as a base for exploring the Cotswolds
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice, breakfast was delicious! Easy walk to a lot of restaurants, pubs, M & S. Public parking across the street, laundry 3 blocks away.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great price near the centre of Cheltenham. V comfy beds and nice pillows and duvet. Good breakfast
Stayed 1 night in Aug 2025
Verified

8/10 Good

K.

Disliked: Cleanliness
Good breakfast, need a lounge area to eat a pizza brought back to the hotel as there was no seating in the our room
Stayed 4 nights in Sep 2025
Verified

8/10 Good

john

Liked: Cleanliness, staff & service
Really helpful staff. Bed was very comfortable and slept really well. Parking in car park opposite convenient and easy walk up to racecourse. Breakfast could’ve been a bit better
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely building close to the city centre. The parking is close at a cost of £5 which is reasonable. The host is lovely. I had a decent sleep and the amenities were plentiful
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Lovely pet friendly place. Tastefully decorated rooms that were spotlessly clean and tidy. The self check in was convenient and worked well. Rooms quite cold at times and vegan options weren't provided at breakfast on at least one of the days, despite me advising the property of my requirements twice in advance of arrival. Would certainly stay again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here again.

A beautiful property, tastefully decorated. Bedroom was lovely and very clean. Generous breakfast and lovely friendly hosts. Situated next to a beautiful park.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Good communication for self check in. Parking permit a good advantage. Good location. Cleanliness very good. Adequate continental breakfast. Polite and helpful staff. I would recommend staying at this guest house for convenience and value for money.
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed our stay but bed was a little uncomfortable, but no other issues
Stayed 1 night in Sep 2025