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The Westin Chennai Velachery

5.0 star property

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Photo gallery for The Westin Chennai Velachery

Outdoor pool, open 6 AM to 9:00 PM, pool loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Coffee/tea maker, electric kettle
Exterior

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Free WiFi

Explore the area

Map
154, Velachery Main Road, Velachery, Chennai, Tamil Nadu, 600042
  • Phoenix Market City
    ‪7 min walk‬
  • Indian Institute of Technology Madras
    ‪1 min drive‬
  • Chennai Trade Centre
    ‪8 min drive‬
  • Chennai (MAA-Chennai Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Studio Suite, 1 King Bed, Non Smoking

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Room, 2 Single Beds, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, minibar

Presidential Suite, 1 King Bed, Non Smoking

  • 117 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Executive Suite, 1 King Bed, Non Smoking

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

The Westin Chennai Velachery

Luxury hotel with 5 restaurants and full-service spa
This hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a 24-hour health club and a bar/lounge. Housekeeping is available on request.
The Westin Chennai Velachery offers 215 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

Guests aged under 16 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Chennai Velachery. During your stay, you're just a quick walk from Phoenix Market City. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Seasonal Tastes, a coffee shop that serves international cuisine
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Indulge with detox wraps, deep-tissue massages or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and yoga classes
  • Within a 15-minute walk of Phoenix Market City and Indian Institute of Technology Madras
  • Airport, train station pick-up and local-area shuttle service available for a fee
The Westin Chennai Velachery offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 12648 square feet (1175 square metres) and includes a conference centre. A nightclub, a steam room, and a terrace are also featured at the luxury The Westin Chennai Velachery. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Chennai hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Seasonal Tastes – This coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Madras Kitchen Company – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Willows – This bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Sunset Grill – This poolside theme restaurant specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Daily Treats – On-site café. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,200 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daily Treats
  • Madras Kitchen Company
  • Seasonal Tastes
  • Sunset Grill
  • Willows

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,648 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (140 centimetre high)
  • Grab bar near toilet (92 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Raised toilet seat (92 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Chennai Velachery

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cots (infant beds) are available for INR 0.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately INR 1200 per person
  • Fee for in-room wireless Internet: INR 00 per stay (rates may vary)
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: INR 0.0 per night
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and MobilePay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Westin Chennai Velachery offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests arriving after 2:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chennai Velachery
Chennai Westin
Velachery
Velachery Westin
Westin Chennai
Westin Chennai Velachery
Westin Velachery
Westin Velachery Chennai
Westin Velachery Hotel
Westin Velachery Hotel Chennai
Westin Chennai Velachery Hotel
The Westin Chennai Velachery Hotel
The Westin Chennai Velachery Chennai
The Westin Chennai Velachery Hotel Chennai

The Westin Chennai Velachery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 288 reviews
Rating 8 - Good. 77 out of 288 reviews
Rating 6 - Okay. 11 out of 288 reviews
Rating 4 - Poor. 10 out of 288 reviews
Rating 2 - Terrible. 4 out of 288 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Shalay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Paid for breakfast and they made us pay again

I have booked a couple of groups here and have paid for breakfast ahead of time. The Westin says I haven't paid for breakfast and makes my guest pay again. They say it is hotels.com not booking with them correctly but either way they should make it right when I show them the booking that is already paid says breakfast included.
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Husband is gluten intolerant the chef (Darwen?) went out of his way to help my husband choose his food and even cooked him rice especially and offered to cook him a curry as well. His service was incredible!
Stayed 1 night in Jan 2025

8/10 Good

Praveen SagayaRaj

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property right in the heart of chennai.
Stayed 2 nights in Jan 2025

10/10 Excellent

KOTHANDARAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Dinesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

8/10 Good

Sherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Musty and damp room

The hotel was very nice and easy to reach from the airport. The only problem was that the room smelled of dampness so much that it gave me a headache and I had to leave the room because I wasn't feeling well. I asked for a dehumidifier and they sent an air purifier which made it a little better. I was able to stay in the room but be sure to ask for a room that does not have a dampness issue.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Very nice hotel to stay, rooms, facilities, all is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice will come back

It’s conveniently located, closed to Phoenix mall , good options for walking and staff very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option

Very friendly environment, excellent attention during check in and very good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Aditi

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Balasubramanian, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Balasubramanian, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

MAHESH

Business traveller
Disliked: Cleanliness, room comfort

LOTS OF SCOPE FOR IMPROVEMENT

The staffs at the Reception, breakfast restaurant, and the Phoenix Mall shuttle service were friendly. However, the stay was completely destroyed during my stay on 19th and 20th July (till afternoon) because of dirty water coming in the taps for about 3 hours because of some problems (19th July). The following morning I realized leakage in the toilet shower tap that made the floor full of water and risky to step on. The hotel could not do much and were trying to arrange for repair. However, we had to get ready to go to the airport and we were really worried about other things including packing. I have taken photos of the bathroom to avoid any dispute later. The only consolation we had was the free drop-off at the airport, but this inconvenience on the last days of our stay puts us off to recommend or stay in Westin any more. It is supposed to be a 5-star hotel, but we were feeling let down because of the high price we paid for our stay. In comparison, our one-night stay at Ramada by Wyndham during 16-17 July was very good and this hotel is 10 times better than Westin. Unlike Courtyard by Marriott at Agra, Uttar Pradesh, India, where we get nice fragrance of flowers in the living space, we used to get the smell of fish-frying from the open kitchen in the open areas of Westin (another Marriott chain hotel). We discussed this issue with the Chef also, who was kindly meeting people to get their opinions. The road outside the hotel is a disaster and always noisy.
Stayed 3 nights in Jul 2024

10/10 Excellent

Munish

Stayed 1 night in Jul 2024

4/10 Poor

Vaitha

Stayed 2 nights in Jul 2024

10/10 Excellent

Yogesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Descent Hotel for business

All comfortable stay, helpful staff, good food options
Stayed 1 night in Jun 2024

10/10 Excellent

sathish kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Damodaran, nashua

Stayed 1 night in Jun 2024

10/10 Excellent

Antonyraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was wonderful along with comfort and convenience. Especially, the relationship manager Ashwini assisted me during my stay entire stay with excellent hospitality.
Stayed 3 nights in Feb 2024

6/10 Okay

Donald

Stayed 1 night in Jan 2024