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Xcabal Hotel Boutique

3.0 star property

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Photo gallery for Xcabal Hotel Boutique

Exterior
Exterior
Exterior
Front of property
Design Quadruple Room, Lagoon View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪14 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪5 min drive‬
  • Place, Cenote Cocalitos
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Lagoon View

Standard Double Room, 1 King Bed, Lagoon View | Terrace/patio

Standard Double Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Deluxe Double Room, 1 King Bed, Lagoon View | Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 King Bed, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View | Individually decorated, individually furnished, iron/ironing board

Design Quadruple Room, Lagoon View

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 17 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony, Partial Lake View

Family Room, Multiple Beds, Balcony, Partial Lake View | Individually decorated, individually furnished, iron/ironing board

Family Room, Multiple Beds, Balcony, Partial Lake View

  • Partial lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Standard Triple Room, 2 Double Beds

Standard Triple Room, 2 Double Beds | Individually decorated, individually furnished, iron/ironing board

Standard Triple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Lake View

Standard Double Room, 1 King Bed, Lake View | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Individually decorated, individually furnished, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Design Quadruple Room, Lagoon View

Design Quadruple Room, Lagoon View | Individually decorated, individually furnished, iron/ironing board

Design Quadruple Room, Lagoon View

  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Double Room, Lagoon View

Premium Double Room, Lagoon View | Individually decorated, individually furnished, iron/ironing board

Premium Double Room, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Lagoon View

Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 King Bed, Lagoon View

  • Lake view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Xcabal Hotel Boutique

Adults-only hotel with spa services and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Housekeeping is available on request.
Xcabal Hotel Boutique offers 11 air-conditioned accommodations, with a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages and manicures and pedicures.
During your stay at Xcabal Hotel Boutique, you'll be within walking distance of Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes kayaking
  • 11 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Xcabal Hotel Boutique. Self parking is free.

This 3-star Bacalar hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Itzel – On-site fine-dining restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Itzel

Things to do

  • Kayaking
  • Water sports equipment

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 3 buildings
  • 6 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

Experiencia Xcabal
Xcabal Hotel Boutique Hotel
Xcabal Hotel Boutique Bacalar
Xcabal Hotel Boutique Hotel Bacalar

Xcabal Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ever

Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent customer service especially by the receptionist. Definitely a place to recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great hostess service .
Stayed 2 nights in Dec 2023

10/10 Excellent

Aldara, Taylorsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

trevor

Stayed 3 nights in Dec 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

barbara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar a pasos de la laguna. Mi habitación con la mejor vista, y una terraza increíble. Excelente opción en Bacalar

8/10 Good

Mireily

Travelled with partner
Liked: Staff & service, amenities
Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details.
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views at a good price. Needs a little more amenities but very good customer service and nice helpful staff. Will definitely return to this hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with awesome views. Very clean property and rooms. Everyone was super helpful, front desk with getting Covid test info and especially Santos, our server, who came through with great recommendations and service.
Stayed 4 nights in Apr 2022

10/10 Excellent

Eric

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was some of the best we had on our trip. The vibe here was great, the beds comfy, and the views amazing. I highly recommend!
Stayed 3 nights in Feb 2022

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

An AMAZING, BEAUTIFUL place!

An AMAZING place in Bacalar to relax!!! New, clean, comfortable, relaxing, beautiful! Little details are needed such as a little closet to place our luggage, but other then that, everything else was PERFECT!
Our room
Balcony
Stayed 1 night in Dec 2021

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.
Stayed 2 nights in Dec 2021

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bacalar's hidden gem

Amazing views, very comfy bed and pillows, the place was very clean. excellent hostess. I will recomend it, you wont be sorry.
Stayed 1 night in Nov 2021

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lagoon and really cute hotel. My stay was perfect, the staff are kind, friendly and helpful and I would definitely stay there again. Only downside if you don’t have a car, it’s a little far from town center and you’ll need to be taking cabs, otherwise it’s a 5 min. drive and it’s more secluded and peaceful, as the town can be a bit louder.
Stayed 4 nights in Oct 2021

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Bacalar vaca

Wonderful view from my room. I will be back. Breakfast needs improvement.
Stayed 2 nights in Aug 2021

10/10 Excellent

Mariela

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias por la atención de primera

Un negocio familiar en el que cuidan cada detalle, agradecemos mucho la atención!
Stayed 1 night in Jun 2021

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

MANLIO FLAVIO

Stayed 4 nights in Aug 2024

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera con affaccio diretto sulla Laguna, molto ampia e pulita. Ottimo anche il ristorante.
Stayed 1 night in Aug 2024