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Hotel Ade

3.0 star property

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Photo gallery for Hotel Ade

Terrace/patio
Grand Double Room, 2 Double Beds, Terrace | Individually decorated, individually furnished, blackout curtains
Bicycling
Restaurant
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Calle 36 × av. 5 y 7, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Ecopark Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪14 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Grand Double Room, 2 Double Beds, Terrace

Plasma TV

Grand Double Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed (1)

Plasma TV

Superior Room, 1 Double Bed (1)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed, Ground Floor (3)

Plasma TV

Comfort Room, 1 Double Bed, Ground Floor (3)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room, 1 King Bed, Terrace

Plasma TV

Panoramic Double Room, 1 King Bed, Terrace

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Ade

An outdoor pool, a restaurant and a poolside bar are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and concierge services.
Hotel Ade offers 7 air-conditioned accommodations with free toiletries and a ceiling fan. Each accommodation is individually furnished and decorated. Plasma televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Ade, you're just a quick walk from Laguna Bacalar Ecological Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent, kayaking and sailing
  • Just a 4-minute walk from Laguna Bacalar Ecological Park and 8 minutes on foot from Lake Bacalar
  • Airport and beach shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at Hotel Ade. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

Guests are served a free local cuisine breakfast daily from 9:00 AM to 10:00 AM.
Hotel Ade has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 9:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Sailing
  • Scooter/moped rentals

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Ade

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: MXN 300

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel ADE Hotel
Hotel ADE Bacalar
Hotel ADE Hotel Bacalar

Hotel Ade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 2 out of 83 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Veronica

Room was spotless, staff was very courtess adding we got comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lino

Liked: Cleanliness, amenities, property conditions & facilities
The room was always clean, everyone was always very attentive and nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Janel

Very nice quiet..very nice staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly staff.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Cláudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in bacalar! The breakfast was good as well and the staff was very helpful. The only bad thing is the lack of light in the room even with the light on but not a major issue. Would recommend as it is close to the lake and restaurants
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Yonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, personal amable
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Gijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome at a friendly hotel

Warm welcome by the owner, who gave is a guide he wrote about Bacalar With all the hotspots And Nice restaurants but also practical tips. The sup Tour we booked by the hotel was also great!! Thanks for a great stay in Bacalar.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Norma

It is clean, it is centrally located and the service is in very good condition
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back. It was a lovely experience!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was O.K. we enjoyed the staying and the breakfast that was included with the price. We'll come back soon. Thanks a lot.
Stayed 3 nights in Jul 2024
Verified

2/10 Terrible

P J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay well clear.

We checked in and then walked out, booking another hotel. It is not as described, with no restaurant, breakfast only between 9 and 10am, a very unpleasant looking pool, poor quality rooms and parking on broken ground to the side. Stay well clear.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

fcliff

Liked: Cleanliness, property conditions & facilities
The layout around the pool, where breakfast was served as well, was unique and inviting. They were super pushy about having to tip the staff a certain amount for serving breakfast. There were signs on every table about this. It wasn't possible to leave the key at the reception for whilst going swimming in the laguna, as the guy said he couldn't promise he's be there later on.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

The bossy receptionist

Internet was very bad, the tv wasn’t working at the beginning I told the reception and the answer was almost all the people who stay with us are from Europe and they don’t watch tv, only Americans like to watch tv eventually they came to fix the tv and not with the best actitud, also they offer parking and is only 4 spots and you have to use the street if you find something, they don’t allow you to bring your own drinks to the pool, the guy and owner at the reception wasn’t that friendly, breakfast was whatever the second day I ended up getting breakfast outside, also they give you instructions if you leave the room don’t leave any light, fan or a/c on at all and was not even a suggestion was almost like an order overall if I go back to bacalar I’ll stay on a different place
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities
Todo súper bien y cómodo. Ale un fenómeno que nos ayudó en todo!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

JIM RONN

Liked: Cleanliness, staff & service, amenities
Personal muy amable. Todo muy limpio. Un complejo muy pequeño con mucho encanto.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARÍA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está en una zona tranquila de Bacalar, a pocos minutos del parque ecológico en la Laguna .
Stayed 1 night in Jan 2026
Verified

6/10 Okay

mastromarino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
La qualité de la literie est très moyenne. Le personnel est très sympathique et l emplacement correct
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness
Buena localización y buen servicio
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel idéalement situé près de l'ecopark. A prendre sans hésitation même si il manquait un peu d'eau chaude lors de notre passage
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tania de los Angeles

Liked: Cleanliness, property conditions & facilities, room comfort

En cuanto ala estadía

Muy bien, solo que deberían varias su desayuno, deberían poner un rótulo en cuanto al cuido y uso de las toallas ya q no te las cambian diarios por el cuido ala laguna,pero uno que anda con niños y no sabe nada de eso deberían comentártelo al entrar al hotel,muy bonito el hotel ha pesar de ser pequeño cuanto con todo las comodidades. Sigo esperando un reembolso de unas cancelación que hice en mayo ya se cumplió un mes y me dicen que es la página que debe regresarme el dinero y la página dice que es el hotel , estaría agradecida si me ayudan a solucionarlo
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Jesus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No se hospeden aqui

Pague habitación doble y me dieron una sencilla con una cama sencilla y me cobraron mucho más de lo que acorde cuando lo escogimos. Se puede encontrar hoteles mucho mejor y con mejor servicio. Wi fi nunca trabajo, la TV nunca se conecto el agua esta super pesada de minerales porque obvio no tienen un suavisador. No lo recomiendo para nada!
Stayed 2 nights in May 2024
Verified

4/10 Poor

Guillermo

Liked: Amenities
Disliked: Cleanliness, staff & service
No dieron acceso a las instalaciones hasta las tres de la tarde, no respetaron la sugerencia solicitada de fumadores, el clima A/A tiraba agua se reporto y solo pusieron toallas en el piso
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Bon sejour

Hôtel avec un rapport qualité prix. Bien placé, il est facile de bouger à pied, location de vélo possible également !
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

INGRID AGLAE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La verdad me llevo mala experiencia, la tele no funcionaba, el internet medio malo (yo no lo utilizo pero otra persona si) se fue la luz no había agua, me tuve que bañar a cubetazos, sin ceros resolutivos los empleados (no es su culpa lo entiendo) pero en si no es una experiencia que quisiera volver a vivir, y tampoco es algo que recomendaría para futuras amistades.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
CUANDO HICE CHECKING NO ME DIERON LA HABITACION HASTA QUE DESCARGUE MI ESTADO DE CUENTA Y COMPROBRARA QUE HABIA PAGADO. PARA ESO SE HACE EL PAGO PORT MEDIO DE EXPEDIA PARA NO TENER PROBLEMAS Y FUE PURA PERDIDA DE TIEMPO.
Stayed 1 night in Jul 2023