Adults-only hotel with rooftop terrace and spa services
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Jaiba Mahahual offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free toiletries. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature Egyptian cotton sheets and premium bedding. This Mahahual hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Jaiba Mahahual, you'll be within walking distance of Mahahual Lighthouse. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
Just a 4-minute drive from Costa Maya Port and a few minutes from Mahahual Lighthouse
Airport shuttle service available for a fee
As a guest of Hotel Jaiba Mahahual, you'll find an outdoor pool, a rooftop terrace, and spa services. WiFi is free in public spaces. The business-friendly Hotel Jaiba Mahahual also features tour/ticket assistance, a garden, and a picnic area. Limited free parking is available on a first-come, first-served basis.
This Mahahual hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Limited on-site parking
Things to do
Bicycle rentals
Ecotours
Outdoor pool
Stereo
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Garden
Picnic area
Rooftop terrace
Spa
Massage
Spa services
Accessibility
No lift
More
Banquet hall
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Egyptian cotton sheets
Bathroom
Free toiletries
Shower
Towels provided
Food and drink
Coffee/tea maker
Minibar
Separate dining area
More
Access via exterior corridors
Air conditioning
Desk
Heated floor
Individual decor
Individual furnishings
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 900
Express check-out available
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: MXN 500 (subject to availability)
Late check-out fee: MXN 900 (subject to availability)
Credit card charges are subject to a surcharge of 2 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).