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South Urban Hotel

3.5 star property

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Photo gallery for South Urban Hotel

Garden
Interior entrance
Interior entrance
Interior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 65 Gongming Road, East District, Chiayi City, 600013
  • Place, Alishan Forest Railway Garage Park
    ‪12 min walk‬
  • Place, Hinoki Village
    ‪12 min walk‬
  • Place, Wenhua Road Night Market
    ‪12 min walk‬

Room options

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a large window.

Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a desk with a chair, a television, and a fruit plate on the side table.

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Standard Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, and a large window.

Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

South Urban Hotel

A restaurant, a coffee shop/cafe and a seasonal outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
South Urban Hotel offers 100 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at South Urban Hotel , you're just a quick walk from Hsinchu Cheng Huang Temple. Features include free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include locker space, a business centre and a meeting room
  • Just a 3-minute walk from Hsinchu Cheng Huang Temple and 12 minutes on foot from Wenhua Road Night Market
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. A seasonal outdoor pool, a vending machine, and a lift are also featured at South Urban Hotel .

This 3.5-star Chiayi City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
South Urban Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: TWD 380 for adults and TWD 250 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ecotours
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (109 centimetre wide door)
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 380 for adults and from TWD 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 嘉義市旅館097號
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 3:00 PM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

South Urban Hotel Chiayi
South Urban Chiayi
South Urban Hotel Chiayi City
South Urban Chiayi City
South Urban
South Urban Hotel Hotel
South Urban Hotel Chiayi City
South Urban Hotel Hotel Chiayi City

South Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 800 reviews
Rating 8 - Good. 297 out of 800 reviews
Rating 6 - Okay. 65 out of 800 reviews
Rating 4 - Poor. 17 out of 800 reviews
Rating 2 - Terrible. 9 out of 800 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay! Friendly staff, comfortable room, nice view! The pool was lovely as well!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

CHI HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CHENG MU

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Siyuan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely nice!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Iikka

Liked: Cleanliness, staff & service, amenities
Clean and modern rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hsin-Chieh

Liked: Cleanliness, staff & service, amenities
Good arrangement
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gako

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and looks new, bed is so good to sleep, the pool is so small meant for kids, breakfast buffet is nice, every dish is so delicious but western options are limited, overall the experience was good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and common areas are very modern, comfortable, and clean.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ming chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean and the staffs are very friendly. The surrounding area are very quiet. We will come back to stay when we travel again to 嘉義。
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

YANCHI

Liked: Amenities, property conditions & facilities
Staff are courteous and helpful. Dropped my credit card and some cash in hotel lobby. They were picked up and returned to me when I checked out next morning. Very much appreciated.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy hotel stayers

south urban hotel provided everything that we needed - spacious, beautiful, and clean rooms, as well as a breakfast buffet and easy access to the city of chiayi. thank you so much!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

JIH-HUI

Liked: Cleanliness, staff & service, amenities
yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

Very comfortable, Western-style hotel on the east side of Chiayi. On-site restaurant providing meals as well as a breakfast buffet. Staff is very friendly, and there's enough English spoken to communicate your needs and critical information. I appreciate they are able and willing to order taxi service and can indicate whether you prefer to pay by cash or credit card. Rooms are very comfortable. Mostly local language television stations but a few English stations for movies and news. Would definitely stay here again!
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Yaling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LC

comfortable
Stayed 1 night in Dec 2024
Verified

6/10 Okay

LIHSUAN

Liked: Cleanliness, staff & service
Room layout not ideal, bed right at the entrance. No full-length mirror in the whole room. Long queue for breakfast, had to give up.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveller

checl in and check out time is not flexibel
Stayed 1 night in Jan 2025
Verified

8/10 Good

昀真

Liked: Cleanliness, staff & service, property conditions & facilities
住過很多次了，但這次覺得沐浴的水變小了，走廊隔音有時不太好，但大致還可以。早餐則是一如往常的不好吃，中式料理偏多，西式較少，口味也普通，不值得加早餐。
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yu Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很新很乾淨，床很舒適，燈光明亮，位置方便，步行至文化路夜市約15分鐘。唯一美中不足的是本次入住的房間鄰近電梯，隔音稍差。又適逢泳池季節性關閉，未能體驗一番，有點可惜。其他都很棒。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEICHEN

Liked: Cleanliness, staff & service, property conditions & facilities
房間空間足夠，有浴缸很棒！ 提供免費停車，對面有ubike租借站，非常方便。停車位無保留位置，採先到先停。若無車位，飯店有提供指定路段停車和代繳停車費。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, amenities
服務人員很用心 服務細膩 大推
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kuangchi

Liked: Cleanliness, staff & service, amenities
房間乾淨、員工友善
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, staff & service, amenities
客房乾淨，尤其浴室裝潢格調很好，早餐也不錯
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities
客室は清潔です。スタッフはフロント、清掃、朝食会場といずれも親切でした。 部屋の電気が多く、明るくて使いやすかったです。 また、バスタブもありゆっくりできました。、
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wei-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很多現做菜色，不是冷凍食品，選項還算多。客房乾淨整潔。非假日時地下停車場不會很滿。
Stayed 3 nights in Jan 2026