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Best Western Plus Chicago Hillside

3.0 star property

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Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Pillow-top beds, in-room safe, desk, laptop workspace
Fitness facility
Bar (on property)
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
4400 Frontage Road, Hillside, IL, 60162
  • Place, Drury Lane Theater
    ‪5 min drive‬
  • Place, Oakbrook Center Mall
    ‪5 min drive‬
  • Place, Brookfield Zoo
    ‪9 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Pillow Top Mattress, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Queen Beds, Pillow Top Mattress, Microwave, Refrigerator, High Speed Internet Access-Non-Smoking

  • Sleeps 4

1 Double Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Double Bed, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Double Beds, Mobility Accessible, Roll In Shower, Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

Similar properties

Exterior
MainStay Suites Chicago Hillside
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,003 reviews
The price is €73
includes taxes & fees
4 Nov - 5 Nov
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Elmhurst Hospital - Main Campus
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available.

This 3-star Hillside hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.
Charlie's Restaurant – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Reviews

Best Western Plus Chicago Hillside Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 1008 reviews
Rating 8 - Good. 323 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 92 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

Reviews

6/10 Okay

Raquel

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was good. Staff was decent. The property is in dire need of refurbishing
Stayed 1 night in Aug 2025

6/10 Okay

Srinivasa

Disliked: Cleanliness
Ok, not great.
Stayed 1 night in Jul 2025

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at many Best Western Plus hotels, we have come to expect a certain level of overall experience. This location failed in our opinion. The staff was unfriendly and boarder lined rude, there were no functioning ice machines in the entire hotel, the hotel room doors had a 1” gap at the bottom, the beds were squeaky so every time someone rolled over the others woke up, bathroom was barely big enough for 1 person and the sink counter was extremely low and we were not in an accessible room, the rooms were non-smoking but you could tell that they had been, a/c units were loud, furniture was very outdated, interior signage is very outdated and damaged and in some places not readable or even in place. This hotel didn’t offer free breakfast but did have water and coffee available. The parking lot monument sign has a digital clock on the reader board that was over 3 hours incorrect and the parking lot needed a good cleaning. Overall disappointed and frustrated with the amount we paid for the quality we received and would not recommend.
Stayed 2 nights in Jul 2025

6/10 Okay

Adan

Liked: Staff & service
Not towels
Stayed 2 nights in Jul 2025

8/10 Good

binu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs major upgrades.
Stayed 1 night in Jul 2025

4/10 Poor

Logan

Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy! Good food.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot was dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Daisha, bellwood

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived to property and never received room key. Tried going to property twice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Venkata Harikishan

Stayed 1 night in Jul 2025

10/10 Excellent

LASHANDA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overnight desk clerk really helped us out.
Stayed 5 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property exceeded everyone expectations
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for the price they were remodeling some things
Stayed 1 night in Jul 2025

10/10 Excellent

stacee

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimneesha

Liked: Cleanliness, property conditions & facilities
Wonderful time
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwin

Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed

While the room was clean and the bed comfortable enough, neither the refrigerator nor the microwave worked. I had to throw out the breakfast I had brought along to maximize my sleep time and to minimize my morning time before my scheduled business start time. I felt like I should have booked the hotel across the street instead, although I wasn't pleased with the last time I had stayed there.
Stayed 1 night in Jun 2025

8/10 Good

Onita Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and addressed my concerns. The room was clean. There was free water and coffee for the guests in the lobby. The drinks and water in the machines were only $2.00, which was less expensive than other hotels I have been in. The onsite restaurant food was great, it was at a reasonabe price and you got your money's worth. The hotel offered a breakfast buffet for only $12.00 on Saturday.
Stayed 5 nights in Jun 2025

6/10 Okay

William

Business traveller
Liked: Staff & service
The staff were nice but mini fridge not plugged in, couple outlets not working and no ice in machine I will not stay here again
Stayed 1 night in Jun 2025

6/10 Okay

Rose

Stayed 4 nights in Jun 2025

10/10 Excellent

Luella

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean staff friendly.
Stayed 1 night in Jun 2025