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Crowne Plaza Chicago SW - Burr Ridge by IHG

4.0 star property

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Photo gallery for Crowne Plaza Chicago SW - Burr Ridge by IHG

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
1 bedroom, premium bedding, pillow-top beds, desk
Exterior
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

View in a map
300 S Frontage Road, Burr Ridge, IL, 60527
  • Place, Burr Ridge Village Center
    ‪11 min walk‬
  • Place, Oakbrook Center Mall
    ‪12 min drive‬
  • Place, SeatGeek Stadium
    ‪13 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, desk

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 891 reviews
The price is €120
includes taxes & fees
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About this property

Crowne Plaza Chicago SW - Burr Ridge by IHG

Hotel in Burr Ridge with free local area shuttle and 24-hour fitness centre
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Crowne Plaza Chicago SW - Burr Ridge by IHG offers 123 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Chicago SW - Burr Ridge by IHG. During your stay, you'll be within walking distance of Burr Ridge Village Center. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Burr Ridge Village Center and a few minutes from Flagg Creek Golf Course
  • Free local-area shuttle service
Crowne Plaza Chicago SW - Burr Ridge by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 7484 square feet (695 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago SW - Burr Ridge by IHG. You'll have access to the indoor pool at a partner property. A free area shuttle within 3 miles is available. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Burr Ridge hotel.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Sip & Savor Cocktails – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sip & Savor Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 7,484 square feet of conference space
  • Computer station

Outdoors

  • In a regional park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (218 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 21.00 for adults and from USD 11.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Burr Ridge
Quality Inn Burr Ridge
Oaks Hotel Burr Ridge Hotel Burr Ridge
Oaks Hotel Burr Ridge Hotel
Oaks Burr Ridge Hotel Burr Ridge
Crowne Plaza Chicago SW Burr Ridge Hotel
Crowne Plaza Chicago SW Hotel
Crowne Plaza Chicago SW Burr Ridge
Crowne Plaza Chicago SW

Crowne Plaza Chicago SW - Burr Ridge by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jul 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place but the lock was a little hard to get into room
Stayed 1 night in Jul 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fine but not great

The hotel definitely had some years on it, but was generally clean. Best part is the location on the way into Chicago. It's not a hotel I'd try to visit again but not one I'd go out of my way to avoid either. Very typical experience for an off the interstate hotel with the road noise; Air conditioner couldn't compete with the outside humidity leaving a dampness to the air; and hair drier looked like it may have been on fire at some point. A replacement had an oily substance on it. None of which are deal breakers, but not a place to plan around.
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was exceptional. Incredibly kind and accommodating and eager to please- so I don’t want the review to be a reflection of them! But this facility needs a lot of maintenance and upgrades. The room was old, the elevators were concerning, and the whole facility had that “old” smell. The pool was not closed, but was so dirty that you couldn’t see the bottom even in the 3 ft section. The hotel is also directly on the highway- so there is a lot of highway noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Eulalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 1 night in Jul 2025

6/10 Okay

Donald

Disliked: Property conditions & facilities
I did not find anything unique about this property in a positive way High price for low end quality
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2025

4/10 Poor

jarethzy

Travelled with partner
Disliked: Cleanliness
room was dirty stains on the floor and carpets
Stayed 1 night in Jun 2025

4/10 Poor

Karen E.

Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with partner
Liked: Amenities
Enjoyed the stay
Stayed 2 nights in Jul 2025

6/10 Okay

Vincent

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The price was decent for the amenities, but I found the cleanliness to be lacking in most areas. Underneath our bed was filthy, and the shower had visible mildew with hair left over from the previous guest in it. The pool area was a bit dingy, and The many occupants of the pool that they made the water cloudy and somewhat dirty as well. Staff were very friendly and helpful, however.
Stayed 1 night in Jul 2025

2/10 Terrible

Erik

Stayed 1 night in Jul 2025

4/10 Poor

Laura

Travelled with family
The breakfast was a joke. Not worth $19. A lot of misinformation about when it was included or not. The front desk staff inflexible. A newly engaged couple was celebrating and they wouldn’t even comp a breakfast. Also because I made my reservation through Expedia where I got a flight and hotel, I was advised I could not get the points because I didn’t hook direct. Finally, the floors were filthy. I wore shoes the whole time and walked only to/from the bathroom yet when I go into the shower, I left dirt marks from dirty floors.
Stayed 3 nights in Jul 2025

2/10 Terrible

Dukenson

Disliked: Cleanliness, property conditions & facilities
I checked in at 2 am after working all day and then flying. The bed had stains, the bathroom floor was dirty, the shower was not cleaned and the mirror was broken. I went to the front desk and told them the concerns. They asked if I would like to change rooms. I said no and booked different lodging. I asked for a refund and they stated they would call to confirm the refund. They never called. I called back. I couldn’t get anyone to help. I asked Expedia for a refund and it was denied because Expedia couldn’t get a hold of the hotel to approval.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephany, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Stayed 1 night in Jul 2025

8/10 Good

Muhammed

Stayed 4 nights in Jul 2025

10/10 Excellent

Raejean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about this place, only thing that really sucked was the fact that our check in was at 3pm and they told us they couldn’t check us in for an hour due to having no clean rooms. We didn’t get into our room till 4:30pm and had to be somewhere at 5pm. Very inconvenient
Stayed 3 nights in Jun 2025

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and pleasure visit.
Stayed 3 nights in May 2025

10/10 Excellent

Bruce

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar tender was very friendly & the front desk staff were very helpful
Stayed 4 nights in Jun 2025

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025